Work was performed timely and as discussed.

This dealership is the worst at repairing my car. I bought a certified Cayenne w 32k miles and it’s been in their shop 4 times for the same issue they are clearly incapable of fixing. Maybe someone will actually this reviews from Porsche and do some about it. I’ve been more that patient-

As a Porsche Ambassador, Riley was knowledgeable and fun to work with. He showed us around, answered our questions and provided information - we never felt like he was a salesman. Maybe that's the advantage of a great product, it sells itself and Riley provided great service to help us.

Delta uses Porsche for our VIPS at the airport and Porsche has always given us the best customer service every time the car is taken to the dealership.

3rd year in a row! Porshe’s Pascuan service team treated me professionally and for the 3rd year in row I had zero issues with my 19 Cayenne.Thank you Porsche Bellevue!

Amazing experience while selecting and purchasing our new (used) Porsche. Riley was professional, patient and so helpful. First class dealership all the way through the process. The finance dept goes above and beyond as well. Thank you!

I booked an appointment weeks in advance and requested a loaner. I checked my car in with the idea that i would have the car back in one day and then they called me and said they did have time to do it that day so keep the loaner over thanksgiving and it would be ready on friday. I told them I was leaving the country early saturday morning and they said fine. I called 3 different times and finally at 4pm on friday evening they texted me that the car was done and apologized that the coordinator was out on vacation but they did not have time to vacuum or wash it

Needed help on a couple of operation items on my vehicle. Savannah was on it immediately and provided all helpful information I needed and more. Can't say enough about her thoroughness, professionalism and caring for the customers needs. Way to go Savannah!!!

We have always enjoyed our experience at this boutique dealership. Cole Cloward was very courteous and professional. He gave us his full attention but gave us enough space to make an educated decision. Hana Kim was also a pleasure to deal with and honest to a fault. Would gladly recommend this dealership to anyone on the market for a Porsche.

Overall is good service. Riley walked me through the process, answered my questions and follow up.

Riley is the sales person I worked with, he is very friendly and helpful. But I waited a few weeks for the Bose sound system to come and installed into the car, which seems to be a long wait

Great service on a holiday weekend. Anastasia kept me in the loop so I knew what was going on with my vehicle every step of the way

The worst service I've ever experienced. I came here on November 10 of this year to check my car because I had a problem with the water tank, but at that time my consultant Lee Wan said my car needed a lot of necessary services because it was four years old, which is close to $3600, and I thought it was too expensive, so I didn't particularly want to do it because they couldn't provide me with a vehicle either, so he checked to see if he could give me a car in December to take over, so I talked to He made an appointment for next month, but still left the car here because he said it would take a long time to check the tank, halfway through I signed a document about the so-called maintenance service, but he didn't explain it to me, I thought it was put here to check the water bump halfway so I signed it, and by the next afternoon he asked me to come get the car and said it had been checked, and when I saw the bill, they actually, without my knowledge, put The service was done, I was forced to pay 3500 knife, that day Li Wan was not in, his colleague called him, the result he actually explained to me that it was my comprehension problem, and I had signed that paper, I am really very curious, if I do not need a substitute car, why should I make an appointment with you next month to do the service in it? Really very poor experience!

The service team at Porsche - Bellevue were quick to ensure I was in & out first thing in the am. Adam, my service adviser was exceptionally knowledgeable of my vehicle and provided a thorough explanation of the service schedule for my car. Upon returning to pick up my car other members of the service team were also very pleasant and offered drinks & snacks as I waited for the final touches on my car. Overall, it was the most pleasurable experience I've had related to getting my car serviced.

The crew at Porsche Bellevue have been very helpful in getting a few small issues resolved on my recent purchase. I love the car and really appreciate the attention to detail.

Great service. Our vehicle is safe in there hands and they are always more than accommodating. Thank you

Great service! All work completed on time and at reasonable prices. The car was delivered washed and vacuumed too.

Excellent service, and had a good experience in purchasing the car I was looking for.

I brought in my Cayenne at 7am to have snow tires put on and fix my thermostat. I never got any follow up information about the car or if it was ready for pickup. At 6pm, I assumed it must be done and went to pick it up. My service agent wasn't there, and no one had any information about my car. Finally, another service agent figured out that the snow tires were on, but they had not aligned the tires and zero work had happened on my thermostat. I offered to leave my car to have the thermostat fixed the next day, but they couldn't even provide this alternative. They eventually pulled my car around but didn't have my all-season tires that had been taken off, so they had to go find them for me. Then, as I pulled out, my flat tire alarm lights went off. They hadn't even reset the computer when they changed the tires, so now my flat tire alarm is continually alerting. The service agent ASSURED me that the service manager would call me the next morning to sort this out, but I've heard nothing. After two days, I called them and left a message requesting a call back, but still have heard nothing after a week. This was absolutely terrible service and it appears that no one at Porsche Bellevue knows anything and there is zero accountability or follow up. I bought my car at this Porsche dealership and have used them for 8 years and generally had great service. Since they've been taken over by Auto Nation, I fear it's fallen apart and they no longer provide decent service. It's really sad and embarrassing for the Porsche brand. I work for a German company and we have strong relations with the Porsche leadership and I know they would be horrified to know how bad their customers are being treated.

It was a great experience this time. The main reason was the advisor, Savanna. She was professional, friendly, and courteous and without doubt, she has the knowledge.

Great service advisor. Rapid response. No guessing. Clean facility.

Top notch service as usual. Great staff friendly, efficient, and thorough.

Great and fast service! Adam Sasnett is a true pleasure to work with. Super responsive, professional, great communication!

We have always enjoyed our experience at this boutique dealership. Cole Cloward was very courteous and professional. He gave us his full attention but gave us enough space to make an educated decision. Hana Kim was also a pleasure to deal with and honest to a fault. Would gladly recommend this dealership to anyone on the market for a Porsche.

My purchase was an extremely difficult case, as stop sales order was issued by Porsche while my car (Boxster GTS 4.0) was on a ship. So, it had to be in a service center for ~7 months before it was finally delivered. Had it not taken place, everything would have been super smooth and excellent. Waiting was difficult, especially because Porsche USA was not good at communication (received 2 or 3 messages in 7 months). However, Porsche Bellevue tried to help me when they could. Overall, it was a tough experience but was as good as it could have been, given the situation. The 12 month service was great, with everyone involved being highly professional, friendly and capable.

Loved having my car washed and vacuumed after the work was done, that was a real treat, thank you

Porsche Bellevue provide absolutely professional service to any Porsche cars and the advisor is very professional and friendly to work with. Definitely will recommend this shop to everyone who want to have great care of their Porsches.

Very positive experience at Barrier Porsche in Bellevue. Took my car in for repair work and the repairs were done in expeditiously. Transportation was provided for me while my car was being repaired. Great experience.

It was my first time buying a new vehicle. It was a great experience, the people at Porsche Bellevue were very helpful and got me the truck I wanted!

Very customer centric and customer friendly. No issues at all.

I stopped in to have a light repaired and was accommodated quickly and efficiently. I'm always treated well when I stop by.

Great experience buying a car at this dealer, excellent customer service!

Service at Porsche Bellevue was very professional. Unfortunately, i arrived late for my appointment, because of traffic. My service advisor, Nicole, offered to cover my Uber ride, because the courtesy car was no longer available. Unfortunately, the service did not initially completely resolve the issue. This was because a prior non-Porsche service had disconnected relevant sensors. The Porsche service team corrected this issue for me and completely resolved it at no additional charge! I'm very happy with the service that i received at Porsche Bellevue.

My service guy Kirill is the best. He is attentive and on top of things. Whatever the issue/ challenge- he will figure it out. Bellevue Porsche!

Cole was great to work with! Buying a car can be a stressful experience, but at Porsche Bellevue Cole was clear, polite, and straight forward with pricing on our purchase and what they would give us for our trade in. Financing was also professional and clear. We would be happy to work with this team again.

This visit was to correct a PCA recall bulletin so there was no bill involved. That said, Porsche Bellevue treated me just like it was a chargeable visit by completing the maintenance on time as promised, along with a free vehicle inspection and even offered a car wash at the end. Vehicle was completed on time as promised. Very satisfied with the service!

I purchased a very expensive car from this dealership and up until now I have had a very good experience. The car came with a defective latch which would not allow me to put the roof up on a convertible car. My car spent a full two months in the dealership awaiting a new latch from Germany, and once it arrived I was told the car would be operable. After driving an hour home I realize the roof was inoperable, and the dealership then told me the problem was not with the latch but with the computer that operates the latch. That issue was never investigated during the two months my car was in the shop, and I’ve had to return the car to the dealership for an additional month or two while we await the computer switch from Germany. This has been a highly disappointing experience during the height of summer.

My standard maintenance on my Porsche went as planned. I dropped the car off and the loaner car was ready for me. When the maintenance was completed, they called me. I drove back to the dealership, Bellevue Porsche, and picked up my car as planned. It was a very smooth and efficient process.

The place just seems so cold since Auto Nation took it over. None of the service advisors know much about cars, let alone Porsche's, so it's difficult to talk to them about your issues. They spend most of their time upselling you and if you don't want them to do a major service, then they really aren't interested in you anymore. I only go there to get the oil changes I prepaid for, otherwise I literally drive one hour north to Porsche Bellingham. It's a great drive and friendly knowledgeable staff await my arrival with a smile. I can call them, and they answer within two rings. If I call Porsche Bellevue, it always goes to voicemail, then I only got a call back once in a while. Really pathetic that you can't call and talk to a service advisor anymore, but you can up North. So not only can I talk to someone knowledgeable right away at Porsche Bellingham, but I can also get in there fairly quickly and the prices are sometimes half of what they are at Porsche Bellevue. In closing, overall, the service department in Bellevue is lousy and have you looked at their auto inventory, they have more Toyotas, Honda's, BMW's, Mercedes than Porsche's.

