Been in showwroom for 15 minutes with multiple salesman talking and ignoring us. We are pulling out and will do business elsewhere. Horrible dealership, go elsewhere

Had to go in very recently for a transfer case issue on my little over ten year old Cayenne S. Though the warranty was a few months out of coverage Porsche covered the new transfer case and the Bellevue Porsche team fixed it immediately. Awesome appreciation of customer and brand loyalty.

As good as a visit to the dealer for maintenance as it can get. The staff were quick, professional and courteous as I dropped off my vehicle. They were able to cover my battery replacement under warranty (which is always a plus when dealing with Porsche) and they were able to get me into an equivalent loaner car for the duration as the battery was on back order. On pick up, Anastasia was really quick in sorting out the paper work and I was able to get back into my car within 10 minutes of arriving. Simple. Fast. Professional. This is why I like dealing with Porsche Bellevue!

Very happy with my purchase and I highly recommend them.. thank you again Savanah for all your help..

I can't wait to attend next months Cars and Coffee social event. My wife and I took our 991.2 911 Turbo S to their social and was in great company. We had a fantastic time meeting fellow drivers and learning all sorts of new Porsche trivia. Porsche Bellevue did an excellent job both catering the event and assuring everyone was having a good time.

I worked with Ron Rae to secure my new Macan GTS. He was very patient with me throughout the process and went out of his way to make my shopping experience a good one. I couldn't be happier with the service and treatment I received from all of the staff at Porsche Bellevue.

Although I waited a year and a half for my car, my salesman was always there for me before and after the sale, and was very knowledgable about the car. I will order another car from him.

DROPPED THE CAR OFF AND LEFT WITH A LOANER. THE PROCESS WAS FAIRLY EASY OTHER THAN MY ASSIGNED SERVICE REPRESENTATIVE WAS A BIT BUSY WITH OTHER CLIENT, SO I WAS HELPED BY A BACK UP. SUBSEQUENTLY I WAS CONTACTED VIA TEXT BY THE RIGHT ONE. COST DID GO UP BY THE TIME ALL WAS DONE ALMOST DOUBLED. THIS WAS OK'D BY ME. REPAIRS/SERVICE WERE DONE PROMPTLY.

I recently took my Macan for a software update recommended by the factory, and my service advisor Simon Pope went above and beyond to make my experience as pleasant as it would be. I did not request a loaner and waited a couple of hours for my car. Simon kept me updated and we have a couple of nice conversations. My experience was much better than what I expected.

The Sales staff was welcoming and provided most of the required information

Excellent experience from start to finish.

Always a great experience. They work on our Macan and 911. Customer service is superb and always accommodating!

had my recall service done. great place

Always do a great job. Adam does a great job of communicating and the car is always clean upon return

Did the 80000 mile check on my Cayenne and Anastasia and Landon made the process very efficient. Good advice on issues that were found and everything was completed in just a couple days.

We purchased a CPO Cayenne recently and the experience was about as painless as buying a car can be. Our salesman, Cole C., was communicative, prompt, knowledgeable, and easy going. He is very pleasant to do business with. There was a slight issue upon us leaving and returning to our home several states away that was no fault of Cole’s or the dealerships’s. Both the managers at Porsche Bellevue and our salesman worked quickly to help us resolve the problem. We are entirely satisfied with the quality of the vehicle and our transaction.

I brought my car to Bellvue after having some problems at another service center. The overarching feeling i had at Bellvue was how well I was treated. I felt like a princess as I was escorted to my preheated and running loaner car (it was during a snow storm, so especially appreciated). Also, the conscientiousness of trying to get to the bottom of my car problems was especially appreciated. I also appreciated the communication expectations were asked up front. Lee asked me if I prefer texting or calls, when I should expect notifications and how often. Very professional and very courteous. The cherry on the cake was when Lee noticed the window button had become unattached and replaced it as a courtesy as it was under warranty. Nice attention to detail. Thank you Bellvue Porsche, would highly recommend.

Porsche Bellevue made my first new Porsche purchase experience exceptional. Stephen Hackett is simply the best! I would highly recommend Stephen to anyone looking to purchase at Porsche Bellevue. Hana and Joy in the Finance dept. were also a pleasure to work with. Great dealership!

I purchased my 2021 Porsche Macan from Porsche of Bellevue this past weekend. This is the second Porsche I have purchased from this dealership and the third one I have purchased. They are wonderful to work with. Stephen was amazing. He responded to my questions quickly and had everything ready for me so that we could be efficient when I arrived. Top notch!

CoLlier first and then Matt were my sales representative, knowledgeable and helpful every time. First of all owning a Porsche is a huge blessing, they are such an incredible piece of engineering and art and great fun to drive. I’ve been a classic Porsche owner for a while and I was initially a bit skeptical approaching a new Macan for my wife. She loved the car for its esthetic and versatility and, after a test drive, I also felt in love with it and how it feels a 100% Porsche even if it is a SUV! Customer service? Matt was attentive and responded to every email/text message immediately and I mean instantly. He kept us up to date continuously with the arrival of the car and the time frame. The Bellevue show room is tops. You won’t be disappointed!! It was just a wonderful experience all the way around.

Finding, driving and selecting car was a great experience very good agent! The purchase and sale experience not so much Interest rate quoted to be around 6% with local credit union ended up at 8.2%. Almost walked out and will refinance the loan as soon as possible. A hassle I could do without and will warn friends about this. Signing time way too long and pressing for all the extras not fun I hate that part of buying a car. That added 2 hours to the experience Is that how you want customers to end the purchase process? Needed a drink after to calm down

Excellent service exceptional staff, kevin made every effort to ensure comfort and a hassle free process.

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Professional service with good communication

Kevin and joy made my experience pleasant and pain free, they were very attentive and made me feel very comfortable.

My car was ready at the time I was promised, washed and vacced. Anastasia did a good job taking care of me and my Cayenne.

I purchased a used CLK from Porsche Bellevue while out of town. My salesman Riley responded to my questions, went out and took pictures of the car, and provided the maintenance history and an inspection report. I purchased the car without seeing the actual car. A few days later, I picked up the car and it was as indicated. I am delighted.

Porsche in Bellevue has the best service in this planet. The service provided was exceptional, with prompt and courteous assistance that exceeded my expectations.

3/5/2023: Update The Service Director, J. Johannessen, contacted me after I posted the negative review and immediately expressed empathy to what I experienced. I sincerely appreciate the quick response and only wish I didn't have to endure the experience from the start. But, when things do happen, I'm a firm believer in how they get resolved. Thank you to J. Johannessen! 3/4/2023: Changed from 5-star to 1-star I have always thought service at Porsche Bellevue was outstanding from the time we purchased our new car and through 4.5 years of service. I knew I was potentially paying extra for service, but it was important to me to have my car properly cared for by the dealership that sold me the car. Unfortunately, that all changed the last two visits and perhaps this can serve as a cautionary tale. When we purchased the car we were heavily pressured to purchase the oil change package (5 years of oil changes - $2k) and a VIP package that included full brake replacement ($2700) - we bought into both. Starting in year 2, I began noticing a brake noise that seemed to me like wearing of the pads. When I told Porsche, they would inspect and tell me everything was fine and within normal measurements, they told me it was "how" I braked and that this type of car needs a forceful brake (doesn't make sense). I continued to bring this up over the next 2 years with the same result at the dealership - "the brakes were fine and weren't ready for replacement". Finally, in year 4 I couldn't wait for the "pre-paid" brake replacement. I scheduled the appointment, only to find out that "yes" my brakes were ready for replacement but that my pre-paid service had expired...you can only imagine how I felt. I reminded them that I had asked repeatedly for the brake replacement and they explained that they wouldn't have been able to replace until brake pads reached a certain measurement - which coincidentally, the brake pads were finally low enough AFTER the pre-paid service expired. They showed me this extremely small print on the contract that explained this part of the terms and required me to Google most of the verbiage. Eventually, a manager agreed to give me 10% off the brake replacement and 10% of my next service, which will never equate to $2700 that we handed over. As you can imagine, after the brake replacement I haven't heard the grinding noise and I haven't changed my braking style. This feels like a classic bait-and-switch with a dash of consumer fraud sprinkled on top. I'm fairly certain brake measurements wouldn't be too hard to manipulate. This type of behavior happens to so many consumers everyday on all types of purchases. It's sad that businesses use tactics that are designed to take advantage of their customers. I hope that my $2700 helped the bottom line for this car dealership. MY Advice: Do not pre-pay for anything, read all the smallest print stuff first (bring a dictionary) and if you sense an issue with your car - get multiple opinions. After all this, I go back last week for my last and final pre-paid oil change - the kindness that I once experienced at Porsche was gone. Each person I interacted with was cold and on the verge of rude. Very sad way to end a relationship.

Overall well. Took care of leak (7 year old car) and basic service. Wish the total cost was less but I get it. Having to take cover off engine , they fixed the issue and seems good after 2 weeks . Still not sure how leak happened or why so will just monitor

Service was exceptional and I would recommend Bellevue Porsche to others. The only thing to be aware of is a $480 Oil change is ridiculous. Yes its a Porsche and all the dealers are charging about the same price but we all know the parts are no more than $100.

I called Rob Williamson at the dealership and told him what I was looking for in a used 911. I set up an appointment and he showed me several vehicles their inventory that fit my description. By the end of that visit I had a used 911 that exceeded my expectations. They gave me a good trade in for my 718. I am very pleased and will do business hare again.

Great Service, Wheel repair guy is an artist.

Savanna saved the day on my 2021 Tesla plaid purchase and turned this almost bad news 1 star review into a 4 star . Customer service needs to remain constant to every person you do business with cause with social media today that 1 person you do wrong could post in their automotive FB group with 10s of thousands of members and then it's gets bad really quick all over a simple fix.

Best dealership in town! Ask for Rob!

Honest, professional and respectful crew who finished the job on time and took the time to explain the services needed and performed.

Found a car online and met with Stephen H. to take a look at the car. He is a great guy, totally professional, and let me take it out for a test drive. This man deserves a raise !! I found what I was looking for and made the purchase.

Great customer service, was in and out in no time. The waiting room has an amazing window to watch the shop - very cool.

I purchased a used Mercedes CLK from Porsche Bellevue while I was out of town. My salesman Riley Van Winkle responded to my questions, took and sent photographs of the car, and provided a carfax and an inspection report. Based on the information, I purchased the car without seeing the actual car. Riley arranged his schedule to accommodate mine. and a few days later I picked the car up. The car was as indicated and I am delighted. My thanks to Riley for making this a very smooth transaction.

My service adviser Nicole is great. Service was done and my car was ready as promised

Obvious conflict between the staff and policies. Can’t get a real person on the phone easily. Scheduling online isn’t bad unless you have an unusual situation. Scheduling is done with an outside service that knows less about cars than me. The date they give you is only to drop the car - no promise of when they’ll start work. It can be there three days when they tell you they have to order parts. Obvious their purpose is to capture you, not earn your business. $500 for a battery and at least #350 for installation, so, yeah, it’s a dealer. But we really enjoy the people we see in person. I think part of the problem is prepaid service. Once they buy your loyalty with a discount they don’t seem to expect you to stay with them once your prepaid runs out. Same old story. Before you shoot the lawyers aim for the MBA’s.

The service advisers are top notch. The work took longer than expected but I really appreciated the transparency.

On time every time. Very pleasant experience with car ready and clean on arrival.

Excellent service and good communication

I have an extended warranty on my 2010 Porsche Panamera. My issue with the vehicle and the reason for bringing it to Bellevue Porsche. Transmission seem to be slipping. PDK transmission During the inspection, it was noted that the valve cover gaskets as well as the oil pan gasket was leaking. The warranty company covered this. After having the transmission service, this slipping was still noted. Transmission was replaced on warranty. Communication between my service advisors, Nicole and Jordan, was very good via text or phone call. They made me aware of every issue and coordinated with the warranty company for appropriate inspections and approval. The resolution of the above issues was completed in a very satisfactory manner, giving consideration to necessary warranty company inspection. I was given options for additional items, however, I declined it this time as the severity was not significant. In summary, the communication between all parties involved, myself, the warranty company and a Porsche Bellevue was very comprehensive. Upon picking up my vehicle, it was noted that the facilities extremely clean and that assistance was offered many times. Jordan offered his generous time to explain every detail of the work involved and was available for consultation on several other items, all optional, Even referring me to various websites in the pursuit of changing my wheels out on the Panamera. I was pleased with the professionalism and courtesy that I was shown as a customer. Upon picking my Porsche up, they had thoroughly cleaned the vehicle, such that, I almost felt like I was driving a new car. My experience couldn't have been any better.

Nothing but good things to say about this dealership. Purchased a 2022 Subaru Crosstrek Sport, priced extremely well, on 2/22/23. I worked with Ron who made the process pleasurable and simple. Product description matched exactly to what I was purchasing - not a single complaint from me. Finance department was stellar to say the least - very fast and to the point. :)

I had a random, sudden glitch with my car while out driving and drove straight to service with no appointment. They fixed the problem with a part in stock within 24 hours and fit in my scheduled maintenance as well. They even offered to deliver my car to my home.