Thanks for the great service at Porsche Bellevue. Every visit is made easy from appointment to pick-up.

Beware they reach out to you after buying a car with a non personified canned email asking how you like your new car. Don't respond they don't follow up with issues You would expect a prompt response it's been three days

Porsche Bellevue is a great place to get your Porsche! Wonderful Customer Service! Very Professional! Very nice facilities! I will not anywhere else!

I have been buying cars from this dealer since 1999. Sales and service has been and continues to be the best I have ever experienced in my 50 years of owning cars. The staff and leadership at this dealership are first rate.

Porsche Bellevue provide absolutely professional service to any Porsche cars and the advisor is very professional and friendly to work with. Definitely will recommend this shop to everyone who want to have great care of their Porsches.

I bought this car over the internet. I worked with Matt, who did a fantastic job assisting me through the process.

You would think Porsche would be synonymous with service. It isn’t. It is so difficult to reach a person at this dealership. My car was serviced last week and they forgot to replace a part. I have texted and left a voicemail and days later no response. Just tried calling again and nobody available. This is typical. The service experience is enough to make me seriously reconsider buying another Porsche.

Working with Justin has been great. As an owner of three Porsche's, over the years of having the maintenance performed at Bellevue Porsche I find that every one of their Service Mgr's are great to work with.

Great service, quick turnaround. Customer staff was good!

ObviousLEE is the best Service Advisor at Porsche of Bellevue. He is very communicative, friendly and gives top notch service. I never worry about my car or service when in Lee’s hands. He makes you feel like a friend and is a great representation of what Porsche of Bellevue stands for, world class service.

Staff is quick and efficient. They definitely know their stuff. They are not difficult to get in touch with and consistently text you with updates. The fact they arrange transportation makes the drop off simple.

I took my Porcshe Macan Turbo to the Porsche Dealership in Bellevue because it was leaking oil with under 25K miles. Evidently there is an issue with some bolts that tend to snap around the timing belt cover. After finally having the vehicle repaired I put my car up on race ramps and discovered that the underbody panels were still covered in oil. After removing the main underbody cover, I found there was still oil everywhere on the underside of the body and components. Some was so thick is was like sludge. I had hoped to provide a 5 star review but now that I have to clean everything up myself I'm think a 3.0 review is more accurate.

My selling experience has been great Thanks Cameron

I have needed to take my 2015 Macan S to Porsche Bellevue twice since I purchased the car. The dealership is about an hour’s drive from my home but each time I have taken my car in the attentiveness of the staff and quality of the dealership and the service have made me glad I own a Porsche…even though it’s an old one.

When you implement new system you do employees training, also make sure it works as it supposed to. Personal assistant ?Gabi? is the worst thing out there.

Nicole was very helpful with my service and kept me informed every step of the way. They are always friendly and accommodating.

I dropped my Cayenne off for a couple of recalls. Lee Van helped me get my car checked in took care of the loaner car for the day and was extremely fast thorough and professional. I really enjoyed the quality of service. Way above the standard and definitely outstanding!

Tony helped me with my purchase. His style was easy going and not pushy. He has checked in with me to make sure I am satisfied with my car. I would highly recommend him!

Excellent experience with my service advisor Anastasia Morozov and the team. They were able to take care of my Cayenne in one day in the middle of a 2000 mile road trip.

Very good experience with the service department. Very friendly staff.

My brand new Cayenne that my wife and I bought this summer to use for Offroad adventures was delivered missing the car's most critical Offroad feature. Porsche Bellevue's excellent service team diagnosed the problem and kept me continuously updated on how and when they would try to solve the nonconformity. The Service Consultant, Lead Technician and Service Manager all showed excellent customer service and truly lived up to the Porsche commitment of providing the customer the best experience possible. Fantastic team!

My brand new Cayenne that my wife and I bought this summer to use for Offroad adventures was delivered missing the car's most critical Offroad feature. Porsche Bellevue's excellent service team diagnosed the problem and kept me continuously updated on how and when they would try to solve the nonconformity. The Service Consultant, Lead Technician and Service Manager all showed excellent customer service and truly lived up to the Porsche commitment of providing the customer the best experience possible.

Bellevue Porsche never fails to impress. Terrific employees, especially the ones that interface with the customer.

I’ve bought two vehicles here with Savannah, and each time she has been a pleasure to deal with. The finance team is awesome and makes everything quick and easy. We will be customers for life!

Nicole provides excellent service like always. Very friendly, very transparent and knowledgeable. Thank you again.

The service reservation phone line is nearly impossible to reach. I tried to use the automated return call, but never got a call back. We finally got in, they found the issue in our infotainment system, but told us that the part is dated out until 2024! They have no alternative to make my car work correctly.

Started from online viewing of available, used, cars and worked exclusively with salesman Ron Rae. Excellent experience from start to finish of sale and afterward. Ron was personable, polite and very knowledgeable of every model Porsche. We worked through multiple options, considerate of tradeoffs, and when no vehicle immediately available, worked quickly with BMW Bellevue (another member of Autonation group) to get a great car that we purchased. Pricing was as described, and competitive from the offset. Everything was transparent and worked through histories of different vehicles. Absolute pleasure to work through this dealer. Highly Recommend. Update: First service experience. Good drop off and loaner car. Took longer than initially anticipated, though kept up to date on progress

Sales process was relatively decent but their automated service process is not. It extremely challenging to speak to a human if you have a problem.

Dennis was excellent showing all of the operations of the vehicle and was respectful of my time. The whole process was stress free and I would recommend Bellevue Porsche to anyone looking for a vehicle. I love my car!!

Rob the salesman was great! Vehicle was delivered in perfect condition. I would buy another car here in a heartbeat!

I bought a car here from out of state and had it shipped to me in LA. Worst car buying experience I've ever had. The car was delivered and I received no paperwork on the purchase. After several follow ups and asking to speak to the GM, I finally received my purchase paperwork. After a few weeks, I still haven't received the necessary paperwork to register and insure the car. It's sitting undriven because the car didn't not come with dealer plates, which I've never experienced in purchasing any car, let alone an expensive Porsche. For the costs of the car, I expected a much higher customer service buying experience, but unfortunately received the worst. Would never consider buying a car from this dealership again.

Horrible experiences multiple times! Last time I had a major job done to my car( breaks and tires) that cost over $3k. They didn?t have a loaner car so they put me in this cheap rental that I almost lost control on the freeway . It also took them way longer than estimated time. No compensations . This time I booked online for an oil changed. No loaner either, they offered a shuttle ride . Everything was confirmed online via email. When I arrived, my name was not even on the appointment book. The service advisor, Anastasia Morozov was horrible! No smile, told me I need intermediate service that would cost $2,999.. I said no thanks and would just like an oil changed. Her facial expressions were terrible! She then told me there?s no shuttle service for just an oil change. I paid $562 and had to wait 3 hours in a chair. I was promised online a shuttle service when I made the appointment. Take your business elsewhere, where people respect their customers! Don?t waste your time or money here. It?s a ripped off!

It was not possible to make the 1 yr service appointment online or by phone due terribly long wait times so I drove into the dealership to schedule the appointment

Car was ready as promised on time. Great customer service in the service department.

Anastasia is very professional. She fixed a rattling sound that had been going for months. She's always fast to respond and very friendly. I highly recommend Bellevue Porsche.

I like the communication and quality of work at Bellevue. Great people, service, environment, and location.

Our acquaintance with the Porsche Bellevue salon went perfectly! We were satisfied with Anastasia's professionalism, care, and support. Despite the great distance, we only decided to service our car in this amazing place.

Amazing experience!!!

Fast, pleasant, set up ride for me, full point inspection even though I just had a key made.

Excellent customer service support. They accommodated my reservation with the time and date that worked with my busy schedule.

We had a great experience with our car purchase! Ron was our sales rep and Jared was our finance guy. Both exceeded our expectations and gave outstanding customer service.

Great service by Kiril and team plus bonus Cup car sharing by Dennis in the showroom. Porsche #thereisnosubstitute

We had a great experience with our car purchase! Ron was our sales rep and Jared was our finance guy. Both exceeded our expectations and gave outstanding customer service.

Compared to previous car purchases, it was much more pleasant and was a faster process. Their finance magager, Hanna, is the best! She is knowedgable, and made it all so easy. We were treated very well, and I would definitely recommend this dealership.

Great this great people 🙂

Beware of the Service department here. Customer Service is not in their dictionary. There are no appointments available for even a 3 day old brand new car bought from THEIR dealership. They finally get you an appointment only to not fix the issue and return the car after keeping it for a week. Then, when you ask for another appointment to fix the same issue, they do not have any appointments for 3 weeks. (Heck: This is a critical issue on the vehicle). When you arrive at the service dealership on the day of the appointment, the service advisor - Lee tells you "Oh we do not have a loaner for you anymore as your appointment was at 8:30 and you arrived late". How do you expect to get me to work?? It seems like they have no interest in fixing a vehicle with less than 1000 miles leave alone customer service. Please do not expect any kind of service from this dealership. Take your business elsewhere.

I had a great and easy experience. This was my first time trading my car in and purchasing a car, all at once. I worked with Greg & he was very helpful! Greg was very prompt when working out all of the details. He made me super confident in my purchase. The next time I get a car, we will be shopping here again. Also, 10/10 would recommend!!!

Amazing experience, from test drive to car delivery from Kevin and Hana was great in the final close as well! Awesome time here and would recommend anyone in the PNW area to stop by for a test drive!

CoLlier first and then Matt were my sales representative, knowledgeable and helpful every time. First of all owning a Porsche is a huge blessing, they are such an incredible piece of engineering and art and great fun to drive. I’ve been a classic Porsche owner for a while and I was initially a bit skeptical approaching a new Macan for my wife. She loved the car for its esthetic and versatility and, after a test drive, I also felt in love with it and how it feels a 100% Porsche even if it is a SUV! Customer service? Matt was attentive and responded to every email/text message immediately and I mean instantly. He kept us up to date continuously with the arrival of the car and the time frame. The Bellevue show room is tops. You won’t be disappointed!! It was just a wonderful experience all the way around.

I was in the market for a niche car and they had one with low mileage and in good condition in stock. Since I knew exactly what I wanted going in I really didn't deal with sales who I'm sure are great. Unfortunately, my only experience with Porsche Bellevue (PB) was with the finance manager, who provided an absolutely unacceptable level of service. While there in person our dealings went smoothly, but once we got the car home over 3 hours away the troubles began. After our second and last trip permit was nearing expiration, I reached out to PB and after a week of calling and emailing multiple people in multiple departments, it took looking up and CC'ing a dealer principal to get a response from our contact. While I am thankful that the dealer principal took care of the issue swiftly, it shouldn't require that kind of leg work just to get a response over email. Fast forward a couple years, it was time for me to cancel my GAP insurance early. Unfortunately, I had the displeasure of dealing with the finance manager again. While I did not have to involve a dealer principal the second time, the finance managers customer service had only improved marginally and it took a week, yet again, just to confirm receipt of cancellation documents. I am a young professional who's income has doubled since my visit here, and I have purchased three vehicles since, including from dealerships. Unfortunately, I will never do business again with PB while the finance department is in its current state, and I would advise others to make sure their visit avoids that department entirely.

Nice dealership overall.

Scheduled routine oil and filter change; plus multi-point inspection. Nicole (service advisor) greeted me in a friendly and professional manner. I went over what I wanted done and was provided an estimate. Car was taken into shop almost immediately. Received car back clean and within a reasonable time period. During wait, coffee, espresso, and cold drinks were available in lounge; as well as a variety of decent car magazines. Have had a good service experience every time I have been to Porsche of Bellevue the last 2 years or so. It is kind of a long haul to get there, but worth the effort for the caliber of service I have received thus far. Thanks guys!

I recently bought a 2015 Porsche Macan, After a month I had a check engine light. I took my car to the Porsche Bellevue service to get it fixed, I've been told it was just a recall there is no issue with the car. Literally after 2 days of receiving the car I got that check engine light again, I've tried reaching out to my service advisor many times, but he's not answering the phone or the text. The reason I bought a Porsche just because I needed that extra power, but now I have no turbo, and I'm slower than a freaking Toyota Corolla, worst experience ever.

Denis and the entire Porsche Bellevue team were amazing.. You feel like a part of the family.

Great communication and fast service. I deal with different dealerships every day and it is a relief to see there are still some that know how to take care of their customers. Thank you!

Many thanks to Nicole my service advisor!! She is very knowledgeable and professional, made everything very easy!

As always, our experience was amazing! Thankfully, working with Matt from Sales, Andrew from parts, Daria, the Porsche pro, Jared and Hana from Finance, and Adam and Lee from Service has been nothing short of amazing! They’ve been very helpful with answering all our questions and guided us through the process from start to finish. Definitely recommend any time, every time!

As always, our experience was amazing! Thankfully, working with Matt from Sales, Andrew from parts, Daria, the Porsche pro, Jared and Hana from Finance, and Adam and Lee from Service has been nothing short of amazing! They’ve been very helpful with answering all our questions and guided us through the process from start to finish. Definitely recommend any time, every time!

As always, our experience was amazing! Thankfully, working with Matt from Sales, Andrew from parts, Daria, the Porsche pro, Jared and Hana from Finance, and Adam and Lee from Service has been nothing short of amazing! They’ve been very helpful with answering all our questions and guided us through the process from start to finish. Definitely recommend any time, every time!

Very impressed with the service department. Professional, personable will definitely have all my service needs done here.

Porsche of Bellevue is top notch! From the professional and friendly sales process to the ease and personal attention of their service department, it is always a pleasure to work with them.

The customer service is stellar. Second to none. But those labor prices. Ok, it’s a Porsche!!

Adam Sasnett is an awesome Service Manager. Honest, Friendly, sensible communicator. .... even give Porsche bellevue's labor challenges and supply chain constraints.

Great personal service and professionalism . Thank you Adam Sasnet .

When I purchased my Macan, I was told by the sales rep that the second key was lost, but they would take the responsibility of replacing it without cost. After waiting three months and after multiple inquiries about it status, I was told that the key replacement had arrived and I need to setup a service time because installation required about 2 hours of time. I made my car available on the requested time only to receive a call a couple hours later that they had ordered the wrong part and that there was no estimate as to when the correct part would be available.

Absolute horrible service at this dealership. Horrible communication from my advisor. They'll keep your car for weeks without any updates. No one answers the phone to make appointments, they'll send you to some virtual assist or push you to the website where you cannot request a loaner. When you do ask for a loaner, it's months out. Porsche Cars North America really needs to fix this dealer. The new service manager is actually nice but I shouldn't have to always call the manager for help

did work that was unecessary

Bought my first car here, and had a tire replaced here for my first service appointment for the new car. Shopped around to make sure was not getting ripped off, and found the tire replacement cost to be reasonable. Good experience. So, I trusted Porsche Bellevue. However this changed after getting my oil changed. The total cost came out to be $530 for a Porsche Macan, around $110 for the oil. Ok so I asked what type of oil are you putting in, it clearly is the best. Nope, Mobil 1 full synthetic 0w20 can buy it on Amazon for under $30, get the oil filter for $10. So, I got up charged x3 on that. Asked about why it was so expensive? They said they could not compete with online whole-sellers. This response was odd because I could walk into Jiffy Lube or any local store and get the oil for around $30, furthermore if they are buying in bulk that comes with pricing power and typically can get a discount on the retail price. It's at least less than the retail price. Then I asked about the labor which constituted the other charge, around $330. (operation took around 1.3hrs so it's $220 per hour, more than a bougie software engineer makes working in dubai). Think about it there are 2080 hours in a year, and $220 per a hour equate to a salary of 460k.... To be fair, I'm not taking into account overhead, and they could have used two people but its still exorbitant. They mentioned that since they are in Bellevue things are more expensive and since they are authorized Porsche they do it better, make sure everything is done right. Then the attendant gave an example saying Porsche in Tacoma would be cheaper then Bellevue because of cost of living. Ok, I checked that out. Called Aker's Porsche which is in Seattle, same cost of living they quoted me $299 for the same service, these guys have worked on Porsches' for 50 years so definitely authorized. So this excuse had no legs. I also mentioned that I could get a oil change at Jiffy Lube for $150-$175. Their next excuse was that Jiffy Lube artificially depresses the price to drive in more customers. Everything they said did not make a lick of sense. The reason I was paying $230 more than Aker's Porsche for the same service, or x3 more than a similar service at Jiffy Lube did not make sense. My conclusion is that I was paying for the marbles on the floor. I will still use Porsche Bellevue because sometimes their pricing is sane, but I will unfortunately have to waste energy shopping around because I can't trust their rationale for why they do things (see the above contradictions) nor their pricing, almost usury. Sometimes they charge what they charge because they know their clientele generally doesn't care, and that's just wrong. Pricing should always be competitive. The service manager actually said they were not trying to be competitive with pricing when I spoke with him. That literally means charging almost 100% more than equivalent services from somewhere else (Aker Porche), or 350% more than a place like Jiffy Lube. When I told my family I just paid $530 for an oil change they started laughing. I mean it is funny in a ridiculous sort of way. The lyft driver as well. The whole situation was interesting. The attendants polite.

I enjoyed the annual check up services and loaner car arrangement for me However, they cannot provide the car wash due to short staffs situation. ;-(

This was my first major repair to my car; however- Porsche of Bellevue made it a very positive and straightforward experience. The Service Department was great! Especially Kirill!

Porsche Bellevue did a good job of installing a new windshield and recalibrating the technology. The service was a two day job but took only a little over a day and happy to get the car back early and clean. Service department has always been helpful and efficient. Thanks

I had warrantee service completed at Porsche Bellevue. Lee Van was professional, courteous, knowledge and kept me up to date on progress.

Porsche Bellevue did a good job of installing a new windshield and recalibrating the technology. The service was a two day job but took only a little over a day and happy to get the car back early and clean. Service department has always been helpful and efficient. Thanks

Excellent staff and fantastic dealership to all your car buying needs! Cannot beat the experience!

Excellent staff and fantastic dealership to all your car buying needs! Cannot beat the experience!

Truly one of the best car buying experiences we've ever had. treated like a Porsche buyer for a pre-owned Toyota. cannot say enough about the customer service and the entire process. Complete transparency and communication from everyone. I highly recommend this dealership!

We took our Macan into service for what we considered warranty repair. The service rep. disagreed and said it was not a warranty repair, but encouraged us to talk with service management. We did and they agreed with us and our car is now scheduled for warranty repair. Thank you!

Riley is awesome. Well informed professional knows the product line and helped us design what we wanted to order from Porsche

Bellevue Porsche?s business practices are shameful. Find a good independent mechanic and save money.

Very responsive and professional. Took care of my needs immediately and got the vehicle back as soon as possible.

Crooks. They convinced my wife she needed an alignment for an unrelated issue. She didn’t know better. Shame on them. Find an independent mechanic or risk being fleeced.

First class service. Lee was great at explaining the services being completed and was very patient with my questions. The loaner was a new Macan and we felt very comfortable with the loaner while our car was being worked on. Porsche Bellevue has a cozy waiting room and an extensive beverage and snack bar to keep you satisfied while waiting for your car. I can't wait to bring my car back next year. The PB team warmly greets you as you pull up to the service department. Top notch all around.

I sold my BMW to this Porsche Bellevue dealership, and Cameron made my whole experience a very pleasant one. He took the time to explain in detail how his offer was calculated. Cameron earned my trust.