Feb 2023: Update: Kirill started my vehicle repair and suddenly left the company and Lee jumped in the middle of my car repair and started working on it. Will update on the repair results. Dec 2022: Went in for a recall, so that legally everything performed is complimentary. There are mostly pros, and a small con I'd point out. Pros: 1. Appointment set up is easy, drive into the service, people take care of you immediately. 2. The waiting lounge has a TV for sports, (but guests can't really control it) 3. All cars go through a visual inspection and possible to be fixed projects and their costs quote. 4 All cars are washed. 5 Service manager texted the next week to check in and follow up post service. 6. Buy back department reached out about buying back the vehicle Con: The recall letter indicated alternative transportation will be arranged if the service takes longer than 1 hr. The Porsche Bellevue maybe has a low number of loaner cars. Customer had to wait for 3 hrs.

Dropped a passport photo on the ground when I was picking up my car after an oil change. They found it and even though there was NO info on the photo, they managed to somehow get courier it back to me by the next day (before I'd even realized I'd lost it). Kudos to all involved.

Lee in service is fantastic. You will be in great hands. They took beautiful care of my car and fixed warranty issue...Lee is the best!

Buying a car 1300 miles away from being able to see it, touch it, DRIVE IT can be a daunting task. I found what I wanted, though, at Porsche Bellevue and was ready to take the risk via the telephone, email and photos. I must tell you that it took a 1300 mile drive from Colorado with a good friend talking me down from the ledge, to help calm my anxieties and build my excitement. I had an appointment for when the dealership opened and we drove the last 200 miles and got there on time. All of the personnel at Porsche Bellevue were welcoming and helpful, as eager as I was to complete my purchase of a pre-owned BMW Z4 M40i. In all, a really great experience. Thank you Porsche Bellevue.

I have always had a wonderful experience with the Porsche of Bellevue Service Department. They have always been incredibly responsive and helpful with all my needs and the quality of their work is outstanding. It was difficult at first to get in via phone, but once you’re “in” you have a dedicated service advisor whom you can text anytime. Mine is Anastasia and she is wonderful. I recently had a challenging warranty issue with my 1-year-old Taycan 4S and Jamie Johannessen, the service manager stepped in to make sure things moved as expeditiously as possible. I am SO grateful for his personal attention. I HIGHLY recommend the Porsche of Bellevue Service Department.

Lee was my service manager. He was very detail oriented and explain to me every line item of the maintenance. Also very courteous.

Had an engine component malfunction that was the subject of a recall, Cam shaft fasteners. Porsche of Bellevue identified and performed an extensive engine repair at no cost. Very transparent and professional.

Kiril ALWAYS goes above and beyond expectations. Every time I have service done they manage to find new ways to impress me.

Good service on Warranty work. Anastasia is particularly good in the service advisor area. She is smart, doesn't over sell stuff, and is just generally a good person to work with.

Bellevue dealership went above and beyond to ensure my car reached them safely after a significant tire puncture. They had the tire replaced and back to me quickly.

Service visit for my 2018 Porsche 911 GT3. The repairs were thorough and high quality. Not cheap.

Amazing experience!!!

Pleasant experience! A lot of information to absorb in a short time but everything went well and will have more questions on follow up appointments. Not happy with the clear wrap and the stripes on the hood and we were told the stripes would on the hood, top, and back however there are no stripes on the back. We feel we will get this figured out.

The service team did a great job diagnosing the issue and fixing the issue in a timely manner. Appreciate their transparency.

I was having problems with warning messages with the coolant gauge and Start/Stop mode deactivated. The cover for the headlight washer came off. Nicole was very helpful in explaining what work was going to be done. All repairs were made and the Cayenne is running well.

Loved the quality of service offered by them with personalized attention.

Updating review on service - The service we received first time was good but the second time we can see how much quality and customer service has gone down. It could be just the person who we had the service with. - The car was not washed properly. There were streaks of mud on side mirrors etc. - when I went to pick up my car, the service person didn’t even acknowledge and when approached mentioned they are with another client when I didn’t see anyone, just a dropped off car. Luckily for me someone else came over and asked if I was helped and took over the paperwork. Not the level of service I expected at Porsche Bellevue. —————————————————————————— Had a good experience buying car from here. Love the car. Appreciate the follow up after buying the car and also answering all our questions during buying process.

What you'd expect.....

Good communication and quick in and out

Nice clean well maintained. Nice and welcoming staff and good services. However make sure to check your statements. Also one of problems didn’t fixed so I need to go back again.

Service Department is great! Excellent communication and quality service

The worst phone service of any place I have ever scheduled an appointment

Courteous, professional, and a timely explanations of what my car needed during the visit. Thanks for all you do to make the customers experience a good one.

My service advisor Lee was very good at what he does. Although the cost of my service was substantial, Lee made me feel like I was getting value

My car’s battery had died due to a faulty control module. The battery, unfortunately was coming from Germany however Adam (my service advisor) was very good with updates and a thorough explanation of what was wrong with my car.

Always easy with Porsche Bellevue. Car drop off simple, car ready on time. Clean car.

Staff and Facilities were top notch. Friendly, polite staff. The car wash was a nice touch. Only complaint would be the fact that they do NOT, EVER answer their phones.

Very friendly for each and every part of the experience. For me, I got a pre owned M4 and had the absolute best experience imaginable. Once I had interest in the car (it was traded in only two days ago) I messaged my salesman (Ron) who was able to get pictures of the car which wasn’t even on the lot! Once I went down to buy the car, we were able to check it out before service/detail. After that it was a matter of waiting. Come Tuesday, the car was ready and they sent a very friendly attendant (stephen) to pick me up to get the car. Once I got there it was a matter of getting some pictures then I was on my way in my new car! 11/10 experience can’t wait to buy my next car from them!

Staff and Facilities were top notch. Friendly, polite staff. The car wash was a nice touch. Only complaint would be the fact that they do NOT, EVER answer their phones.

Had new front brakes and rotors replaced, brake fluid replaced, and oil change. Work done in timely manner within one day. Excellent info and advice from Lee Van, service coordinator. Always have had good service from this dealer since I bought the Boxster from them in 2014. Highly recommended!

They were very attentive and kept us up to date about the service progress. Vehicle was returned in sparkling clean condition!

Great service. Anastasia went above and beyond. Thanks!

Recall work was don?t in the time provided and explained thoroughly when I came in to pick up the vehicle.

Anastasia was fantastic. Scheduled the service online, quick check in and review. Anastasia kept us posted via text (preferred communication method). Checkout and payment was done via a text link. All in all very pleased with the experience.

With there being only a few Porsche dealerships to choose from I was nervous about what to expect as I don't really have any choice about where to go for my first service. The process was smooth, the people fantastic, and they even provided me a loaner. Looking forward to my next service.

Nick Trillo is an excellent sales associate whose follow up and communication skills were so far above what I have experienced at other dealerships that I had to leave this review. 10 out of 10 recommend him for your next purchase.

Excellent service. Lee and Hannah are the best! I like the reliability they ensure.

Given that I only have one Porsche dealership anywhere close to me I was a little nervous on what to expect. They made the process smooth, people were kind and they even gave me a loaner. Looking forward to my next service.

Bellevue Porsche (owned by Autonation) is a nice, clean facility. I received a notification for a recall service on my 2001 S Boxster. Brought it in per scheduled appointment and was completed within an hour. They even provided a complimentary car wash to boot. Super service.

Great customer service! Delivered my car to my home once maintenance service was complete

We took our vehicle in due to a recall on parts. After the service, part of which was the headlights, our driver side headlight was not working. After returning to see if it could be fixed we were told they did nothing to the headlight and suggested we pay to get it fixed. Our service advisor, Nicole Pascua, was not only very rude and condescending throughout the process, but was less than helpful with provigng solutions. She also denied they touched the front light at all, which is completely false. Essentially we are now taking the car to an Autobody shop to fix a situation that was cause by Porsche tampering with the light and not fixing it themselves.

Purchased a CPO from Porsche Bellevue. I'm out-of-state and AutoNation has an easy process to handle the extra work involved. My salesman, R. Rae, provided great service and was aways available to answer my questions even on his day off.

Amazing service, great attention to detail. The salesman was extremely knowledgeable about the vehicle and about cars in general.

Very pleased with the service center. I have a new 2022 GT car purchased from another dealership that had a flat tire. Drew and Jordan secured proper tires for me within 1 day. Kirill took care of billing, etc, and did a wonderful job. Nicolas was able to actually drive 30 minutes to deliver the car to my home for free, and even waited for me to get home from work. Incredible service. They have earned my business for the future.

Clean loaner and good work done

We purchased a 2023 Macan S at Porsche Bellevue with Tony. The entire experience was very friendly and Tony was extremely helpful in keeping us up to date and even after our delivery. Would highly recommend Porsche Bellevue for anyone considering one of their vehicles!

Excellent service, timely, professional and worked with the extended warranty coverage to get my 911 back on the road running better thatn ever.

Clear communication and excellent service. I?ll always continue to use porsche of bellevue for my service needs

I have to say thank you for quick response and fantastic job well done.

There?s no place better to get your Porsche serviced than Porsche of Bellevue. Fast, courteous, and reliable. The service has really improved over the last couple of years.

The reason for this rating. I had the car in for an oil change at 10:15 and it took until 4PM for the car to be ready (with a wash and vacuum). I would have appreciated updates after two hours on why it was taking so long. That is all I ask

I waited over a week and over $3600 to replace the cable and the sound amplification unit , but the on-screen voice control system still doesn't work.

We had a great experience with this dealer. Very professional, responsive to our time constraints, very thorough on my tech questions. Nice to also work with enthusiasts of the brand (and multi car owners like me), not just a "job".

Thank you to the Porsche Bellevue team for providing a relaxed, easy and seamless process from the car building, ordering, receiving, finance, and PPF installation to the dashcam installation. I appreciate the transparency and genuine care the sales and service team has provided throughout this process. We look forward to working again with your team in the near future!

Customer service was good everything that they to my car I was satisfied with it

Great dealership! Kevin Shi was awesome to work with. Thank you :)

Met all expectations of excellent service. The staff is pleasant and helpful.

Hands down best service/Car buying experience. Everyone from sales to the finance department was incredible. 10/10 and highly recommend. No nonsense team and out the door in a new car in about an hour.

Anastasia was great. Super clear in what needed to be done, communicated with me throughout, and was transparent about cost and what was a must do vs what could wait to be done

I always receive great service from the service team, my service advisor Adam was a pleasure to work with, thanks for your help. Barry

Easy and fast service of a recall issue. Thanks!

I value candor, patience, and service. Bellevue isn't the closest Porsche dealership near me, but it's the best. They tell it like it is so there are no surprises. They answer my questions without impatience or judgement. They get the job done with the level of quality that I expect from Porsche. Simply amazing!

Although having a vehicle serviced may be changing in the coming years (as EVs begin to make inroads into the ground that has been held tenaciously by ICE vehicles for well over a hundred years), the need to have one's vehicle serviced is still a familiar requirement -- almost a rite -- for so many of us. The need to schedule and carry out a service may generate any manner of feelings, ranging from irritation to indifference to pleasure. What - pleasure? How can it be a pleasure? As one who has owned all manner of vehicles, used and new, from VWs to Fords to Mercedes to Porsches to you-name-it, having work done at a Porsche dealer is always a bit different from other makes -- because it is always a pleasure to go to my local Porsche dealer (even if the prompting need is to have my car serviced). This visit was no different. The scheduling of my service was done very quickly and efficiently; I was almost surprised to have a service appointment available with minimal delay. Upon arrival, I was greeted in a matter of seconds by service personnel, inquiry about any special needs or requirements was made, and the paperwork was drawn up. At that point, I was free to leave -- or to wander over to the showroom and consider our next Porsche. (Obviously, I was -- and am always -- curious to see what was new and available in the showroom.) Later on, within minutes of the promised time, I received a call to let me know that my car was ready. When I arrived at the dealership, my car had been serviced and washed (which was really nice, because it had gotten very dirty in our recent rainy weather). The results of the service were explained (fresh oil and filters, along with a clean bill of health), I was thanked for bringing our car in within the service interval, and we were quickly on our way. So, even if "just" a routine service, I would nonetheless classify the experience as a good one all around. Porsche's tagline is as true today as ever: "Porsche: There is no substitute." Thank you, Bellevue Porsche!

I only did my car's services here. Great people and they know how to work with customers to delivery what they wanted. I really appreciated all that extra inspections performed here.

The Porsche Bellevue Service department and my service advisor, Anastasia, were influential in assisting with the upgrade service on my 2017 Macan. The upgrade was installed quicker than originally planned and Anastasia kept me up to date on the progress and answered all my questions. The service department provided the professional, knowledgeable and technical support that I've come to expect from them. I am very pleased with the service provided.