I really enjoyed my time at Bellevue Porsche. The team of professionals here are very knowledgeable and helpful when it comes to learning more about each vehicle. I would highly recommend Matt H and rest of the team to anyone looking for smooth service.

Although there has been quite a bit of turnover in the service contacts, we have had a good experience with both the service reps, the process, and the service work. Sales experiences have been inconsistent, but the service department has come thru for us since 2014!

Lee Van was great to work with and did an excellent job following up with the 3rd party warranty company. Very courteous and professional. Highly recommend them.

Was overall a good experience. The only negative was the check engine light was still on when I came to pick up the vehicle after the service had been completed. The Customer Service rep. had to take it back to the service area to ascertain the cause and fix it. This was concerning to me - because shouldn't someone have verified that the service on my vehicle was completed correctly and that all was well before releasing it as ready for pickup? How could a vehicle be released with its check engine light still showing - indicating there is some issue? It made me wonder on the quality control and due diligence process at the service station. Customer service rep. was gracious and attentive. I believe the cause of the check engine light being on was because of a loose oil cap/something minor and was handled promptly.

As usual at Porsche Bellevue the service was top notch. I was checked in quickly. Nicole, my service advisor laid out a thoughtful plan for the evaluation of my Cayman which is 15 years old but with low miles. The front brakes were marginal but they didn’t have them in stock so we teed up a follow up visit. There were no surprises on the bill. All in all, the Cayman has been trouble free as has been the service.

I was very happy with my experience at Porsche Bellevue. Greg McKenna (sales rep) and Jennifer Kim (finance manager) were both extremely friendly and professional and made the entire buying process easy. I appreciated the no pressure approach and will definitely be purchasing my next car here.

Very helpful and e tremendously knowledgeable.

Riley was a wonderful salesman! He took great care of us!

Great service, and on time.

Good and professional service. Truck price was not negotiable but fairly priced. Kevin and Jared were great to work with.

Courteous and professional service with complimentary beverages, TV and reading material provided

Melody from customer service was so rude. Before I could finish my sentience, she rudely cut the call and transferred me to somewhere else that no one picked up.

Excellent service for warranty repair. Anastasia was efficient and communicated very well to get parts prior to scheduled appointment. Great to have loaner.

I bring 5 cars here each year. My knowledge base is insufficient to determine if my cars are ?overserviced? but they seem healthy, promoting relatively worry free ownership. There are probably cheaper approaches.

Car was done when requested and service completed. Nicole kept me posted on findings throughout the day.

AWESOME service. Everyone was friendly. The work was done quickly. Lastly Nicole was GR8!!

Couldn’t have been better. Nicole was great. Thank you!

All the service team was friendly and helped make the process efficient no matter who was available. The only complaint was the wait on line to get help when I was scheduling my service appointment initially. I had scheduled with the online app but I had a question about my service which took an hour for someone to answer. Once you get in for service the communication was great and I like the texting accessibility for updates. Also love the car cleaning!

Visited the Porsche service center for routine maintenance. I was attended to by professional staff and an excellent facility. Comfortable waiting area with many snacks and beverages. Was kept up to date on vehicle status via text message. Overall, an excellent experience.

My car has a weird issue which needs me to come back to dealership for several times. Adam Sasnett is very patient and helpful in getting the issue resolved. I am very happy for the service and definitely would recommend others for services at Porsche Bellevue.

After resolving schedule challenges and parts availability issues, service was completed to my satisfaction.

Extremely knowledgeable and professional staff. Ronald Rae was excellent along with general manager Matt and the finance manager Jared. I had a great experience purchasing my Porsche. Ron exceeded my expectations with his service, no sales hype. Everything was done to meet my needs also Service advisor Lee Van was very nice taking care of some minor issues.

Somehow Porsche Bellevue manages to miss the opportunity to deliver good service. They keep doing this and it is frustrating. For example, I had a minor tire issue, a normal tire shop would have fixed it, but their policy is to replace the tire --I understand and agree with that. They called me and wanted my permission to replace both rear tires (the other rear tire was recently replaced at the same location and had less than 300 miles on it). I understand and I used to replace all 4 or both front or both rear at the same time, but no way would I replace a tire with 300 mile (not aged at all) with another new one. I asked their reason for replacing both and had them check the condition and let me know, they checked and told me the other tire is good. When I picked the car later that day, they told me they washed the car, the tire pressure was set to 33 for front and 36 for the rear. Actually the new tire had 38, and the car was not washed - no big deal -- About PSI 38, they told me I have to drive a few miles so the computer will adjust the correct PSI reading. Just to prove that they are wrong I left the new rear tire to 38, drove a few miles, drove all the way back to downtown Seattle from Bellevue, parked the car in my garage, next day I checked the pressure and it was still 38 on the newly installed tire -- nothing to do with the computer! I sent them a picture of the tire pressure, but at this time, they don't know what happened. Each service I did at this location, they managed to miss something. I do not want them to be perfect or 100% -- I usually lower my exceptions and am happy with 85%! but hate when they blame you or the computer and you have to prove to them it's not you or the computer -- it's their service!

Took my car for a 40,000 m service. They completed all the required services on time as they promised, and the car was returned very clean. Also, they provided me with a loaner car, the same model as mine, The service advisor was very cooperative and willing to listen to all my questions.

Kirill Volkov, my service advisor at Porsche Bellevue, gives me unparalleled service! He is courteous, very knowledgeable, and goes above & beyond EVERY time I have had my car serviced. He is a pleasure to work with.

You will be disappointed if you hope their after-sale service is as good as Porsche car's quality.

Bringing my car in for servicing was very easy and stress free. Everything was handled efficiently.

I’ll start this off by saying I love car shopping, but I hate buying cars. The experience here definitely swayed my opinion. Rob W was excellent, great communication and easy to talk to. The finance manager David was also great. No pressure, processed the transaction quickly and efficiently. Will definitely be going back to Rob and Porsche of Bellevue the next time I am in need of a vehicle!

Staff is very good, and they are very responsive. Totally satisfied.

Very Professional and polite. Adam Sasnett is a great person. he makes the process go smoothly.

Had a fantastic experience working with Ronald buying our first Porsche! I was in the market for a new car for my wife, and we are very glad we went with Porsche Bellevue. Ron was very knowledgeable, attentive and exceeded all our expectations. Wife is very happy with her Cayenne, and I am sure I will be back when I am back in the market for another car. It was hands down the best buying experience of my life!

Great customer service with the salesperson(Mr. Nava) and the financial coordinator(Hana Kim). Great experience with updates and the delivery.

The entire Service team at Bellevue Porsche has always been awesome but my recent Service Advisor, Kirill, went above and beyond! From arranging a loaner car and constant communication to happily making changes to accommodate my crazy schedule, Kirill made my appointment for me effortless. My experience with the Service department at Bellevue Porsche was top notch and much, if not all of that, can be attributed to Kirill. Thank you!

Riley in sales is a star. He dealt with all my hype and excited emails with class, and I ended up in my dream car in April! Lee in service has also been great, super respectful and clear.

I went on a test drive and mentioned I was interested in ordering the Taycan. Salesman Tony took my info and one day randomly texted if I was interested in one they had available. It has ended up being my favorite car ever! The stars just seemed to align and I was able to drive out of there later that day with my new Taycan and didn’t have to wait the 18 months that they’ve been on back order. I even had to attend an event between the time I shook on it and the time I picked it up. They handled everything and I didn’t have to be there. This is a happy review of my salesman, Tony, and a definite high five to the dealership. (I feel institutions have to meet a higher standard as they tend to transcend generations and are therefore expected to have finely-tuned practices.) He’s great and is always there to help. He remembers my requests thoroughly. The dealership in general seems a bit busy, but as honest as I’ve seen dealerships get and I trust them to do all my service work. A very honest and nice thing is it’s an AutoNation dealership so they charged me MSRP at a time where even Kia is charging 30% over MSRP. I’ve no reason not to go back for future purchases. It’s Porsche after all.

The bumper wads damaged prior to my purchase. The Macan was send to a three party for repair. Overall the vendor did a fine job in a reasonable amount to time.

Can anyone at this place answer their phone call? Not even a receptionist. Phone call goes around circle for about 20 minutes.

My Service Advisor Adam was great! He was friendly and kept me posted on the progress of the work. It was the first time I had worked with him and he made me feel like I had known him a long time.

Ronald Rae was such a great man to work with as well as his whole team at Porsche of Bellevue. It gives me all of the good feels like I have had before at an Auto Nation dealership. Everyone was kind, and helpful. I highly recommend Porsche of Bellevue for any kind of purchase for vehicles (SUV's or cars). Their pricing is affordable on many cars that you wouldn't think is possible. Thank you again for the wonderful experience! You have me in the future as a 3rd time customer and beyond.

Just a quick maintenance issue. Took me in early. Finished before I was even scheduled to be there.

My service at Autonation Bellevue Porsche was mostly good. My car (2001 Boxster S) had a coolant leak. They diagnosed it as a deteriorating overflow tank. I sort of had a feeling that could’ve been the outcome so I did a preliminary check on OEM prices ($250-$350) on this tank. The price by autonation was $529. I eventually got a $100 discount. At the end of the day, they did replace my coolant overflow tank in a respectable amount of time. However I will do more service price shopping in the future.

Ron was super helpful, professional and personable! This was my first car buying experience and he made it so easy. No back and fourth on price, I feel like I got a really sweet deal and we are in love with our MB 🙂

Keven was absolutely fantastic!! We ordered the car we wanted and it was delivered red bow and all!!! I will always buy from Kevin and this car dealership! Best buying experience of my life!!!!!!!!!!

Kevin was absolutely fantastic!! We ordered the car we wanted and it was delivered red bow and all!!! I will always buy from Kevin and this car dealership! Best buying experience of my life!!!!!!!!!!