Overall a great experience, including free car wash and interior vacume cleaning!

Fast and friendly service. Service advisor Nicole is helpful and efficient.

The have poor service they never answer the phones clueless about cars

Easiest, best experience I have ever had buying a car. Friendly, knowledgeable sales person and folks in finance very professional.

everything is good

Came into Porsche Bellevue as a first time buyer and was blown away by the incredible service. Everyone from sales to finance was an absolute pleasure and beyond helpful. Highly recommend.

Today I received the best assistance in years when visiting this store. The seller help me navigate through different model/years, jump in and out with my son to check the differences, went test driving with me, and then talked about pros/cons with different options… always without pushing me to “buy now”, taking the time I needed. He understood I was not ready to buy, but still spent over an hour helping me getting familiar with the different options and suggesting me next steps on how to identify the car I need. I really appreciate this level of service, I hope every seller could be like him 👏

We had anticipated purchasing a Macan but went another direction for the time being. Cameron, our salesman, and the finance team did an excellent job communicating and following up with us. I greatly appreciate their time and dedication into getting us into the car we wanted.

Excellent communication and service from Lee and the staff

Long wait for my 911, but worth it. I would have liked more frequent updates on the status of my build, but I understand. I'm hoping for many years of fun.

Jamie the Serv Mgr was awesome... he is worth his weight in gold! Lee Van, the tech advisor did an excellent job. good follow up. Being a member of the Porsche family is not cheap. Worth it if you can afford it.. These guys set the benchmark for others to follow.

Only thing I would request is for $2500 service the inside could have been vacuumed.

Awesome experience! I would rate our transaction 10/10. Car buying has never been that easy. Matt Hobden made it easy and fast for us. I am sure he will be able to make it easy for anyone who is in the market for New or Used vehicles available at Porsche of Bellevue, WA.

Lee Van was very professional and did a good job explaining the service on my 2018 Macan. We discuss new tires and he had everything laid out and printed me a copy to review on my own time. The loaner car was also clean no issues, except the tank was only filled with 1/4 tank. The mechanic also sent me a text/video which was new and definitely a nice addition to the service. Bottom line I left with a good experience. Thank You

Appointment was on time, service completed in less than time forecast. Everything good.

Went in and talked to the front desk asking for a sale associate to look at the car. They let us know someone will be helping us and left the front desk. Ended up just standing there for 20 min without anyone helping us as sales associates walked by one and after another. Decided to leave after. Must have not dressed to look like a porsche buyer…will be taking my porsche 911 buying north to Bellingham I guess.

Jamie the Serv Mgr was awesome... he is worth his weight in gold! Lee Van, the tech advisor did an excellent job. good follow up. Being a member of the Porsche family is not cheap. Worth it if you can afford it.. These guys set the benchmark for others to follow.

Their Service Department is the best I've ever dealt with. They always make an effort to ensure that everything is taken care of properly and that I am satisfied with the results.

Great customer service and car was finished exactly when they said it would be

One star for their part department. dean is so rude and unprofessional.

I had very good service this time. I had taillight failure message. The rear control unit was replaced. This was warranty service. The service advisor called both Lift for both ways. Everything was great!

Great service and customer communication

Fast and friendly service, was in and out very quickly. Appreciate the vacuum and car wash as well.

Service department is knowledgeable. Landon was my prior service consultant and is amazing but has since moved out of state. Anastasia is just as professional and knowledgeable. She kept me updated on status, was flexible when I ran late and is honest about the condition of the car. She went over the courtesy inspection without any pushy upsell. Would recommend her to anyone needing an honest and knowledgeable service advisor. Only thing I don’t like is the automated system when calling to make an appointment or connecting with the dealer. Would be nice to get a real person without pressing multiple buttons.

My Washington State Good-to-Go pass was missing from my car following my service. Also, although my tires were checked, my dashboard was not updated so I am required to return to the dealership to have it corrected. This is disturbing.

Outstanding staff in all sales, parts and repair services. Great and clean facility too!

Self professed car detail nerd. Improvements to service have been made. My advisor does a good job communicating. My pet peeve is details, please don’t give my car back with leaves all over my floor mats when I dropped it off clean. When you get your car back, It’s the last thing the lot attendant sees and the first thing a customer sees. I know it’s seems trivial, but details make a service great. Love me car!

I absolutely love my Cayenne S, and in the end that is what counts. The buying experience was far from great. The extremely lengthy wait time, and inability to give a good estimate on arrival (was given three dates that were all subsequently missed) and what I feel was dishonest communication around my trade makes me question using the dealer again. This my second experience with them, and the first was great.

Simple recall visit. The process was quick and the tech gave a thorough review. I did have to wait a bit for the tech to come out to the garage but he told me how to turn off all the loud sensors going through a car was so no foul on that.

Excellent customer service. Highly recommended!

The dealership looks nice, the staff are helpful, and fixed everything I asked for correctly. Its nice to have an excellent dealership near work. I dropped off the car and went to work. They texted me when it was ready, and I just walked to the dealership and picked it up.

Very happy with my last appointment. Jamie really went above and beyond to make things right that another dealership dropped the ball on. I have had multiple bad experiences with Porsche in the past but Porsche Bellevue is starting to turn things around for me. Thank you!

Service was quick and efficient. They knew what was to be done, gave me an accurate quote and time estimate, kept me informed through the process and returned the car to me freshly washed and lightly detailed. I recommend them highly.

Great service, great work provided.

I highly recommend Porsche Bellevue for their service. Highly trained mechanic, they know their stuff. The only problem, they don’t have enough loaner car.

very attentive to my service questions; good communication during and after the service - very personable service advisors and valet

Porsche Bellevue handled a complicated recall, arranged a rental. Smooth experience.

The staff is super friendly, courteous and accomodating. They go out of the way to make sure your needs are taken care of and the issues are resolved

Porsche Bellevue service is excellent. Excellent service took care of some recall along with oil change. Provided loaner which was very helpful. Very good customer service

The quality of the professional customer service and the sleekness of the dealer, altogether, made the experience quite enjoyable. Along with the affordable stress free prices and knowledgeable staff, I will definitely return here for my next vehicle.

Great service. Kirill is very thorough and professional. However outside of the service department the dealership has zero customer service. Phone tree to make an appointment or speak to someone took over 30 minutes. Phone calls are not returned and questions are not answered. I even called the GM without response. Finance Manager called once, left a message but didnt answer my inquiry and didnt responded with my return calls. For a Premier Auto dealer they do not stand up.

Lee was amazing! He was very quick to follow up and take tome to explain issues, and even willing to chat with dealer whom we just bought our Panamera from and got them to cover some expense. Would recommend him to anyone. Lara and Mike Nelson

Despite being more expensive, they went out of there way to help me out and it was worth it. Anastasia took the time to address my concern.

Lee and team were amazing. Very thorough and took time to explain issues at hand. Lee went above and beyond - I am in the service industry and people like Lee are invaluable! Lara and Mike Nelson

Matt was great. Responsive day and night and came in on his day off

Our car was scheduled for a recall service in late December when the heater went out. Despite being very busy, our service advisor rushed us in to fix the heater and complete the recall service during the same period. This was complicated by the lack of service loaners but one was obtained in short order. We were kept in the loop throughout with very positive results. Very good service overall!

Work was performed timely and as discussed.

This dealership is the worst at repairing my car. I bought a certified Cayenne w 32k miles and it’s been in their shop 4 times for the same issue they are clearly incapable of fixing. Maybe someone will actually this reviews from Porsche and do some about it. I’ve been more that patient-

As a Porsche Ambassador, Riley was knowledgeable and fun to work with. He showed us around, answered our questions and provided information - we never felt like he was a salesman. Maybe that's the advantage of a great product, it sells itself and Riley provided great service to help us.

Delta uses Porsche for our VIPS at the airport and Porsche has always given us the best customer service every time the car is taken to the dealership.

3rd year in a row! Porshe’s Pascuan service team treated me professionally and for the 3rd year in row I had zero issues with my 19 Cayenne.Thank you Porsche Bellevue!

Amazing experience while selecting and purchasing our new (used) Porsche. Riley was professional, patient and so helpful. First class dealership all the way through the process. The finance dept goes above and beyond as well. Thank you!

I booked an appointment weeks in advance and requested a loaner. I checked my car in with the idea that i would have the car back in one day and then they called me and said they did have time to do it that day so keep the loaner over thanksgiving and it would be ready on friday. I told them I was leaving the country early saturday morning and they said fine. I called 3 different times and finally at 4pm on friday evening they texted me that the car was done and apologized that the coordinator was out on vacation but they did not have time to vacuum or wash it

I had a great experience working with Porsche Bellevue service while I worked with them to resolve a battery issue with my Cayenne. Working with service advisor Lee was smooth, and the issue got resolved as expected. One issue was that, I got the appointment after 10 days, but that is probably due to challenges shortages around labor etc.

Needed help on a couple of operation items on my vehicle. Savannah was on it immediately and provided all helpful information I needed and more. Can't say enough about her thoroughness, professionalism and caring for the customers needs. Way to go Savannah!!!

We have always enjoyed our experience at this boutique dealership. Cole Cloward was very courteous and professional. He gave us his full attention but gave us enough space to make an educated decision. Hana Kim was also a pleasure to deal with and honest to a fault. Would gladly recommend this dealership to anyone on the market for a Porsche.

Overall is good service. Riley walked me through the process, answered my questions and follow up.

Riley is the sales person I worked with, he is very friendly and helpful. But I waited a few weeks for the Bose sound system to come and installed into the car, which seems to be a long wait

Great service on a holiday weekend. Anastasia kept me in the loop so I knew what was going on with my vehicle every step of the way

The service team at Porsche - Bellevue were quick to ensure I was in & out first thing in the am. Adam, my service adviser was exceptionally knowledgeable of my vehicle and provided a thorough explanation of the service schedule for my car. Upon returning to pick up my car other members of the service team were also very pleasant and offered drinks & snacks as I waited for the final touches on my car. Overall, it was the most pleasurable experience I've had related to getting my car serviced.

The crew at Porsche Bellevue have been very helpful in getting a few small issues resolved on my recent purchase. I love the car and really appreciate the attention to detail.

Great service. Our vehicle is safe in there hands and they are always more than accommodating. Thank you

Great service! All work completed on time and at reasonable prices. The car was delivered washed and vacuumed too.

Excellent service, and had a good experience in purchasing the car I was looking for.

I brought in my Cayenne at 7am to have snow tires put on and fix my thermostat. I never got any follow up information about the car or if it was ready for pickup. At 6pm, I assumed it must be done and went to pick it up. My service agent wasn't there, and no one had any information about my car. Finally, another service agent figured out that the snow tires were on, but they had not aligned the tires and zero work had happened on my thermostat. I offered to leave my car to have the thermostat fixed the next day, but they couldn't even provide this alternative. They eventually pulled my car around but didn't have my all-season tires that had been taken off, so they had to go find them for me. Then, as I pulled out, my flat tire alarm lights went off. They hadn't even reset the computer when they changed the tires, so now my flat tire alarm is continually alerting. The service agent ASSURED me that the service manager would call me the next morning to sort this out, but I've heard nothing. After two days, I called them and left a message requesting a call back, but still have heard nothing after a week. This was absolutely terrible service and it appears that no one at Porsche Bellevue knows anything and there is zero accountability or follow up. I bought my car at this Porsche dealership and have used them for 8 years and generally had great service. Since they've been taken over by Auto Nation, I fear it's fallen apart and they no longer provide decent service. It's really sad and embarrassing for the Porsche brand. I work for a German company and we have strong relations with the Porsche leadership and I know they would be horrified to know how bad their customers are being treated.

It was a great experience this time. The main reason was the advisor, Savanna. She was professional, friendly, and courteous and without doubt, she has the knowledge.

Great service advisor. Rapid response. No guessing. Clean facility.

Top notch service as usual. Great staff friendly, efficient, and thorough.

Great and fast service! Adam Sasnett is a true pleasure to work with. Super responsive, professional, great communication!

We have always enjoyed our experience at this boutique dealership. Cole Cloward was very courteous and professional. He gave us his full attention but gave us enough space to make an educated decision. Hana Kim was also a pleasure to deal with and honest to a fault. Would gladly recommend this dealership to anyone on the market for a Porsche.

My purchase was an extremely difficult case, as stop sales order was issued by Porsche while my car (Boxster GTS 4.0) was on a ship. So, it had to be in a service center for ~7 months before it was finally delivered. Had it not taken place, everything would have been super smooth and excellent. Waiting was difficult, especially because Porsche USA was not good at communication (received 2 or 3 messages in 7 months). However, Porsche Bellevue tried to help me when they could. Overall, it was a tough experience but was as good as it could have been, given the situation. The 12 month service was great, with everyone involved being highly professional, friendly and capable.

Loved having my car washed and vacuumed after the work was done, that was a real treat, thank you

Porsche Bellevue provide absolutely professional service to any Porsche cars and the advisor is very professional and friendly to work with. Definitely will recommend this shop to everyone who want to have great care of their Porsches.

Very positive experience at Barrier Porsche in Bellevue. Took my car in for repair work and the repairs were done in expeditiously. Transportation was provided for me while my car was being repaired. Great experience.

It was my first time buying a new vehicle. It was a great experience, the people at Porsche Bellevue were very helpful and got me the truck I wanted!

Very customer centric and customer friendly. No issues at all.

I stopped in to have a light repaired and was accommodated quickly and efficiently. I'm always treated well when I stop by.

Great experience buying a car at this dealer, excellent customer service!

Service at Porsche Bellevue was very professional. Unfortunately, i arrived late for my appointment, because of traffic. My service advisor, Nicole, offered to cover my Uber ride, because the courtesy car was no longer available. Unfortunately, the service did not initially completely resolve the issue. This was because a prior non-Porsche service had disconnected relevant sensors. The Porsche service team corrected this issue for me and completely resolved it at no additional charge! I'm very happy with the service that i received at Porsche Bellevue.

My service guy Kirill is the best. He is attentive and on top of things. Whatever the issue/ challenge- he will figure it out. Bellevue Porsche!

Cole was great to work with! Buying a car can be a stressful experience, but at Porsche Bellevue Cole was clear, polite, and straight forward with pricing on our purchase and what they would give us for our trade in. Financing was also professional and clear. We would be happy to work with this team again.

This visit was to correct a PCA recall bulletin so there was no bill involved. That said, Porsche Bellevue treated me just like it was a chargeable visit by completing the maintenance on time as promised, along with a free vehicle inspection and even offered a car wash at the end. Vehicle was completed on time as promised. Very satisfied with the service!

I purchased a very expensive car from this dealership and up until now I have had a very good experience. The car came with a defective latch which would not allow me to put the roof up on a convertible car. My car spent a full two months in the dealership awaiting a new latch from Germany, and once it arrived I was told the car would be operable. After driving an hour home I realize the roof was inoperable, and the dealership then told me the problem was not with the latch but with the computer that operates the latch. That issue was never investigated during the two months my car was in the shop, and I’ve had to return the car to the dealership for an additional month or two while we await the computer switch from Germany. This has been a highly disappointing experience during the height of summer.

My standard maintenance on my Porsche went as planned. I dropped the car off and the loaner car was ready for me. When the maintenance was completed, they called me. I drove back to the dealership, Bellevue Porsche, and picked up my car as planned. It was a very smooth and efficient process.

The place just seems so cold since Auto Nation took it over. None of the service advisors know much about cars, let alone Porsche's, so it's difficult to talk to them about your issues. They spend most of their time upselling you and if you don't want them to do a major service, then they really aren't interested in you anymore. I only go there to get the oil changes I prepaid for, otherwise I literally drive one hour north to Porsche Bellingham. It's a great drive and friendly knowledgeable staff await my arrival with a smile. I can call them, and they answer within two rings. If I call Porsche Bellevue, it always goes to voicemail, then I only got a call back once in a while. Really pathetic that you can't call and talk to a service advisor anymore, but you can up North. So not only can I talk to someone knowledgeable right away at Porsche Bellingham, but I can also get in there fairly quickly and the prices are sometimes half of what they are at Porsche Bellevue. In closing, overall, the service department in Bellevue is lousy and have you looked at their auto inventory, they have more Toyotas, Honda's, BMW's, Mercedes than Porsche's.

Thanks for the great service at Porsche Bellevue. Every visit is made easy from appointment to pick-up.

Beware they reach out to you after buying a car with a non personified canned email asking how you like your new car. Don't respond they don't follow up with issues You would expect a prompt response it's been three days

Porsche Bellevue is a great place to get your Porsche! Wonderful Customer Service! Very Professional! Very nice facilities! I will not anywhere else!

I have been buying cars from this dealer since 1999. Sales and service has been and continues to be the best I have ever experienced in my 50 years of owning cars. The staff and leadership at this dealership are first rate.

Porsche Bellevue provide absolutely professional service to any Porsche cars and the advisor is very professional and friendly to work with. Definitely will recommend this shop to everyone who want to have great care of their Porsches.

I bought this car over the internet. I worked with Matt, who did a fantastic job assisting me through the process.

You would think Porsche would be synonymous with service. It isn’t. It is so difficult to reach a person at this dealership. My car was serviced last week and they forgot to replace a part. I have texted and left a voicemail and days later no response. Just tried calling again and nobody available. This is typical. The service experience is enough to make me seriously reconsider buying another Porsche.

Working with Justin has been great. As an owner of three Porsche's, over the years of having the maintenance performed at Bellevue Porsche I find that every one of their Service Mgr's are great to work with.

Great service, quick turnaround. Customer staff was good!

ObviousLEE is the best Service Advisor at Porsche of Bellevue. He is very communicative, friendly and gives top notch service. I never worry about my car or service when in Lee’s hands. He makes you feel like a friend and is a great representation of what Porsche of Bellevue stands for, world class service.

Staff is quick and efficient. They definitely know their stuff. They are not difficult to get in touch with and consistently text you with updates. The fact they arrange transportation makes the drop off simple.

I took my Porcshe Macan Turbo to the Porsche Dealership in Bellevue because it was leaking oil with under 25K miles. Evidently there is an issue with some bolts that tend to snap around the timing belt cover. After finally having the vehicle repaired I put my car up on race ramps and discovered that the underbody panels were still covered in oil. After removing the main underbody cover, I found there was still oil everywhere on the underside of the body and components. Some was so thick is was like sludge. I had hoped to provide a 5 star review but now that I have to clean everything up myself I'm think a 3.0 review is more accurate.

My selling experience has been great Thanks Cameron

I have needed to take my 2015 Macan S to Porsche Bellevue twice since I purchased the car. The dealership is about an hour’s drive from my home but each time I have taken my car in the attentiveness of the staff and quality of the dealership and the service have made me glad I own a Porsche…even though it’s an old one.

When you implement new system you do employees training, also make sure it works as it supposed to. Personal assistant ?Gabi? is the worst thing out there.

Nicole was very helpful with my service and kept me informed every step of the way. They are always friendly and accommodating.

I dropped my Cayenne off for a couple of recalls. Lee Van helped me get my car checked in took care of the loaner car for the day and was extremely fast thorough and professional. I really enjoyed the quality of service. Way above the standard and definitely outstanding!

Tony helped me with my purchase. His style was easy going and not pushy. He has checked in with me to make sure I am satisfied with my car. I would highly recommend him!

Excellent experience with my service advisor Anastasia Morozov and the team. They were able to take care of my Cayenne in one day in the middle of a 2000 mile road trip.

Very good experience with the service department. Very friendly staff.

My brand new Cayenne that my wife and I bought this summer to use for Offroad adventures was delivered missing the car's most critical Offroad feature. Porsche Bellevue's excellent service team diagnosed the problem and kept me continuously updated on how and when they would try to solve the nonconformity. The Service Consultant, Lead Technician and Service Manager all showed excellent customer service and truly lived up to the Porsche commitment of providing the customer the best experience possible. Fantastic team!

My brand new Cayenne that my wife and I bought this summer to use for Offroad adventures was delivered missing the car's most critical Offroad feature. Porsche Bellevue's excellent service team diagnosed the problem and kept me continuously updated on how and when they would try to solve the nonconformity. The Service Consultant, Lead Technician and Service Manager all showed excellent customer service and truly lived up to the Porsche commitment of providing the customer the best experience possible.

Bellevue Porsche never fails to impress. Terrific employees, especially the ones that interface with the customer.

I’ve bought two vehicles here with Savannah, and each time she has been a pleasure to deal with. The finance team is awesome and makes everything quick and easy. We will be customers for life!

Nicole provides excellent service like always. Very friendly, very transparent and knowledgeable. Thank you again.

The service reservation phone line is nearly impossible to reach. I tried to use the automated return call, but never got a call back. We finally got in, they found the issue in our infotainment system, but told us that the part is dated out until 2024! They have no alternative to make my car work correctly.

Started from online viewing of available, used, cars and worked exclusively with salesman Ron Rae. Excellent experience from start to finish of sale and afterward. Ron was personable, polite and very knowledgeable of every model Porsche. We worked through multiple options, considerate of tradeoffs, and when no vehicle immediately available, worked quickly with BMW Bellevue (another member of Autonation group) to get a great car that we purchased. Pricing was as described, and competitive from the offset. Everything was transparent and worked through histories of different vehicles. Absolute pleasure to work through this dealer. Highly Recommend. Update: First service experience. Good drop off and loaner car. Took longer than initially anticipated, though kept up to date on progress

Sales process was relatively decent but their automated service process is not. It extremely challenging to speak to a human if you have a problem.

Dennis was excellent showing all of the operations of the vehicle and was respectful of my time. The whole process was stress free and I would recommend Bellevue Porsche to anyone looking for a vehicle. I love my car!!

Rob the salesman was great! Vehicle was delivered in perfect condition. I would buy another car here in a heartbeat!

I bought a car here from out of state and had it shipped to me in LA. Worst car buying experience I've ever had. The car was delivered and I received no paperwork on the purchase. After several follow ups and asking to speak to the GM, I finally received my purchase paperwork. After a few weeks, I still haven't received the necessary paperwork to register and insure the car. It's sitting undriven because the car didn't not come with dealer plates, which I've never experienced in purchasing any car, let alone an expensive Porsche. For the costs of the car, I expected a much higher customer service buying experience, but unfortunately received the worst. Would never consider buying a car from this dealership again.

Horrible experiences multiple times! Last time I had a major job done to my car( breaks and tires) that cost over $3k. They didn?t have a loaner car so they put me in this cheap rental that I almost lost control on the freeway . It also took them way longer than estimated time. No compensations . This time I booked online for an oil changed. No loaner either, they offered a shuttle ride . Everything was confirmed online via email. When I arrived, my name was not even on the appointment book. The service advisor, Anastasia Morozov was horrible! No smile, told me I need intermediate service that would cost $2,999.. I said no thanks and would just like an oil changed. Her facial expressions were terrible! She then told me there?s no shuttle service for just an oil change. I paid $562 and had to wait 3 hours in a chair. I was promised online a shuttle service when I made the appointment. Take your business elsewhere, where people respect their customers! Don?t waste your time or money here. It?s a ripped off!

It was not possible to make the 1 yr service appointment online or by phone due terribly long wait times so I drove into the dealership to schedule the appointment

Car was ready as promised on time. Great customer service in the service department.

Anastasia is very professional. She fixed a rattling sound that had been going for months. She's always fast to respond and very friendly. I highly recommend Bellevue Porsche.

I like the communication and quality of work at Bellevue. Great people, service, environment, and location.

Our acquaintance with the Porsche Bellevue salon went perfectly! We were satisfied with Anastasia's professionalism, care, and support. Despite the great distance, we only decided to service our car in this amazing place.

Fast, pleasant, set up ride for me, full point inspection even though I just had a key made.

Excellent customer service support. They accommodated my reservation with the time and date that worked with my busy schedule.

We had a great experience with our car purchase! Ron was our sales rep and Jared was our finance guy. Both exceeded our expectations and gave outstanding customer service.

Great service by Kiril and team plus bonus Cup car sharing by Dennis in the showroom. Porsche #thereisnosubstitute

We had a great experience with our car purchase! Ron was our sales rep and Jared was our finance guy. Both exceeded our expectations and gave outstanding customer service.

Compared to previous car purchases, it was much more pleasant and was a faster process. Their finance magager, Hanna, is the best! She is knowedgable, and made it all so easy. We were treated very well, and I would definitely recommend this dealership.

Great this great people 🙂

Beware of the Service department here. Customer Service is not in their dictionary. There are no appointments available for even a 3 day old brand new car bought from THEIR dealership. They finally get you an appointment only to not fix the issue and return the car after keeping it for a week. Then, when you ask for another appointment to fix the same issue, they do not have any appointments for 3 weeks. (Heck: This is a critical issue on the vehicle). When you arrive at the service dealership on the day of the appointment, the service advisor - Lee tells you "Oh we do not have a loaner for you anymore as your appointment was at 8:30 and you arrived late". How do you expect to get me to work?? It seems like they have no interest in fixing a vehicle with less than 1000 miles leave alone customer service. Please do not expect any kind of service from this dealership. Take your business elsewhere.

I had a great and easy experience. This was my first time trading my car in and purchasing a car, all at once. I worked with Greg & he was very helpful! Greg was very prompt when working out all of the details. He made me super confident in my purchase. The next time I get a car, we will be shopping here again. Also, 10/10 would recommend!!!

Amazing experience, from test drive to car delivery from Kevin and Hana was great in the final close as well! Awesome time here and would recommend anyone in the PNW area to stop by for a test drive!