Riley (sales rep) and Hana (in finance) are great people. Riley was very flexible, patient, and sincere throughout my pretty lengthy process of finalizing a vehicle. I went from deposit on a Taycan Cross Turismo to a Macan GTS, and he was super cool throughout everything. I had a particular situation and he helped work through all of that pretty gracefully with me. Hana was the first finance person I met in car sales that was honest, direct, and also educational, sweet, and kind.

Super friendly service!!

At the annual service - they realized my transfer case needed to be replaced - and I also needed new tires and front brakes. Took awhile -- 5 days -- but it was nice to have the Macan 2022 for a few days.

Great service from start of order to driving out of dealership! This Porshe Bellevue Team are a top dealership because of their people and being customer centric. Would highly recommend!

Service experience was great. However routine service is expensive

This is a no price haggle used car dealership that happens to sale new Porsches as well. They tried to downgrade my trade by $1000 because my MB needed the “B” service. B service is about $305 as quoted to me by my local mechanic that I usually take my cars to. After mentioning this, they cut the trade from a $1000 to $500. In addition they took off for some minor scratches to a door and tire rims, but ironically they did not give me any booster for brand new tires. Shouldn’t be surprised, right? Just be aware that they, from whatever trade value you got off of Kelly Blue Book or Edmunds, the dealer will always find ways to devalue your trade as much as possible. The salesperson, Ron, was helpful and friendly. Seek him out for your new and used purchases. Tell him I sent you. ;-) The finance person tried to sale the various extended warranties. It was obvious he is commissioned on it. The doc fee was $200 instead of the usual $150. I didn’t haggle over this but in hindsight, I should have. Overall, good experience. Just a typical three hour car sales experience. Far too long as usual. Good luck in your next car shopping!

We took our vehicle in to replace two specific parts. Those parts were communicated well ahead of time. It took over 2 weeks for the team to fix the issue and order the correct parts. Overall, it was a very frustrating experience. However, Jordan Franklin, the Assistant Manager of the Service Division recognized the delays and the missteps, and was incredibly professional. I would give Jordan a 5 star review and the rest of the experience a 1 start review. If you can have your vehicle managed by Jordan, you are in good hands.

Thank you for the perfect service when we bought the new Porsche Cayenne. The salesperson was very kind, and professional. The service is excellent. Thank you very much again.

Used the online form to schedule my car for a Brake Service. Didn't pay attention to the date and brought the car in a week early. Oops! Lee(employee) was still trying to help, checked parts and got my car in that day for the work. Very low pressure and honest. Even a "shuttle" to and from the service station while they worked on my car. Best experience I've ever had while taking a car in for repair/maintenance.

Stephen was amazing. Our best car buying experience ever.

I had a change to work with Matt Hobden to purchase a certified pre-owned vehicle. He helped me go through the process flawlessly. Car buying experience could be streessful, but it was very smooth with him. He checked every single details for me as well. I would definitely recommend him (+ his manager).

very good all around, will continue to return and have recommended to friends.

Savanah is the best! She found me my dream car and made the process so quick and easy. By far the best car buying experience I?ve had:)

The team was polite and courteous.

Great cars, great customer service, insanely high prices for regular/scheduled service (over $900 for a new battery for a 2016 Macan S?!)

Easy process to take an appointment. Taking care of me and my care. Keep me inform about the progress. Car washed ans the price meet the initial estimate.

Service was top tier and represented the Porsche brand well.

As you all know, it's very hard to buy a car (new or used) since the pandemic. Kevin Shi of Bellevue Porsche was outstanding throughout the entire process: very personalized and attentive customer service with in-depth experience of everything related to Porsche. He has been there for 10 years so he knows everything about anything. The Finance Director is named Hana Kim, and she was also outstanding! She has been there over 8 years and it's just good to work with experienced people with awesome customer service. Porsche offers incredible pre-paid maintenance and extended warranty programs that saves you big money and gives you piece of mind. Sometimes you hear AutoNation dealerships get criticized unfairly because they are so big nationwide, but speaking for Bellevue Porsche and Bellevue Mercedes the customer service and support is amazing!!

I was looking for a retrofit service that many Porsche dealerships told me was not possible, contrary to Dr. Google. However, once I engaged with service adviser Lee Van, everything was gravy. He made the service happen painlessly and took care of me throughout the process. Much appreciation to him and the service team at Porsche Bellevue!

Working with the service advisor, Nicole, was effortless and the needed information forthcoming.

Had my scheduled service on my Panamera at Bellevue. Scheduling and the check in process was seamless. Great communication from Alex through the process and even a video walk through of my car with the tech! Seeing exactly what is going on is important. They did not push anything on me and my car was ready same day with a wash and vacuum. The gentleman that grabbed my car was super friendly as well.

I was taken at appointed time and everything was handled professionally. I was given a loaner car which made leaving my car for 5 days doable. My car was ready at the appointed time as well.

1st class treatment from the moment you walk in the door. Informed, good listeners and a very smooth closing 👍 I would highly recommend Porsche Bellevue to anyone

Everything was first rate from the service advisor Adam to the shuttle driver Doug. A very impressive experience from first to last.

Very responsive team of service professionals.

Very professional and experienced staffs.

Porsche Bellevue is the best car dealership. It's the best car buying experience I've ever had, truly! Every person at Porsche Bellevue must be trained to provide excellent customer services as both my husband and I were well treated from the first time we went in to look at a Cayenne to when the car was delivered and picked up. The Buying Process would have earned all 5 stars as well but the first sales associate we went through was not quite prompt for our scheduled appointment. We had to wait 15 or 20 minutes while he was on the phone with another customer. Regardless, our experience at Porsche Bellevue was still the best we've had ever.

Good service. My car had an issue and they found a few more things that also could use attention. They want the car to be repaired correctly, not just a quick fix. I always feel confident when I bring my 911 in to be worked on at Bellevue Porsche.

Nicole Pascua is my service advisor and is simply fantastic; thorough, knowledgeable and super responsive.

Even though it was in for just oil and minor maint, the professionalism displayed by Lee and the quality of service was outstanding!

Porsche Bellvue continues to have excellent customer service. Service repairs valet went over and above his job of greeting and made sure the parts department was available to secure windshield when only 3 were in stock, even before I met with Service Technician. I was able to schedule the repair to meet my schedule and receive a loaner for the estimated 3 day repair. Repairs plus regularly scheduled maintenance service, interior cleaning and exterior wash all completed in two day! Only process improvement I might suggest is that Porsche work directly with insurance Companies for coverage of glass replacement charges...now that would be over the top customer service.

Very professional service.

Lee Van and the team at Porsche Bellevue are great! Lee took the time to explain the service needed and the follow up during the process was timely. The service was done earlier than expected too. Thank you Lee and team!

Had the regular service done for my Porsche Cayenne GTS. They did an Awesome Job. Overall Wonderful. Recently custom ordered our Macan GTS from them and it’s been 4 months, they are slow in updating the status- I had to call them a few times for an update, shipping details etc. Otherwise, service wise I have not experienced any issues.I would definitely recommend.

Nice services and reasonable price. If the scheduling can be easier, it will be perfect.

Nice services and reasonable price

Very clean facility and my SA Lee did an awesome job of updating me on what's being accomplish on my car.

Porsche Bellevue provided great service! Kirill was wonderful in helping me get my car serviced. The team at Porsche Bellevue is tops in customer service

Thank you Anastasia for taking great care of us! You kept me updated on what was going on. Made sure we were good and took care of us all the way through. You're the best!

The quality of the service techs is GREAT! The only reason I didn't give 5 stars was because I was there without a pre-scheduled appointment due to a " service emergency" situation that rendered my car un-drivable. They did their best to fit me in and I eventually got my car into the service techs fr diagnosis and repair. I was back on the road in 5 days. Extra bonus that the part I needed was in stock so all in all it could have been much longer. I really appreciate the effort they made to help me!

Excellent service and price

Great folks, highly recommend! Worked with Anastasia and Greg

This dealership completely lacks proffesionalism and communication skills. They serviced my Macan for a known issue, told me it would be free of charge only to find out later that it would not be. Their mechanics then broke the rear differential (a part that did not need serviced) and asked me to pay 8000 to fix their mistake. Later on their general manager wanted to "make things right" after some conversation he disagreed with me being upset over the way that this was all handled. I then proceeded to explain to him that I am not the only person in the porsche community that have had issues with their service department, he said that he would not listen to me saying that their service department has issues (the truth) and proceeded to hang up the phone instead of talking like adults. Their attitude towards their customers are very poor and un welcoming unless you are buying a car from them.

We purchased a protective coat for our new Macan S. I also requested all weather floor mats and cargo mats. None of them were done when we picked up the vehicle 1 week after. I was patient with them. We agreed that it would be done locally near our home since we lived more than 200 miles away and found it too inconvenient to return for that service. Porsche said that the mats would also be shipped to our home and that we would be reimbursed for the expense for the protective coat. 3 weeks later and after reminding Porsche a few times of our floor mats, I decided to call the Parts Department myself. Apparently they had no information. Dean, the person who I spoke to was great. He made sure that they would be shipped out the same day we spoke. I am also still waiting for the check to reimburse us for the cost. It has been 2 weeks. Porsche people in Bellevue are wonderful people and very friendly. Hana Kim was the best. She was responsible for finance. She was very honest and only recommended that extra services we truly needed and did not try to "sell" us. This is the second car we have purchased from them in 2 years. We were very happy with our first experience. I dislike giving poor reviews. I gave them a few weeks to try to help me increase my ratings but they did not deliver.

A great experience all the way , much appreciated

Everything was done and on time as promised

Great service by Adam and his team! My first trip to Porsche Bellevue and was very impressed. Looking forward to future services.