I was in the market for a niche car and they had one with low mileage and in good condition in stock. Since I knew exactly what I wanted going in I really didn't deal with sales who I'm sure are great. Unfortunately, my only experience with Porsche Bellevue (PB) was with the finance manager, who provided an absolutely unacceptable level of service. While there in person our dealings went smoothly, but once we got the car home over 3 hours away the troubles began. After our second and last trip permit was nearing expiration, I reached out to PB and after a week of calling and emailing multiple people in multiple departments, it took looking up and CC'ing a dealer principal to get a response from our contact. While I am thankful that the dealer principal took care of the issue swiftly, it shouldn't require that kind of leg work just to get a response over email. Fast forward a couple years, it was time for me to cancel my GAP insurance early. Unfortunately, I had the displeasure of dealing with the finance manager again. While I did not have to involve a dealer principal the second time, the finance managers customer service had only improved marginally and it took a week, yet again, just to confirm receipt of cancellation documents. I am a young professional who's income has doubled since my visit here, and I have purchased three vehicles since, including from dealerships. Unfortunately, I will never do business again with PB while the finance department is in its current state, and I would advise others to make sure their visit avoids that department entirely.

Nice dealership overall.

Scheduled routine oil and filter change; plus multi-point inspection. Nicole (service advisor) greeted me in a friendly and professional manner. I went over what I wanted done and was provided an estimate. Car was taken into shop almost immediately. Received car back clean and within a reasonable time period. During wait, coffee, espresso, and cold drinks were available in lounge; as well as a variety of decent car magazines. Have had a good service experience every time I have been to Porsche of Bellevue the last 2 years or so. It is kind of a long haul to get there, but worth the effort for the caliber of service I have received thus far. Thanks guys!

I recently bought a 2015 Porsche Macan, After a month I had a check engine light. I took my car to the Porsche Bellevue service to get it fixed, I've been told it was just a recall there is no issue with the car. Literally after 2 days of receiving the car I got that check engine light again, I've tried reaching out to my service advisor many times, but he's not answering the phone or the text. The reason I bought a Porsche just because I needed that extra power, but now I have no turbo, and I'm slower than a freaking Toyota Corolla, worst experience ever.

Denis and the entire Porsche Bellevue team were amazing.. You feel like a part of the family.

Great communication and fast service. I deal with different dealerships every day and it is a relief to see there are still some that know how to take care of their customers. Thank you!

Many thanks to Nicole my service advisor!! She is very knowledgeable and professional, made everything very easy!

As always, our experience was amazing! Thankfully, working with Matt from Sales, Andrew from parts, Daria, the Porsche pro, Jared and Hana from Finance, and Adam and Lee from Service has been nothing short of amazing! They’ve been very helpful with answering all our questions and guided us through the process from start to finish. Definitely recommend any time, every time!

As always, our experience was amazing! Thankfully, working with Matt from Sales, Andrew from parts, Daria, the Porsche pro, Jared and Hana from Finance, and Adam and Lee from Service has been nothing short of amazing! They’ve been very helpful with answering all our questions and guided us through the process from start to finish. Definitely recommend any time, every time!

As always, our experience was amazing! Thankfully, working with Matt from Sales, Andrew from parts, Daria, the Porsche pro, Jared and Hana from Finance, and Adam and Lee from Service has been nothing short of amazing! They’ve been very helpful with answering all our questions and guided us through the process from start to finish. Definitely recommend any time, every time!

Very impressed with the service department. Professional, personable will definitely have all my service needs done here.

Porsche of Bellevue is top notch! From the professional and friendly sales process to the ease and personal attention of their service department, it is always a pleasure to work with them.

The customer service is stellar. Second to none. But those labor prices. Ok, it’s a Porsche!!

Adam Sasnett is an awesome Service Manager. Honest, Friendly, sensible communicator. .... even give Porsche bellevue's labor challenges and supply chain constraints.

Great personal service and professionalism . Thank you Adam Sasnet .

When I purchased my Macan, I was told by the sales rep that the second key was lost, but they would take the responsibility of replacing it without cost. After waiting three months and after multiple inquiries about it status, I was told that the key replacement had arrived and I need to setup a service time because installation required about 2 hours of time. I made my car available on the requested time only to receive a call a couple hours later that they had ordered the wrong part and that there was no estimate as to when the correct part would be available.

Absolute horrible service at this dealership. Horrible communication from my advisor. They'll keep your car for weeks without any updates. No one answers the phone to make appointments, they'll send you to some virtual assist or push you to the website where you cannot request a loaner. When you do ask for a loaner, it's months out. Porsche Cars North America really needs to fix this dealer. The new service manager is actually nice but I shouldn't have to always call the manager for help

did work that was unecessary

Bought my first car here, and had a tire replaced here for my first service appointment for the new car. Shopped around to make sure was not getting ripped off, and found the tire replacement cost to be reasonable. Good experience. So, I trusted Porsche Bellevue. However this changed after getting my oil changed. The total cost came out to be $530 for a Porsche Macan, around $110 for the oil. Ok so I asked what type of oil are you putting in, it clearly is the best. Nope, Mobil 1 full synthetic 0w20 can buy it on Amazon for under $30, get the oil filter for $10. So, I got up charged x3 on that. Asked about why it was so expensive? They said they could not compete with online whole-sellers. This response was odd because I could walk into Jiffy Lube or any local store and get the oil for around $30, furthermore if they are buying in bulk that comes with pricing power and typically can get a discount on the retail price. It's at least less than the retail price. Then I asked about the labor which constituted the other charge, around $330. (operation took around 1.3hrs so it's $220 per hour, more than a bougie software engineer makes working in dubai). Think about it there are 2080 hours in a year, and $220 per a hour equate to a salary of 460k.... To be fair, I'm not taking into account overhead, and they could have used two people but its still exorbitant. They mentioned that since they are in Bellevue things are more expensive and since they are authorized Porsche they do it better, make sure everything is done right. Then the attendant gave an example saying Porsche in Tacoma would be cheaper then Bellevue because of cost of living. Ok, I checked that out. Called Aker's Porsche which is in Seattle, same cost of living they quoted me $299 for the same service, these guys have worked on Porsches' for 50 years so definitely authorized. So this excuse had no legs. I also mentioned that I could get a oil change at Jiffy Lube for $150-$175. Their next excuse was that Jiffy Lube artificially depresses the price to drive in more customers. Everything they said did not make a lick of sense. The reason I was paying $230 more than Aker's Porsche for the same service, or x3 more than a similar service at Jiffy Lube did not make sense. My conclusion is that I was paying for the marbles on the floor. I will still use Porsche Bellevue because sometimes their pricing is sane, but I will unfortunately have to waste energy shopping around because I can't trust their rationale for why they do things (see the above contradictions) nor their pricing, almost usury. Sometimes they charge what they charge because they know their clientele generally doesn't care, and that's just wrong. Pricing should always be competitive. The service manager actually said they were not trying to be competitive with pricing when I spoke with him. That literally means charging almost 100% more than equivalent services from somewhere else (Aker Porche), or 350% more than a place like Jiffy Lube. When I told my family I just paid $530 for an oil change they started laughing. I mean it is funny in a ridiculous sort of way. The lyft driver as well. The whole situation was interesting. The attendants polite.

I enjoyed the annual check up services and loaner car arrangement for me However, they cannot provide the car wash due to short staffs situation. ;-(

This was my first major repair to my car; however- Porsche of Bellevue made it a very positive and straightforward experience. The Service Department was great! Especially Kirill!

Porsche Bellevue did a good job of installing a new windshield and recalibrating the technology. The service was a two day job but took only a little over a day and happy to get the car back early and clean. Service department has always been helpful and efficient. Thanks

I had warrantee service completed at Porsche Bellevue. Lee Van was professional, courteous, knowledge and kept me up to date on progress.

Porsche Bellevue did a good job of installing a new windshield and recalibrating the technology. The service was a two day job but took only a little over a day and happy to get the car back early and clean. Service department has always been helpful and efficient. Thanks

Excellent staff and fantastic dealership to all your car buying needs! Cannot beat the experience!

Excellent staff and fantastic dealership to all your car buying needs! Cannot beat the experience!

Truly one of the best car buying experiences we've ever had. treated like a Porsche buyer for a pre-owned Toyota. cannot say enough about the customer service and the entire process. Complete transparency and communication from everyone. I highly recommend this dealership!

We took our Macan into service for what we considered warranty repair. The service rep. disagreed and said it was not a warranty repair, but encouraged us to talk with service management. We did and they agreed with us and our car is now scheduled for warranty repair. Thank you!

Riley is awesome. Well informed professional knows the product line and helped us design what we wanted to order from Porsche

Bellevue Porsche?s business practices are shameful. Find a good independent mechanic and save money.

Very responsive and professional. Took care of my needs immediately and got the vehicle back as soon as possible.

Crooks. They convinced my wife she needed an alignment for an unrelated issue. She didn’t know better. Shame on them. Find an independent mechanic or risk being fleeced.

First class service. Lee was great at explaining the services being completed and was very patient with my questions. The loaner was a new Macan and we felt very comfortable with the loaner while our car was being worked on. Porsche Bellevue has a cozy waiting room and an extensive beverage and snack bar to keep you satisfied while waiting for your car. I can't wait to bring my car back next year. The PB team warmly greets you as you pull up to the service department. Top notch all around.

I really enjoyed my time at Bellevue Porsche. The team of professionals here are very knowledgeable and helpful when it comes to learning more about each vehicle. I would highly recommend Matt H and rest of the team to anyone looking for smooth service.

Although there has been quite a bit of turnover in the service contacts, we have had a good experience with both the service reps, the process, and the service work. Sales experiences have been inconsistent, but the service department has come thru for us since 2014!

Lee Van was great to work with and did an excellent job following up with the 3rd party warranty company. Very courteous and professional. Highly recommend them.

Was overall a good experience. The only negative was the check engine light was still on when I came to pick up the vehicle after the service had been completed. The Customer Service rep. had to take it back to the service area to ascertain the cause and fix it. This was concerning to me - because shouldn't someone have verified that the service on my vehicle was completed correctly and that all was well before releasing it as ready for pickup? How could a vehicle be released with its check engine light still showing - indicating there is some issue? It made me wonder on the quality control and due diligence process at the service station. Customer service rep. was gracious and attentive. I believe the cause of the check engine light being on was because of a loose oil cap/something minor and was handled promptly.

As usual at Porsche Bellevue the service was top notch. I was checked in quickly. Nicole, my service advisor laid out a thoughtful plan for the evaluation of my Cayman which is 15 years old but with low miles. The front brakes were marginal but they didn’t have them in stock so we teed up a follow up visit. There were no surprises on the bill. All in all, the Cayman has been trouble free as has been the service.

I was very happy with my experience at Porsche Bellevue. Greg McKenna (sales rep) and Jennifer Kim (finance manager) were both extremely friendly and professional and made the entire buying process easy. I appreciated the no pressure approach and will definitely be purchasing my next car here.

Very helpful and e tremendously knowledgeable.

Riley was a wonderful salesman! He took great care of us!

Great service, and on time.

Good and professional service. Truck price was not negotiable but fairly priced. Kevin and Jared were great to work with.

Courteous and professional service with complimentary beverages, TV and reading material provided

Melody from customer service was so rude. Before I could finish my sentience, she rudely cut the call and transferred me to somewhere else that no one picked up.

Excellent service for warranty repair. Anastasia was efficient and communicated very well to get parts prior to scheduled appointment. Great to have loaner.

I bring 5 cars here each year. My knowledge base is insufficient to determine if my cars are ?overserviced? but they seem healthy, promoting relatively worry free ownership. There are probably cheaper approaches.

Car was done when requested and service completed. Nicole kept me posted on findings throughout the day.

AWESOME service. Everyone was friendly. The work was done quickly. Lastly Nicole was GR8!!

Couldn’t have been better. Nicole was great. Thank you!

All the service team was friendly and helped make the process efficient no matter who was available. The only complaint was the wait on line to get help when I was scheduling my service appointment initially. I had scheduled with the online app but I had a question about my service which took an hour for someone to answer. Once you get in for service the communication was great and I like the texting accessibility for updates. Also love the car cleaning!

Visited the Porsche service center for routine maintenance. I was attended to by professional staff and an excellent facility. Comfortable waiting area with many snacks and beverages. Was kept up to date on vehicle status via text message. Overall, an excellent experience.

My car has a weird issue which needs me to come back to dealership for several times. Adam Sasnett is very patient and helpful in getting the issue resolved. I am very happy for the service and definitely would recommend others for services at Porsche Bellevue.

After resolving schedule challenges and parts availability issues, service was completed to my satisfaction.

Extremely knowledgeable and professional staff. Ronald Rae was excellent along with general manager Matt and the finance manager Jared. I had a great experience purchasing my Porsche. Ron exceeded my expectations with his service, no sales hype. Everything was done to meet my needs also Service advisor Lee Van was very nice taking care of some minor issues.

Somehow Porsche Bellevue manages to miss the opportunity to deliver good service. They keep doing this and it is frustrating. For example, I had a minor tire issue, a normal tire shop would have fixed it, but their policy is to replace the tire --I understand and agree with that. They called me and wanted my permission to replace both rear tires (the other rear tire was recently replaced at the same location and had less than 300 miles on it). I understand and I used to replace all 4 or both front or both rear at the same time, but no way would I replace a tire with 300 mile (not aged at all) with another new one. I asked their reason for replacing both and had them check the condition and let me know, they checked and told me the other tire is good. When I picked the car later that day, they told me they washed the car, the tire pressure was set to 33 for front and 36 for the rear. Actually the new tire had 38, and the car was not washed - no big deal -- About PSI 38, they told me I have to drive a few miles so the computer will adjust the correct PSI reading. Just to prove that they are wrong I left the new rear tire to 38, drove a few miles, drove all the way back to downtown Seattle from Bellevue, parked the car in my garage, next day I checked the pressure and it was still 38 on the newly installed tire -- nothing to do with the computer! I sent them a picture of the tire pressure, but at this time, they don't know what happened. Each service I did at this location, they managed to miss something. I do not want them to be perfect or 100% -- I usually lower my exceptions and am happy with 85%! but hate when they blame you or the computer and you have to prove to them it's not you or the computer -- it's their service!

Took my car for a 40,000 m service. They completed all the required services on time as they promised, and the car was returned very clean. Also, they provided me with a loaner car, the same model as mine, The service advisor was very cooperative and willing to listen to all my questions.

Kirill Volkov, my service advisor at Porsche Bellevue, gives me unparalleled service! He is courteous, very knowledgeable, and goes above & beyond EVERY time I have had my car serviced. He is a pleasure to work with.

You will be disappointed if you hope their after-sale service is as good as Porsche car's quality.

Bringing my car in for servicing was very easy and stress free. Everything was handled efficiently.

I’ll start this off by saying I love car shopping, but I hate buying cars. The experience here definitely swayed my opinion. Rob W was excellent, great communication and easy to talk to. The finance manager David was also great. No pressure, processed the transaction quickly and efficiently. Will definitely be going back to Rob and Porsche of Bellevue the next time I am in need of a vehicle!

Staff is very good, and they are very responsive. Totally satisfied.

Very Professional and polite. Adam Sasnett is a great person. he makes the process go smoothly.

Had a fantastic experience working with Ronald buying our first Porsche! I was in the market for a new car for my wife, and we are very glad we went with Porsche Bellevue. Ron was very knowledgeable, attentive and exceeded all our expectations. Wife is very happy with her Cayenne, and I am sure I will be back when I am back in the market for another car. It was hands down the best buying experience of my life!

Great customer service with the salesperson(Mr. Nava) and the financial coordinator(Hana Kim). Great experience with updates and the delivery.

The entire Service team at Bellevue Porsche has always been awesome but my recent Service Advisor, Kirill, went above and beyond! From arranging a loaner car and constant communication to happily making changes to accommodate my crazy schedule, Kirill made my appointment for me effortless. My experience with the Service department at Bellevue Porsche was top notch and much, if not all of that, can be attributed to Kirill. Thank you!

Riley in sales is a star. He dealt with all my hype and excited emails with class, and I ended up in my dream car in April! Lee in service has also been great, super respectful and clear.

I went on a test drive and mentioned I was interested in ordering the Taycan. Salesman Tony took my info and one day randomly texted if I was interested in one they had available. It has ended up being my favorite car ever! The stars just seemed to align and I was able to drive out of there later that day with my new Taycan and didn’t have to wait the 18 months that they’ve been on back order. I even had to attend an event between the time I shook on it and the time I picked it up. They handled everything and I didn’t have to be there. This is a happy review of my salesman, Tony, and a definite high five to the dealership. (I feel institutions have to meet a higher standard as they tend to transcend generations and are therefore expected to have finely-tuned practices.) He’s great and is always there to help. He remembers my requests thoroughly. The dealership in general seems a bit busy, but as honest as I’ve seen dealerships get and I trust them to do all my service work. A very honest and nice thing is it’s an AutoNation dealership so they charged me MSRP at a time where even Kia is charging 30% over MSRP. I’ve no reason not to go back for future purchases. It’s Porsche after all.

The bumper wads damaged prior to my purchase. The Macan was send to a three party for repair. Overall the vendor did a fine job in a reasonable amount to time.

Can anyone at this place answer their phone call? Not even a receptionist. Phone call goes around circle for about 20 minutes.

My Service Advisor Adam was great! He was friendly and kept me posted on the progress of the work. It was the first time I had worked with him and he made me feel like I had known him a long time.

Ronald Rae was such a great man to work with as well as his whole team at Porsche of Bellevue. It gives me all of the good feels like I have had before at an Auto Nation dealership. Everyone was kind, and helpful. I highly recommend Porsche of Bellevue for any kind of purchase for vehicles (SUV's or cars). Their pricing is affordable on many cars that you wouldn't think is possible. Thank you again for the wonderful experience! You have me in the future as a 3rd time customer and beyond.

Just a quick maintenance issue. Took me in early. Finished before I was even scheduled to be there.

My service at Autonation Bellevue Porsche was mostly good. My car (2001 Boxster S) had a coolant leak. They diagnosed it as a deteriorating overflow tank. I sort of had a feeling that could’ve been the outcome so I did a preliminary check on OEM prices ($250-$350) on this tank. The price by autonation was $529. I eventually got a $100 discount. At the end of the day, they did replace my coolant overflow tank in a respectable amount of time. However I will do more service price shopping in the future.

Ron was super helpful, professional and personable! This was my first car buying experience and he made it so easy. No back and fourth on price, I feel like I got a really sweet deal and we are in love with our MB 🙂

Keven was absolutely fantastic!! We ordered the car we wanted and it was delivered red bow and all!!! I will always buy from Kevin and this car dealership! Best buying experience of my life!!!!!!!!!!

Kevin was absolutely fantastic!! We ordered the car we wanted and it was delivered red bow and all!!! I will always buy from Kevin and this car dealership! Best buying experience of my life!!!!!!!!!!

Riley (sales rep) and Hana (in finance) are great people. Riley was very flexible, patient, and sincere throughout my pretty lengthy process of finalizing a vehicle. I went from deposit on a Taycan Cross Turismo to a Macan GTS, and he was super cool throughout everything. I had a particular situation and he helped work through all of that pretty gracefully with me. Hana was the first finance person I met in car sales that was honest, direct, and also educational, sweet, and kind.

Super friendly service!!

At the annual service - they realized my transfer case needed to be replaced - and I also needed new tires and front brakes. Took awhile -- 5 days -- but it was nice to have the Macan 2022 for a few days.

Great service from start of order to driving out of dealership! This Porshe Bellevue Team are a top dealership because of their people and being customer centric. Would highly recommend!

Service experience was great. However routine service is expensive

This is a no price haggle used car dealership that happens to sale new Porsches as well. They tried to downgrade my trade by $1000 because my MB needed the “B” service. B service is about $305 as quoted to me by my local mechanic that I usually take my cars to. After mentioning this, they cut the trade from a $1000 to $500. In addition they took off for some minor scratches to a door and tire rims, but ironically they did not give me any booster for brand new tires. Shouldn’t be surprised, right? Just be aware that they, from whatever trade value you got off of Kelly Blue Book or Edmunds, the dealer will always find ways to devalue your trade as much as possible. The salesperson, Ron, was helpful and friendly. Seek him out for your new and used purchases. Tell him I sent you. ;-) The finance person tried to sale the various extended warranties. It was obvious he is commissioned on it. The doc fee was $200 instead of the usual $150. I didn’t haggle over this but in hindsight, I should have. Overall, good experience. Just a typical three hour car sales experience. Far too long as usual. Good luck in your next car shopping!

We took our vehicle in to replace two specific parts. Those parts were communicated well ahead of time. It took over 2 weeks for the team to fix the issue and order the correct parts. Overall, it was a very frustrating experience. However, Jordan Franklin, the Assistant Manager of the Service Division recognized the delays and the missteps, and was incredibly professional. I would give Jordan a 5 star review and the rest of the experience a 1 start review. If you can have your vehicle managed by Jordan, you are in good hands.

Thank you for the perfect service when we bought the new Porsche Cayenne. The salesperson was very kind, and professional. The service is excellent. Thank you very much again.

Used the online form to schedule my car for a Brake Service. Didn't pay attention to the date and brought the car in a week early. Oops! Lee(employee) was still trying to help, checked parts and got my car in that day for the work. Very low pressure and honest. Even a "shuttle" to and from the service station while they worked on my car. Best experience I've ever had while taking a car in for repair/maintenance.

Stephen was amazing. Our best car buying experience ever.

I had a change to work with Matt Hobden to purchase a certified pre-owned vehicle. He helped me go through the process flawlessly. Car buying experience could be streessful, but it was very smooth with him. He checked every single details for me as well. I would definitely recommend him (+ his manager).

very good all around, will continue to return and have recommended to friends.

Savanah is the best! She found me my dream car and made the process so quick and easy. By far the best car buying experience I?ve had:)

The team was polite and courteous.

Great cars, great customer service, insanely high prices for regular/scheduled service (over $900 for a new battery for a 2016 Macan S?!)

Easy process to take an appointment. Taking care of me and my care. Keep me inform about the progress. Car washed ans the price meet the initial estimate.

Service was top tier and represented the Porsche brand well.

As you all know, it's very hard to buy a car (new or used) since the pandemic. Kevin Shi of Bellevue Porsche was outstanding throughout the entire process: very personalized and attentive customer service with in-depth experience of everything related to Porsche. He has been there for 10 years so he knows everything about anything. The Finance Director is named Hana Kim, and she was also outstanding! She has been there over 8 years and it's just good to work with experienced people with awesome customer service. Porsche offers incredible pre-paid maintenance and extended warranty programs that saves you big money and gives you piece of mind. Sometimes you hear AutoNation dealerships get criticized unfairly because they are so big nationwide, but speaking for Bellevue Porsche and Bellevue Mercedes the customer service and support is amazing!!

I was looking for a retrofit service that many Porsche dealerships told me was not possible, contrary to Dr. Google. However, once I engaged with service adviser Lee Van, everything was gravy. He made the service happen painlessly and took care of me throughout the process. Much appreciation to him and the service team at Porsche Bellevue!

Working with the service advisor, Nicole, was effortless and the needed information forthcoming.

Had my scheduled service on my Panamera at Bellevue. Scheduling and the check in process was seamless. Great communication from Alex through the process and even a video walk through of my car with the tech! Seeing exactly what is going on is important. They did not push anything on me and my car was ready same day with a wash and vacuum. The gentleman that grabbed my car was super friendly as well.

I was taken at appointed time and everything was handled professionally. I was given a loaner car which made leaving my car for 5 days doable. My car was ready at the appointed time as well.

1st class treatment from the moment you walk in the door. Informed, good listeners and a very smooth closing 👍 I would highly recommend Porsche Bellevue to anyone

Everything was first rate from the service advisor Adam to the shuttle driver Doug. A very impressive experience from first to last.

Very responsive team of service professionals.

Very professional and experienced staffs.

Porsche Bellevue is the best car dealership. It's the best car buying experience I've ever had, truly! Every person at Porsche Bellevue must be trained to provide excellent customer services as both my husband and I were well treated from the first time we went in to look at a Cayenne to when the car was delivered and picked up. The Buying Process would have earned all 5 stars as well but the first sales associate we went through was not quite prompt for our scheduled appointment. We had to wait 15 or 20 minutes while he was on the phone with another customer. Regardless, our experience at Porsche Bellevue was still the best we've had ever.

Good service. My car had an issue and they found a few more things that also could use attention. They want the car to be repaired correctly, not just a quick fix. I always feel confident when I bring my 911 in to be worked on at Bellevue Porsche.

Nicole Pascua is my service advisor and is simply fantastic; thorough, knowledgeable and super responsive.

Even though it was in for just oil and minor maint, the professionalism displayed by Lee and the quality of service was outstanding!

Porsche Bellvue continues to have excellent customer service. Service repairs valet went over and above his job of greeting and made sure the parts department was available to secure windshield when only 3 were in stock, even before I met with Service Technician. I was able to schedule the repair to meet my schedule and receive a loaner for the estimated 3 day repair. Repairs plus regularly scheduled maintenance service, interior cleaning and exterior wash all completed in two day! Only process improvement I might suggest is that Porsche work directly with insurance Companies for coverage of glass replacement charges...now that would be over the top customer service.

Nice services and reasonable price. If the scheduling can be easier, it will be perfect.

Nice services and reasonable price

Thank you Anastasia for taking great care of us! You kept me updated on what was going on. Made sure we were good and took care of us all the way through. You're the best!

The outcome of my service appointment was satisfactory. Repair/Service appear to have been thorough and in the brief time since my appointment, I have found no issues. The dealer personnel were helpful, especially the service representative, Nicole. However, it took four days to complete my service, when I would have expected it to take at most a day or two. And most importantly, the pricing was nearly outrageous.