The outcome of my service appointment was satisfactory. Repair/Service appear to have been thorough and in the brief time since my appointment, I have found no issues. The dealer personnel were helpful, especially the service representative, Nicole. However, it took four days to complete my service, when I would have expected it to take at most a day or two. And most importantly, the pricing was nearly outrageous.

My latest service experience at Porsche Bellevue was first rate. I was greeted promptly, my loaner car was ready and waiting, and service was completed faster than expected. My advisor even helped me to swap the car seat between my car and the loaner!

The actual service and repairs were completed flawlessly! They actually did something that was scheduled for July. Unfortunately, delivery to me was delayed a day because of staffing issues. As with many firms, qualified techs are in short supply. I recommend that workload scheduling should be reduced to reflect actual capacity.

After the first appointment was cancelled same day, I brought the car in again for two recall fixes. They only did one of them which I wouldn’t have known if I didn’t comb over the service record. Previous service done poorly at this dealership caused other issues and service providers do not do follow-up communication or actions as promised. Overall, didn’t get what I came for and felt belittled and ignored when I voiced questions or concerns.

Quick estimate of cost, free loaner car service during maintenance service, and detailed videos provided to show the status of my vehicle are my favorite parts to choose to maintain my car with Porsche Bellevue. Advisors are patient, follow up and take actions very quickly. Overall I will visit Porsche bellevue to buy and maintain my future cars.

Brought my Porsche Macan S in for warranty service and was taken care of promptly and very professionally. New transfer case installed at no charge. Thank You Porsche of Bellevue! Turnaround time was 3-4 days.

I recently purchased a pre-owned 2017 Boxster S and took it to Porsche of Bellevue for an inspection. Adam S. in service was great. He was courteous, knowledgeable and honest and not pushy in providing his recommendations. I would also recommend Riley V. in sales. Due to the supply chain issues and lack of inventory, they didn't have the car I was looking for but Riley was also knowledgeable , courteous, patiently and attentively listened to my questions and gave honest answers in trying to assist me. I would highly recommend both of these gentlemen and Porsche of Bellevue.

Adam from Porsche of Bellevue is very personable and knowledgeable in his field. The service he exudes is as imagined coming from Porsche. If you have the opportunity to team up with Adam, you will not be disappointed!

This 5 star review is specifically for Riley. I have been working with Riley to find the right Porsche( my first). He is knowledgeable, courteous and patient and considers my feedback in making recommendations. If you are looking for an excellent purchase experience, I highly recommend him. I just had a 5 star experience in service with Adam S. He was also knowledgeable, courteous thorough and honest in his recommendations. They have earned another service customer. Thank you Porsche of Bellevue!

Good service advisor Anastasia connected with me in front of the service day for several times. And do all the 20K miles maintenance and factory recall in one day. Multi-Point Inspection report listed with all the detail . One day loaner Macan SUV loaner car provided . Efficient works!

Porsche Bellevue has been serving our Porsche Cayenne for three years. They have kept the car running as new. Highly recommend their dealership.

My service appointment at Porsche Bellevue was 5 star. Right from requesting for a service to take care of a recall item, the whole scheduling to keeping me posted throughout the service time was exceptional. My Service Advisor updated me frequently via messages and also posted a video of the full car walk-thru when work was being done. They proactively identified an issue and addressed it by ordering parts and ensuring I was OK to leave the car an extra day. Though I did not purchase my car from Porsche Bellevue, they are my preferred service partner. They even offered Lyft credits when I declined a loaner car.

Great experience working with sales and finance of Porsche Bellevue! I highly recommend them! Thank you!

Concisely, it is smooth in, thorough service, and smooth out. Continue with great driving.

We had a great experience buying a used 2020 Tesla. We worked with Ron in sales and the finance person was amazing! I would recommend this dealership to anyone who finds a car available at the dealership.

Very friendly, fast and efficient! The Porsche Bellevue Team took Care of everything and made it very smooth for me! Thank you:)

First class all the way…..courteous, knowledgeable and accommodating!

I brought in my 2021 Tycan and though I was happy with the service it was disappointing to find out that there were two updates that weren?t able to be completed because he didn?t have the parts on hand. It?s kind of frustrating because it took me 30 days to get this appointment and there is no confirmation date on the parts. So this means I?ll have to reschedule an appointment and get some point get that service done. Although I was satisfied with a customer service and the specialist I worked with.

Earlier this year, my service advisor let me know that there was a fluid leak at the timing belt cover. The repair required removing the engine. (Ended up removing the front of the SUV instead.) I was not pleased. Even though the car was not covered by warranty, my service advisor went to his management to represent my case. The car was purchased Certified and had less than 13K miles since purchase. Total mileage under 39K. The advisor went to his leadership in spite of my attitude with him. I can be a cranky old man. In the end, the dealership covered the cost of the repair. This Porsche dealership in Bellevue has been first-rate to work with over the years and I could not be happier with the way they have stood behind their product. Thank you.

Bellevue Porsche goes out of its way to ensure that they have excellent customer service.

I initially called for service in April. I drove to the dealership and was told that I would need to leave my car, perhaps for an extended period, and that I would need a rental car; so, my appointment was made for May 16. My only disappointment was that I needed to drive in and back plus take 2 ferries to schedule my appointment. My service writer, Alexandra Morozov, was most gracious and answered my questions in detail. She explained that they would need to examine the problem (check engine light related to the EGR system) to see what needed fixing. Then she provided me with a loaner car. The next day she called to say they had located the problem and had ordered the part which was 4 days away. When I called again after 5 business days, she explained that the part had arrived late and would be installed the next day. It all came to pass as she said and I picked up my car the following day. It all went very smoothly.

Buying a car through Bellevue Porsche was easy, and dare I say, fun? Savanah was attentive, knowledgeable and helplful. We got great great value for our trade in and she explained beforehand the rest of the process so we knew what to expect. Jared in finance was expeditions and organized. There has also been outstanding follow up after the purchase to make sure that we are completely satisfied. Oh yeah, they also detailed the car and filled the tank before we got in drove away. Awesome experience!!

I received a notice from Porsche of America that I needed to bring in the car and get the air intakes upgraded. I called Bellevue Porsche, made an appointment for 6 weeks out and verified the parts were there. The car was brought in and 5 hours later I received a call that the parts were never in the states and they have no ETA on when the parts would be available. Porsche of America and the dealer need to get their communication straight. This is the second time in 3 years that I received a notice from Porsche of America to get service and when brought in the dealer did not know about the service or had the parts.

Buying a car through Bellevue Porsche was easy, and dare I say, fun? Savanah was attentive, knowledgeable and helplful. We got great great value for our trade in and she explained beforehand the rest of the process so we knew what to expect. Jared in finance was expeditions and organized. There has also been outstanding follow up after the purchase to make sure that we are completely satisfied. Oh yeah, they also detailed the car and filled the tank before we got in drove away. Awesome experience!!

TLDNR. 2 stars because they have loaners. repairs take a long time! I've taken my car here for 3 warranty repairs and it has taken multiple weeks. The last time it took 44 days to get the car back. This was an unplanned service appointment (cooling failure in the middle of the road) so they did not have a loaner available which is the one perk of bringing the car here for repairs. I was not able to get a loaner for 4 weeks. Another time i had an issue with fueling my vehicle, they recommended replacing the entire gas tank saying that the safety valves were stuck (a $7000 expense not covered by my warranty). I took it to an independent Porsche mechanic and they fished out an obstruction and charged me $300.

Porsche Bellevue has best staff, they explained everything in details and keep the customer informed on progress.

Porsche Bellevue has best staff, they explained everything in details and keep the customer informed on progress.

I bought a Benz and my sister drove me to pick it up in her c4s. She ended up trading in her car for a newer black one really fair price on both cars and good trade in value on her car, Savanna hooked us up

Riley was my sales rep! He was absolutely amazing in every way. First of all owning a Porsche is a huge blessing. From the moment I stepped foot on the lot Riley made it so fun, easy and the best car experience ever. I have never had that kind of superior service from beginning to end. Who wouldn’t want that special customer service?! He was attentive and responded to every email immediately and I mean instantly. He kept us up to date continuously with the arrival of the car and the time frame. Don’t go anywhere else. The Bellevue show room is tops and so is Riley, he is very informative on Porsche’s. You won’t be disappointed!! It was just a wonderful experience all the way around.

Fun visit, global shortage is difficult. 6 to 8 mo wait on new order.

Bellevue Porsche took my 718 Boxster that hadn?t been started for several years. I bought the car with a dead battery ( from a private party) and was not able to test drive it. Bellevue Porsche sent me a video when they started working on the car. They showed the old oil being drained. They only replaced the things necessary and came under their service estimate by $1400. They washed the car and turned it over to me in perfect running order!

Buying a Porsche has been an amazing experience with Hana, Jared, and Ron. Ron was super knowledgeable on our Cayenne Coupe and got us a really good spec car. We also love our Chalk color. Hana is the best financial manager hands down that we?ve worked work. She got us the best possible rate and was really transparent. Jared helped us out when Hana and Ron were out. We really love the team and can?t wait to get our next Porsche!!

Thank you Ron Rae for great service.

I also had a lower-than-I-would-have-preferred offer on my trade-in auto, but took care of this by selling it on F-book for a few thousand more. This dealership is in the home area of the Amazon and Facebook superclass, so as you might expect, they are not lacking for customers, and you might fear that attentiveness and service would suffer accordingly, but we found the staff here thorough and anxious to please. We came here because we had some bad reports on our local dealer (who has the same stock). We're loving our new ride--but then, I am a long-time Porsche enthusiast. If you find the sticker price on some of these autos shocking, you can always lease one, and PB has many customers who do that.