After the first appointment was cancelled same day, I brought the car in again for two recall fixes. They only did one of them which I wouldn’t have known if I didn’t comb over the service record. Previous service done poorly at this dealership caused other issues and service providers do not do follow-up communication or actions as promised. Overall, didn’t get what I came for and felt belittled and ignored when I voiced questions or concerns.

I recently purchased a pre-owned 2017 Boxster S and took it to Porsche of Bellevue for an inspection. Adam S. in service was great. He was courteous, knowledgeable and honest and not pushy in providing his recommendations. I would also recommend Riley V. in sales. Due to the supply chain issues and lack of inventory, they didn't have the car I was looking for but Riley was also knowledgeable , courteous, patiently and attentively listened to my questions and gave honest answers in trying to assist me. I would highly recommend both of these gentlemen and Porsche of Bellevue.

Adam from Porsche of Bellevue is very personable and knowledgeable in his field. The service he exudes is as imagined coming from Porsche. If you have the opportunity to team up with Adam, you will not be disappointed!

Porsche Bellevue has been serving our Porsche Cayenne for three years. They have kept the car running as new. Highly recommend their dealership.

Concisely, it is smooth in, thorough service, and smooth out. Continue with great driving.

I brought in my 2021 Tycan and though I was happy with the service it was disappointing to find out that there were two updates that weren?t able to be completed because he didn?t have the parts on hand. It?s kind of frustrating because it took me 30 days to get this appointment and there is no confirmation date on the parts. So this means I?ll have to reschedule an appointment and get some point get that service done. Although I was satisfied with a customer service and the specialist I worked with.

Earlier this year, my service advisor let me know that there was a fluid leak at the timing belt cover. The repair required removing the engine. (Ended up removing the front of the SUV instead.) I was not pleased. Even though the car was not covered by warranty, my service advisor went to his management to represent my case. The car was purchased Certified and had less than 13K miles since purchase. Total mileage under 39K. The advisor went to his leadership in spite of my attitude with him. I can be a cranky old man. In the end, the dealership covered the cost of the repair. This Porsche dealership in Bellevue has been first-rate to work with over the years and I could not be happier with the way they have stood behind their product. Thank you.

Bellevue Porsche goes out of its way to ensure that they have excellent customer service.

Buying a car through Bellevue Porsche was easy, and dare I say, fun? Savanah was attentive, knowledgeable and helplful. We got great great value for our trade in and she explained beforehand the rest of the process so we knew what to expect. Jared in finance was expeditions and organized. There has also been outstanding follow up after the purchase to make sure that we are completely satisfied. Oh yeah, they also detailed the car and filled the tank before we got in drove away. Awesome experience!!

I received a notice from Porsche of America that I needed to bring in the car and get the air intakes upgraded. I called Bellevue Porsche, made an appointment for 6 weeks out and verified the parts were there. The car was brought in and 5 hours later I received a call that the parts were never in the states and they have no ETA on when the parts would be available. Porsche of America and the dealer need to get their communication straight. This is the second time in 3 years that I received a notice from Porsche of America to get service and when brought in the dealer did not know about the service or had the parts.

Buying a car through Bellevue Porsche was easy, and dare I say, fun? Savanah was attentive, knowledgeable and helplful. We got great great value for our trade in and she explained beforehand the rest of the process so we knew what to expect. Jared in finance was expeditions and organized. There has also been outstanding follow up after the purchase to make sure that we are completely satisfied. Oh yeah, they also detailed the car and filled the tank before we got in drove away. Awesome experience!!

Porsche Bellevue has best staff, they explained everything in details and keep the customer informed on progress.

Bellevue Porsche took my 718 Boxster that hadn?t been started for several years. I bought the car with a dead battery ( from a private party) and was not able to test drive it. Bellevue Porsche sent me a video when they started working on the car. They showed the old oil being drained. They only replaced the things necessary and came under their service estimate by $1400. They washed the car and turned it over to me in perfect running order!

Buying a Porsche has been an amazing experience with Hana, Jared, and Ron. Ron was super knowledgeable on our Cayenne Coupe and got us a really good spec car. We also love our Chalk color. Hana is the best financial manager hands down that we?ve worked work. She got us the best possible rate and was really transparent. Jared helped us out when Hana and Ron were out. We really love the team and can?t wait to get our next Porsche!!

I also had a lower-than-I-would-have-preferred offer on my trade-in auto, but took care of this by selling it on F-book for a few thousand more. This dealership is in the home area of the Amazon and Facebook superclass, so as you might expect, they are not lacking for customers, and you might fear that attentiveness and service would suffer accordingly, but we found the staff here thorough and anxious to please. We came here because we had some bad reports on our local dealer (who has the same stock). We're loving our new ride--but then, I am a long-time Porsche enthusiast. If you find the sticker price on some of these autos shocking, you can always lease one, and PB has many customers who do that.

Wonderful experience. Jordan was an excellent professional who made my experience delightful Thank you Jordan and Porsche of Bellevue

I had my annual service of my Targa 4S and it was the satisfactory experience that I have come to expect from Porsche Bellevue and my service representative Nicole Pascua.

I bought my Porsche Macan at the Porsche Tacoma location, but live in Seattle so took it to the Bellevue store for service. Easy check in and when they found nothing wrong (I had issues with the lights and locking on the car) the Service Representative Lee took time to show me what I was doing wrong, (though my assigned representative was busy) without embarrasing me. Quick drop of process. Free loaner. Great store!

Porsche Bellevue has consistently provided great service, polite and proactive communication, high quality work, willing to deal with all problems big and small, and helpful with alternative transportation. And, of course, all parts provided are quality Porsche OE components.

From getting on the waitlist, to configuring our 2022 Porsche 911 Carrera 4 GTS, to getting the allocation, to picking up our 911, Matt at Porsche Bellevue provided first class service all the way! Matt made sure that we got the 911 that we wanted. He is very knowledgeable about the Porsche ordering process and was able to guide us through every step. This is the third Porsche that we have ordered through him. When we are ready to order our fourth Porsche, we will call on Matt again! Porsche Bellevue is the best Porsche dealer that we have found in the Northwest. We travel 400 miles round trip for Porsche sales and service, even though we have a Porsche dealership 5 miles from our house. I highly recommend Porsche Bellevue for sales and service!

Great experience all around. Made buying a used car relatively easy. Car was clean and in great shape. No pressure sales. Just honest and straightforward.

My service agent was Anastasia of Porsche Bellevue. She was thorough and up front about the services and costs. Expected to wait 3 hours and they were done in 2, enough time for a casual breakfast at the restaurant next door. My car runs great.

I was in the market for an EV. Riley at Porsche Bellevue was the reason I bought from them. Great service - great communication.

Good experience other than a lower offer on my possible trade in. Professional but not pushy. Nice facility but have not used the service dept yet.

Fantastic sales person Savanna did a great job. Thanks

They did a good job. Go visit them for your service!!!!!!!!

I appreciated the professionalism and authenticity of everyone I interacted with. I was able to make an informed buying decision without feeling pressured. I could not be happier.

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Overall, I had a great time at Bellevue, know that they are one of the busiest Porsche dealers in the USA. I had previously serviced my vehicle here, and the specialists have always been helpful with the process. Shopping for a car here had always been a fun experience (living near here helps though, as there are always some fun cars showing up). Working with Kevin have been a pleasurable experience, and essentially no pressure throughout the process. He was very clear about the steps to move forward, and made the whole trade-in process smooth. He took care of my car when a small issue arose, and definitely would recommend folks to work with him (especially if you need someone who can speak Chinese)

Everything went smooth with Anastasia as my service advisor. Vehicle was completed and ready on time. Thanks, Anastasia!

The team at Porsche Bellevue always go above and beyond. Thank you for being available on Saturdays. You are all very appreciated!!! ❤️

Jonathan Rustvold was my initial salesperson and shepherded me through the purchasing process with the utmost professionalism. He aided me in building my dream car and kept me informed throughout the allocation and build. I felt like I had a true advocate, one who shared in my excitement for a long-awaited dream of owning a Porsche. He was no pressure and appeared unbiased. When Jonathan got promoted (well deserved), Horst Kiessling took over and was a star to the end. He is approachable, bright, diligent and all about putting the customer first. Beyond that, he is an interesting guy and easy to talk to. Porsche Bellevue hires only the best!

Professional service! Above and beyond. Thank you.

Very great to work with, not pushy or pretentious! They addressed a couple issues I had and came up with a solution. Their financing rates were better than I could find on my own. Signing was actually fun and not stressful like other experiences. I love my car and would definitively work with Bellevue Porsche again!

Great experience, I recommend working with Porsche of Bellevue. I have nothing but good things to say from this experience and I absolutely love my car!!!

Great experience! Anastasia was very efficient and kept me apprised of what was happening with my vehicle. Quick turn around, very accommodating, and they even ordered Lyft rides for me when I needed them! Thank you Anastasia and Porsche Bellevue!!

My wife and I came to Porsche Bellevue to look at a used Mercedes station wagon. Our contact person, Matt, had placed the car directly in front so that it caught our eye. We looked it over. Matt arranged a test drive. We immediately decided to buy the car (the third we had looked at in 24 hours). It was especially helpful that this dealership has a 5-day-return option, no questions asked. That meant we could get confirmation from our personal mechanic the next day and be confident we would not be surprised with a problem. Matt took care of the paperwork and then passed us on to Jarrod, who took our check and finished the rest of the paperwork. Thanks! It was a great experience, and we still like the car.

Im 52 years old, and have purchased many cars over the years. This was the best experience ive ever had. The dealership was very impressive, with amazing and friendly staff. It was a internet sale, and priced fairly the suprise was the amount given for our trade, and no bs back and forth. Just a real simple transaction. Bravo!, I will be a returning customer.

Anastasia was outstanding! Facilities were impeccable and pricing was fair. Anastasia got me a Lyft both ways to and from work while service was being performed. All around outstanding experience.

Lee in the service department is fantastic. We had a problem with a tire when we were out of town and he went above and beyond to get it fixed. I couldn’t recommend Lee and Porsche Bellevue more highly.

My service appointment went very well. There was a difference in timing from what was scheduled to the actual when I arrived. Kirill worked to complete the necessary service in the time I was originally told. I greatly appreciated his effort and respect for my time. Thank you!

I am so happy with the people in Porsche Bellevue, they are so friendly 😊

I bought a Cayman GTS 4.0 from them and went back for a few check ups and tire replacements due to punctures (ugh Seattle roads!). Every time my car came back in top conditions and the service representative would update me promptly (shout out ti Lee Van and Kirill!).

Happy with the service and the facility , waited for my car in the comfort of a nice waiting area

Everyone is talking about how hard it is to buy a car these days and my purchase from PORSCHE Bellevue could not have been any more professional, efficient and transparent. It was refreshing to have a dealership team available to help answer any questions from ordering to delivery - versus just an 800 number. Personal service, Professional service, Porsche-level of Service all there in Bellevue. Kudos to management for such a great staff!

This was, hands down, the smoothest car buying experience I’ve ever had. Our sales person, Savannah, was sweet and very helpful. I loved the no pressure attitude which made the whole car buying process enjoyable. Usually I despise the process. I’m so pleased we bought from Porsche Bellevue through Savannah and of course LOVE the car!

Just purchased my second Porsche from Ron and Jared. They have been great both times. Quite efficient and patient, even with a 10-year-old tagging along! Love my new car!

Came in for an annual service. Service team found some of hidden issues on the car and did very throughfall inspection and repaired the issue. Great works overall !!

Finished the work early and did all they said they would do.

Everything was great new charger works fine nice gentleman delivered it

Made this purchase remotely and Matthew was outstanding to respond quickly to my inquiries and had excellent follow-up. The purchase itself was smooth and easy. They took good care of me while I waited. Overall very positive and happy with my vehicle.

Very confusing on the pricing of a key had multiple quotes and lot of miscommunication among the staff. Further more the service called for multiple point inspect however after arriving was told to busy and no tech.

I recently changed from a Mercedes to a Porsche. Used to take my car to Mercedes Autonation Bellevue. Porsche Service was top notch as one would expect with Autonation and Porsche.

I have had my 911 serviced several times with Porsche Bellevue. I have had a very difficult time getting communication from the service department. In one case they kept my car for several weeks with no communication to me about the status, or an ETA. This week I had a similar experience, it has now been three days with no communication since I dropped off the car, leaving me not knowing if it has even been looked at yet, much less what is wrong or how long it might take to fix the issue. This recurring issue of poor communication leaves me not wanting to service my 911 with Porsche Bellevue.

Just the best service department - very conscientious and attentive!

The team there is always very prompt and helpful. They make recommendations for certain repairs/replacement items, but very honest about what NEEDS to be done now or what can wait.

Very good service, would like to do business again with them.

Shout out to Kevin Shi and Ronald Rae. Great customer service. Very sincere and very patient with me. Explained everything well with promptly replied and good communication. Would recommend to friends and family to buy a car from them. Thank you for everything.

Fantastic service and they washed and delivered the car to my house. Very gracious and friendly service.

From the process of ordering my Porsche to receiving the Porsche, my experience was outstanding. My sales associate, Horst Kiessling was always in communication with me to let me know what stage we were at with the build process and the shipment process. He was very instrumental in the whole process. Everything went very smoothly.

Had to wait 3 hours for service to start. What is the point of having scheduled appointments? Had a refill oil warning light 10 days after service? whats the point of an oil service?

Outstanding service team. They genuinely care about their customers. Great loaner cars. Easy check in and out, clean shop.

I had a seamless experience at this dealership and the service staff was extremely pleasant.

The sales and finance staff were, as with all Porsche dealers, excellent. They worked w me to find the right vehicle and made the buying process quick and convenient.

We received a recall notice from Porsche. Our dealership, Porsche Bellevue, ordered the necessary parts and arranged for the service which was completed in a satisfactory and timely manner. They then washed the car and notified us that it was ready for pick up. Our service ambassador, Nicole P, organized the whole process beautifully.

Excellent customer service!!! I felt my concerns were thoroughly addressed and taken care of.

From Sales to deliver of my vehicle went pretty seamless. Very professional yet friendly and thorough

Took my car in for oil change and my car just sat and oil never got changed.

My service agent (Kirill) was outstanding. He truly focused on me and the issues surrounding my car. Upon picking up my car he explained the work conducted, walked me thru the status of my key parts ie tires, brakes, etc and ensured that all my questions were answered. The net-net is: Great service, professional dealership, and when in the market for a new Porsche, Bellevue Porsche is where I will go.

It is the only place my Macan has been serviced; professional, great service, and very reasonable service times. They make it easy to get in and out and my car is being take care by Porsche specialist.

I deleted very special during the recent delivery of my Taycan Grand Turismo. From the time the sales manager spent with me going over the features of the vehicle, to the red bow on top, it was a great experience.

Battery died and front trunk cannot be opened to replace it. Had car towed to the dealership and they fixed it in a couple of days despite having appointments booked out for four weeks. It was great that they fitted me in.

Battery died and front trunk cannot be opened to replace it. Had car towed to the dealership and they fixed it in a couple of days despite having appointments booked out for four weeks. It was great that they fitted me.

Even with the challenges of Supply caused by Covid, the staff at Porsche of Bellevue went beyond my expectations on the build profile process answering every question I had, even giving me background of how different features would fit into my driving habits. Truly helpful. When the vehicle arrived Rob and the rest of the staff were very professional and tried to make my delivery into an experience. My wife and daughter thought that was a nice touch to insure my experience was memorable.

Lee, our service person, was on top of things, was super nice, and communicated clearly and on time. Very well done. The only downside of the service was the cleaning of the car - I'm not sure why the cleaning team bothered as the car was almost as dirty as before. Therefore the 4-star rating instead of the deserved 5-star based upon Lee's and the rest of the service.

Recently purchased a pre-owned from this dealer. Overall experience was great. Good staff and facility. Car was fairly priced, especially considering this was a dealer and it's been great so far. Porsche branded aftermarket warranty was pricey but otherwise no complaints so far.

Must be nice to be the only Porsche dealer in King County. Can?t even blame the Covid or employee shortage, the lack of efficiency and urgency at service side of this dealership is disappointing. When we picked up our car last week, there were three advisors and no other customers. Ours was on the phone. The other two were not with customers and appeared to be scrolling on their phones and did acknowledging us. After at least 5 minutes of us standing there, one of the agents asked if he could help. He did and it was quick and efficient, though you strangely always have to wait 10-15 minutes for them to pull your car around. And on this day we were the only people there! This is a repeat experience of what feels like apathetic service. The worst part, the advisor in the next office was watching a movie on her phone and flossing her teeth? Not even trying to look like she was working. Literally so gross and not ok. Over the last several years, we?ve owned Audi, Range Rovers and BMW?s and the Porsche service experience has been consistently disappointing in comparison.

Excellent service, repairs performed quickly; parts were in stock; service manager explained repair in detail and corrected an alignment concern that has been an issue since purchase. Thank You, and I look forward to working with you all in the future.

I purchased a used vehicle from this company after an attempt with Carvana. Neither was easy. Yet, Porsche Bellevue prides itself on 43% of their business being from out of state, and they cannot provide you with the slightest information on how to register your vehicle in the state you purchased. They also remove the 250 mile 5 day no questions asked return policy if purchasing out of state! They appear to have no pride in what they sell…as I had the vehicle inspected once purchased and 3 major components were found….mis-matched tires on an all wheel drive vehicle, the cargo hatch privacy cover was missing and there was a 5 year old battery in the vehicle with less than 20% charge left in it. All of which they refused under the warranty.

Hi! So, I have tried to make this right with this dealership, but they are okay ignoring this. This week I was contacted by their "Acquisition Specialist" to purchase my used Toyota Tacoma. However, she never disclosed she was working for a dealership. She agreed to a price, twice, before saying she was from a dealership. Once I told her it was available to her, she then disclosed this information. I was willing to accept the deal and move on. However, 2 hours before the meeting she says she can't give me the agreed upon price. I have reached out to management, only to be ignored. I know Porsches are beautiful, but I'm sure there are other, more trust worthy, dealerships to work with. (Update: managenent doesn't care about thier bait and switch practices) Ps... I sold cars for a while, before I realized how they screw the consumer. Regularly. Sad to see its still true in the PNW.

Expert service on my GT 4 and the service advisors were excellent to work with.

I called the Bellevue WA dealer to order a 2022 Macan S with a 75k build. Salesperson George agreed to MSRP and had a spot for me on March 11 delivery May/June 2022. I was informed because I was an out of state buyer I would have to pay cash. Due to some charge backs from out of state buyers recently. He would take the deposit with AMEX. He took my built code. He told me he would would forward my build confirmation number shortly. I also forwarded the code on the Porsche App with all my info including my AMEX info for the deposit. The next day I didn’t hear anything so I call at 2pm I got his voice mail. No response so I called back at 530pm he picks up and tells me his sales manager told him no sales to OUT OF STATE BUYER. No common courtesy simply no class. Georges word is a joke. I am not a dealer or a flipper just a guy how has owned three 911s in the past. George word is worthless and dealer GM could careless about the dealership brand! BUYER BEWARE

From the first time stopping by Porsche Bellevue to browse the showroom and car lot to completing the purchase of a new car, the staff at Porsche Bellevue treated me as a valued customer. Over several visits, Matt Hobden was great at answering my long list of questions, helping me understand the many options, arranging a test drive, entering a special build code into the Porsche system, and keeping me updated with the build status despite delays due to global supply chain dynamics. The new car was delivered as ordered with no issues or surprises, and the Porsche Bellevue team made the final transaction a positive experience. Wonderful! Perhaps an opportunity to improve the experience is for Porsche Bellevue to provide more information about the additional products and services they offer (extended warranty, equipment protection, service contract, etc.) well before completing the sale of the car. I appreciate the professionalism and courtesy extended by the Porsche Bellevue team and look forward to doing further business with this dealer.

Good appt reminders, loaner ready, finished early.

Just purchased a custom 2021 Panamera Turbo S Executive. Stephen Hackett and Hana Kim were both a delight to work with! This is my second Panamera, I’ve been a customer at Bellevue Porsche for over a decade. It’s a fantastic dealership all around!

I've been to several Porsche dealerships in St. Louis, Dallas, Los Angeles and here in Seattle. I believe Porsche of Bellevue has re best service department. The staff are friendly, knowledgeable and thorough.

Always the best customer service!

I have been going to Porsche of Tacoma for years and this is my fifth Porsche. I am now a Bellevue Porsche customer and never plan on going back to Tacoma unless I have to...I love their customer service

Vent for the Day* So, at the beginning of September, I purchased a 2018 Land Rover Range Rover Sport HSE from Porsche of Bellevue. I was irritated with the sale because the vehicle only came with one key and they refused to throw in a second key at no cost to me. (Land Rover of Fife did it for me when I purchased my first Range Rover.) I have been waiting for my plates to come in. They finally call me today to inform me that my plates are in and they wanted to confirm my mailing address. Cool. During this call, the guy tells me they miss quoted me the price of the license and I owe them FIVE DOLLARS! He informed me that in order for my plates to be sent to me, I had to pay them FIVE DOLLARS! Are you SERIOUS!? They were going to hold my plates over FIVE MEASLEY DOLLARS!? I could not believe they would not pay the $5 for the plates! I will NEVER do business with Porsche of Bellevue again! FIVE DOLLARS!?

Porsche Bellevue tried to scam me with Bait and Switch and False Advertisement! I called, arranged an appointment, set up financing, and travelled 4+ hours to buy a vehicle advertised online from Porsche Bellevue. When I arrived to purchase the vehicle, the wheels were different than the ones advertised and in photos. I had to check the VIN because I thought it was the wrong car altogether.. When I asked about the wheels, I was told they were misplaced during transit but they’re around, and they’d come up with them. I asked to put that in the contract and then I was referred to the sales manager with my concern. He told me the wheels are as good as gone, they sold the wheels off this car in another deal, they’re not making price adjustments- and as for the car to take it or leave it! 👍🏽 I decided to leave it after I called the parts department and learned that the cost to replace the now missing wheels and tires was $10,486 So in summary: Porsche Bellevue will knowingly misrepresent their products, they’re willing to charge you for products you won’t receive, they will not value your time, and your $10k customer concerns are annoyances to them!

Adam was very thorough and friendly. Thank-you!

Five star customer service in the Service Department. Andrew is phenomenal, he made my recent visit painless. He was on time for the appointment, made me comfortable while I was there and went the extra mile by rewashing my car to make sure my experience was excellent.

If you are in the market for a new car and are considering a Porsche, I highly recommend reaching out to Jonathan Rustvold at Porsche Bellevue. From start to finish we received the absolute best service. Jonathan knew exactly what they had for inventory, the different features each car offered and helped us find the perfect vehicle for us. We ended up with a beautiful Cayenne and could not be happier. It was definitely first class service.

Excellent Customer Service! Knowledgeable sales people! Willing to answer all our questions! Employees understand the importance of building a relationship with the customer over time. Porsche Bellevue exceeds all our expectations for a Porsche Dealership. We have a Porsche Dealership 10 minutes from our home, yet we choose to drive 400 miles round-trip for the excellent customer service at Porsche Bellevue! This is our second new Porsche purchase from Porsche Bellevue. We are on their waiting list for our third new Porsche.

Justin my service manager is above and beyond awesome. My Carrera was taken care of on time and what was quoted cost wise. Porsche of Bellevue is an amazing dealership.

Great experience. Fast and professional service. My representative Jeffrey was awesome.

Coming into Porsche of Bellevue to buy a used Jeep didn't feel like the most spectacular sale, never the less Horst K. treated us all the same. We felt that our time and business was valued and respected. Horst was not only professional but personable to make the experience much more comfortable. The jeep alone was a great addition to our family and at an amazing price. Overall we had a great experience. They will be our first stop next time we are in need of an upgrade.

Auto Nation?s call center is not up to Porsche standards. Not knowledgeable, cannot provide info can schedule appointments, but has no idea how much time work will take to accomplish. I find myself seeking to bypass them as fast as possible to get real answers.

Very professional, courteous, knowledgeable, and customer service by my salesman Greg, was top tier level. I will be recommending them to family and friends!

Pleasant, productive and professional . Something I?ve come to expect from Porsche Bellevue

Effective and thorough repairs to mechanical damage which had resulted from a minor collision.

CPO vehicle was purchased and driven off the Porsche Bellevue lot in Apr 2021. Two months later, Porsche Bellevue has not transferred title to me, nor has it forwarded the state sales tax or registration fees that I paid to them to my state/county agencies. As a result, I can not register the vehicle in my home state and can not get plates or registration emblems. I can not legally drive the vehicle that I purchased from Porsche Bellevue because the dealer has not followed through with the documentation of the sale. They have received money from me for fees and services that they have not provided. My inquiries to Porsche Bellevue are ignored. Their business practices fall well short of what I expect from a Porsche dealer.

Eight weeks after my purchase, Bellevue Porsche has not followed through on their obligations and commitments regarding transfer of title or registration for the vehicle. Most importantly, Bellevue Porsche has not transferred title to me or to the vehicle registrations agencies in my home state. Bellevue Porsche insisted that I pay my home state sales tax on the vehicle and vehicle registration fees to them, with assurances that "They will take care of everything". There is no evidence that they have forwarded the sales tax or the registration fees to the appropriate agencies in my state. Because I lack any title documents, my local vehicle registration agency will not register the vehicle or provide plates or emblems. Two months after the purchase, I am not able to register or legally drive the car in my state. Bellevue Porsche has stopped responded to my repeated inquiries. They have not demonstrated any concern or responsibility for the problems. I have effectively been abandoned by Porsche Bellevue.

I have had horrible experiences in the past with this dealership, but I must say this time the experience was near the best ever anyplace I have been.

Overall I am very happy with their service and the staff are very friendly.