Always good but expensive if you dont have plan

Wonderful experience. Jordan was an excellent professional who made my experience delightful Thank you Jordan and Porsche of Bellevue

I had my annual service of my Targa 4S and it was the satisfactory experience that I have come to expect from Porsche Bellevue and my service representative Nicole Pascua.

I bought my Porsche Macan at the Porsche Tacoma location, but live in Seattle so took it to the Bellevue store for service. Easy check in and when they found nothing wrong (I had issues with the lights and locking on the car) the Service Representative Lee took time to show me what I was doing wrong, (though my assigned representative was busy) without embarrasing me. Quick drop of process. Free loaner. Great store!

Porsche Bellevue has consistently provided great service, polite and proactive communication, high quality work, willing to deal with all problems big and small, and helpful with alternative transportation. And, of course, all parts provided are quality Porsche OE components.

From getting on the waitlist, to configuring our 2022 Porsche 911 Carrera 4 GTS, to getting the allocation, to picking up our 911, Matt at Porsche Bellevue provided first class service all the way! Matt made sure that we got the 911 that we wanted. He is very knowledgeable about the Porsche ordering process and was able to guide us through every step. This is the third Porsche that we have ordered through him. When we are ready to order our fourth Porsche, we will call on Matt again! Porsche Bellevue is the best Porsche dealer that we have found in the Northwest. We travel 400 miles round trip for Porsche sales and service, even though we have a Porsche dealership 5 miles from our house. I highly recommend Porsche Bellevue for sales and service!

Purchased my first new car recently and could not have asked for a better experience. Was treated with respect and transparency. Right now a lot of dealerships are marking up prices, requesting deposits, etc. Autonation does not do that. They made a repeat buyer out of me.

Great experience all around. Made buying a used car relatively easy. Car was clean and in great shape. No pressure sales. Just honest and straightforward.

Great experience no negotiation skill needed. Would recommend people to buy it here.

Great Porsches!

edit: Since they responded, I'll say that prior to posting this, I had emailed it to a GM, who never responded. Prior to the sale, the experience was great. They were very friendly, extremely accommodating, and had what I hoped was the perfect car for me. 3 hours into ownership, however, the Check Engine light went off. After bringing it back to the dealer, they diagnosed and fixed a loose oil fill cap, but I was nervous enough to seek a 3rd party inspection. The 3rd party mechanic strongly advised me against keeping the vehicle, citing underside corrosion, which the Salesmen had misrepresented. They also found considerable scoring to the cylinder walls. I immediately returned the vehicle, which was a straightforward enough process. It took 3 weeks for a check to get back to my bank, and only did so after I inquired repeatedly. The salesmen made sure to follow up and inform me that they happily passed the car onto the next unsuspecting buyer. Not a place I would easily trust again.

Amazing customer service.

My service agent was Anastasia of Porsche Bellevue. She was thorough and up front about the services and costs. Expected to wait 3 hours and they were done in 2, enough time for a casual breakfast at the restaurant next door. My car runs great.

I was in the market for an EV. Riley at Porsche Bellevue was the reason I bought from them. Great service - great communication.

Would highly recommend Matt Hobden and the team at Porsche Bellevue. Great experience e with my first purchase at this dealership. Love the car and worth the wait.

Good experience other than a lower offer on my possible trade in. Professional but not pushy. Nice facility but have not used the service dept yet.

Amazing as always!

Fantastic sales person Savanna did a great job. Thanks

They did a good job. Go visit them for your service!!!!!!!!

I appreciated the professionalism and authenticity of everyone I interacted with. I was able to make an informed buying decision without feeling pressured. I could not be happier.

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Excellent service. The service team and staff are professional, friendly and thorough. Kiril, from the service team, assisted me and he was awesome to work with.

Eric was so wonderful answered all my questions and was patient, while I decided which vehicle I’d take! The entire staff was very professional and friendly made the paperwork happen quickly. Love my new car! Thanks again Eric!

Staff is on point!

Overall, I had a great time at Bellevue, know that they are one of the busiest Porsche dealers in the USA. I had previously serviced my vehicle here, and the specialists have always been helpful with the process. Shopping for a car here had always been a fun experience (living near here helps though, as there are always some fun cars showing up). Working with Kevin have been a pleasurable experience, and essentially no pressure throughout the process. He was very clear about the steps to move forward, and made the whole trade-in process smooth. He took care of my car when a small issue arose, and definitely would recommend folks to work with him (especially if you need someone who can speak Chinese)

Everyone was very helpful and really appreciated the excellent service. Highly recommend.

Everything went smooth with Anastasia as my service advisor. Vehicle was completed and ready on time. Thanks, Anastasia!

Very happy with my recent service visit to Porsche Bellevue. I was a few minutes early and my assigned service advisor was not there yet. No problem. Jordan (assistant service manager) greeted me, took down my information and set up my loaner. He gave me a time to expect a call regarding what the technician had found. Sure enough, I received a call that afternoon from Adam (assigned service advisor) at the designated time. He confirmed the issue (transfer case) and gave me a clear plan of action which was then executed as described. Communication is key to providing a good customer experience and on that both Jordan and Adam were excellent.

The team at Porsche Bellevue always go above and beyond. Thank you for being available on Saturdays. You are all very appreciated!!! ❤️

Jonathan Rustvold was my initial salesperson and shepherded me through the purchasing process with the utmost professionalism. He aided me in building my dream car and kept me informed throughout the allocation and build. I felt like I had a true advocate, one who shared in my excitement for a long-awaited dream of owning a Porsche. He was no pressure and appeared unbiased. When Jonathan got promoted (well deserved), Horst Kiessling took over and was a star to the end. He is approachable, bright, diligent and all about putting the customer first. Beyond that, he is an interesting guy and easy to talk to. Porsche Bellevue hires only the best!

Professional service! Above and beyond. Thank you.

Professional service! Above and beyond. Thank you

Very nice people

Very great to work with, not pushy or pretentious! They addressed a couple issues I had and came up with a solution. Their financing rates were better than I could find on my own. Signing was actually fun and not stressful like other experiences. I love my car and would definitively work with Bellevue Porsche again!

No pressure approach was wonderful. Ron was attentive and helpful when the car I wanted was not ready to be sold. I was stressed because I had to travel. He held the car until I was back from my trip, with no hesitation. I've bought a lot of cars over the years and my signing/finance experience was awesome! They were able to beat my rates that I came in with and he was nothing but helpful! My 17 yr old daughter was able to learn some great life lessons buying a car with me at Porsche of Bellevue! We laughed and actually had a great time, thanks so much finance guy, sorry I can't remember your name. Big thank you Porsche of Bellevue, for a great experience, you have earned a customers for life, I absolutely love my car.

Had my car serviced there for the first time I just moved from Las Vegas Nicole and her team was amazing made me feel at home. Will defiantly be going back for more services 👍

Great experience, I recommend working with Porsche of Bellevue. I have nothing but good things to say from this experience and I absolutely love my car!!!

Great experience! Anastasia was very efficient and kept me apprised of what was happening with my vehicle. Quick turn around, very accommodating, and they even ordered Lyft rides for me when I needed them! Thank you Anastasia and Porsche Bellevue!!

Good experience, good service and communication.

My wife and I came to Porsche Bellevue to look at a used Mercedes station wagon. Our contact person, Matt, had placed the car directly in front so that it caught our eye. We looked it over. Matt arranged a test drive. We immediately decided to buy the car (the third we had looked at in 24 hours). It was especially helpful that this dealership has a 5-day-return option, no questions asked. That meant we could get confirmation from our personal mechanic the next day and be confident we would not be surprised with a problem. Matt took care of the paperwork and then passed us on to Jarrod, who took our check and finished the rest of the paperwork. Thanks! It was a great experience, and we still like the car.

You guys are great, thank you Lee! Great service, fast, and even better communication.

Service Excellent. Only negative is quality of loaner cars. I strongly suggest they get simple but good drivers cars such as Golf GTI or Audi A3. Big progress regarding loaner car. Even when they have to revert to Enterprise Car rental, they now offer Porsche Macans as loaners. I confirm got two loaner cars recently both were brand new Macans. I also confirm that Lee Van my new service associate is superb.

Just bought my first Porsche. Live in Redmond and called Bellevue 10 min away... was told by female with svc dept they do not do fault code reading. Tried to upsell a service but i said i only wanted a fault code read. Was referred to Gerber. No read? What!? Then how do you diagnose problems? Guess? Had to schedule with Porsche of Tacoma an hour away. Wow. Not convenient and i question their ability to service effectively without "guessing." I expected alot more for the name. ALSO called again to speak to Justin or Matt in service to confirm the information... left message a week ago and NO call back. There it is. 2 years since original posit above, still can’t get call back aft multiple calls, voicemails and emails. Disappointed

Great customer service. The staff is very courteous and professional. I would strongly recommend this dealership.

Eric and Greg were great! Great service and helped me buy an awesome car in a timely manner. Can’t wait to buy another car from this dealership.

Excellent service. Always attentive to issues I bring up. And I very much appreciate the shuttle service.

This dealership is a step up from all others I’ve visited in the area, in every regard. The building is better maintained, the waiting room has more amenities, staff are more polite. I had a great experience here and will come back when I need a new car.

Im 52 years old, and have purchased many cars over the years. This was the best experience ive ever had. The dealership was very impressive, with amazing and friendly staff. It was a internet sale, and priced fairly the suprise was the amount given for our trade, and no bs back and forth. Just a real simple transaction. Bravo!, I will be a returning customer.

Anastasia was outstanding! Facilities were impeccable and pricing was fair. Anastasia got me a Lyft both ways to and from work while service was being performed. All around outstanding experience.

The service on my car was handled efficiently and competently. I highly recommend Porsche Bellevue Service Department.

Lee in the service department is fantastic. We had a problem with a tire when we were out of town and he went above and beyond to get it fixed. I couldn’t recommend Lee and Porsche Bellevue more highly.

My service appointment went very well. There was a difference in timing from what was scheduled to the actual when I arrived. Kirill worked to complete the necessary service in the time I was originally told. I greatly appreciated his effort and respect for my time. Thank you!

Very efficient and cordial staff. Scheduling is easy. Facility is clean and has a nice waiting area. I'll continue to come here with my car for all it's needs.

Everyone on Porsche Bellevue are very friendly. And Horst the dealer helped me find the best car that suit me well. I am very happy with my car, its like a dream come true owing a porsche 😊

Ronald Rae (Sales) and Hanna Kim (Finance) made purchasing my pre-owned vehicle a fast and easy process. Porsche Bellevue allows you to reserve your vehicle online for no cost. No stress someone is going to run in and buy it out from under you. Ron had my Infiniti inspected / serviced, washed, prepped, and waiting out front with a full tank. No haggle pricing, free carfax, money back guarantee, and a 3 month warranty! Easiest used car purchase in 40 years! I would return to Porsche Bellevue for another used car purchase. Highly Recommended!

I am so happy with the people in Porsche Bellevue, they are so friendly 😊

Porsche Bellevue are awesome. Look no further. I have shopped at many dealers, Porsche and others alike. If comparing cars and they're equivalent, but it's more expensive at P bellevue.. go with these guys. You won't regret it. Service is great, honesty is great, no BS fees, straight, to the point, and quick sales. Hands down best dealership experience with few exceptions.

I bought a Cayman GTS 4.0 from them and went back for a few check ups and tire replacements due to punctures (ugh Seattle roads!). Every time my car came back in top conditions and the service representative would update me promptly (shout out ti Lee Van and Kirill!).

Happy with the service and the facility , waited for my car in the comfort of a nice waiting area

Everyone is talking about how hard it is to buy a car these days and my purchase from PORSCHE Bellevue could not have been any more professional, efficient and transparent. It was refreshing to have a dealership team available to help answer any questions from ordering to delivery - versus just an 800 number. Personal service, Professional service, Porsche-level of Service all there in Bellevue. Kudos to management for such a great staff!

This was, hands down, the smoothest car buying experience I’ve ever had. Our sales person, Savannah, was sweet and very helpful. I loved the no pressure attitude which made the whole car buying process enjoyable. Usually I despise the process. I’m so pleased we bought from Porsche Bellevue through Savannah and of course LOVE the car!

Just purchased my second Porsche from Ron and Jared. They have been great both times. Quite efficient and patient, even with a 10-year-old tagging along! Love my new car!

Came in for an annual service. Service team found some of hidden issues on the car and did very throughfall inspection and repaired the issue. Great works overall !!

Finished the work early and did all they said they would do.

Everything was great new charger works fine nice gentleman delivered it

Made this purchase remotely and Matthew was outstanding to respond quickly to my inquiries and had excellent follow-up. The purchase itself was smooth and easy. They took good care of me while I waited. Overall very positive and happy with my vehicle.

Very confusing on the pricing of a key had multiple quotes and lot of miscommunication among the staff. Further more the service called for multiple point inspect however after arriving was told to busy and no tech.

I recently changed from a Mercedes to a Porsche. Used to take my car to Mercedes Autonation Bellevue. Porsche Service was top notch as one would expect with Autonation and Porsche.

I have had my 911 serviced several times with Porsche Bellevue. I have had a very difficult time getting communication from the service department. In one case they kept my car for several weeks with no communication to me about the status, or an ETA. This week I had a similar experience, it has now been three days with no communication since I dropped off the car, leaving me not knowing if it has even been looked at yet, much less what is wrong or how long it might take to fix the issue. This recurring issue of poor communication leaves me not wanting to service my 911 with Porsche Bellevue.

Just the best service department - very conscientious and attentive!

The team there is always very prompt and helpful. They make recommendations for certain repairs/replacement items, but very honest about what NEEDS to be done now or what can wait.

Very good service, would like to do business again with them.

Shout out to Kevin Shi and Ronald Rae. Great customer service. Very sincere and very patient with me. Explained everything well with promptly replied and good communication. Would recommend to friends and family to buy a car from them. Thank you for everything.

Fantastic service and they washed and delivered the car to my house. Very gracious and friendly service.

From the process of ordering my Porsche to receiving the Porsche, my experience was outstanding. My sales associate, Horst Kiessling was always in communication with me to let me know what stage we were at with the build process and the shipment process. He was very instrumental in the whole process. Everything went very smoothly.

Had to wait 3 hours for service to start. What is the point of having scheduled appointments? Had a refill oil warning light 10 days after service? whats the point of an oil service?

Outstanding service team. They genuinely care about their customers. Great loaner cars. Easy check in and out, clean shop.

I had a seamless experience at this dealership and the service staff was extremely pleasant.

The sales and finance staff were, as with all Porsche dealers, excellent. They worked w me to find the right vehicle and made the buying process quick and convenient.

State of the art Building. Really Porsche like. However that is all that is state of the art. Bought me a used car there, a Mercedes, with an alleged full inspection before being sold and unfortunately the CD/DVD player did not work, the alarm system did not work, all no biggies, yet on day six the Airmatic went "out of order". Real Mercedes mechanic meant, 6k repair and that it was an ongoing issue and not a new occurrence. Hence the alleged inspection did not occur, since Airmatic goes with every GL model inspection. Hence, like a curbside dealer just with a chique name. I would not have expected that, not from a Porsche dealership. Its a misuse of the Porsche brand and in Europe it would be considered fraud to sell a car like that, that should not be driven for safety reasons, not just mine, but also other drivers. Here in the US it is "common", even for a Porsche dealership. Very disturbing. What else does not work is still in the stars, I only own the car for a week.

We received a recall notice from Porsche. Our dealership, Porsche Bellevue, ordered the necessary parts and arranged for the service which was completed in a satisfactory and timely manner. They then washed the car and notified us that it was ready for pick up. Our service ambassador, Nicole P, organized the whole process beautifully.

Excellent customer service!!! I felt my concerns were thoroughly addressed and taken care of.

From Sales to deliver of my vehicle went pretty seamless. Very professional yet friendly and thorough

Took my car in for oil change and my car just sat and oil never got changed.

My service agent (Kirill) was outstanding. He truly focused on me and the issues surrounding my car. Upon picking up my car he explained the work conducted, walked me thru the status of my key parts ie tires, brakes, etc and ensured that all my questions were answered. The net-net is: Great service, professional dealership, and when in the market for a new Porsche, Bellevue Porsche is where I will go.

It is the only place my Macan has been serviced; professional, great service, and very reasonable service times. They make it easy to get in and out and my car is being take care by Porsche specialist.

I deleted very special during the recent delivery of my Taycan Grand Turismo. From the time the sales manager spent with me going over the features of the vehicle, to the red bow on top, it was a great experience.

Battery died and front trunk cannot be opened to replace it. Had car towed to the dealership and they fixed it in a couple of days despite having appointments booked out for four weeks. It was great that they fitted me in.

Battery died and front trunk cannot be opened to replace it. Had car towed to the dealership and they fixed it in a couple of days despite having appointments booked out for four weeks. It was great that they fitted me.

Even with the challenges of Supply caused by Covid, the staff at Porsche of Bellevue went beyond my expectations on the build profile process answering every question I had, even giving me background of how different features would fit into my driving habits. Truly helpful. When the vehicle arrived Rob and the rest of the staff were very professional and tried to make my delivery into an experience. My wife and daughter thought that was a nice touch to insure my experience was memorable.

Lee, our service person, was on top of things, was super nice, and communicated clearly and on time. Very well done. The only downside of the service was the cleaning of the car - I'm not sure why the cleaning team bothered as the car was almost as dirty as before. Therefore the 4-star rating instead of the deserved 5-star based upon Lee's and the rest of the service.

Recently purchased a pre-owned from this dealer. Overall experience was great. Good staff and facility. Car was fairly priced, especially considering this was a dealer and it's been great so far. Porsche branded aftermarket warranty was pricey but otherwise no complaints so far.

Must be nice to be the only Porsche dealer in King County. Can?t even blame the Covid or employee shortage, the lack of efficiency and urgency at service side of this dealership is disappointing. When we picked up our car last week, there were three advisors and no other customers. Ours was on the phone. The other two were not with customers and appeared to be scrolling on their phones and did acknowledging us. After at least 5 minutes of us standing there, one of the agents asked if he could help. He did and it was quick and efficient, though you strangely always have to wait 10-15 minutes for them to pull your car around. And on this day we were the only people there! This is a repeat experience of what feels like apathetic service. The worst part, the advisor in the next office was watching a movie on her phone and flossing her teeth? Not even trying to look like she was working. Literally so gross and not ok. Over the last several years, we?ve owned Audi, Range Rovers and BMW?s and the Porsche service experience has been consistently disappointing in comparison.

Excellent service, repairs performed quickly; parts were in stock; service manager explained repair in detail and corrected an alignment concern that has been an issue since purchase. Thank You, and I look forward to working with you all in the future.

I purchased a used vehicle from this company after an attempt with Carvana. Neither was easy. Yet, Porsche Bellevue prides itself on 43% of their business being from out of state, and they cannot provide you with the slightest information on how to register your vehicle in the state you purchased. They also remove the 250 mile 5 day no questions asked return policy if purchasing out of state! They appear to have no pride in what they sell…as I had the vehicle inspected once purchased and 3 major components were found….mis-matched tires on an all wheel drive vehicle, the cargo hatch privacy cover was missing and there was a 5 year old battery in the vehicle with less than 20% charge left in it. All of which they refused under the warranty.

Hi! So, I have tried to make this right with this dealership, but they are okay ignoring this. This week I was contacted by their "Acquisition Specialist" to purchase my used Toyota Tacoma. However, she never disclosed she was working for a dealership. She agreed to a price, twice, before saying she was from a dealership. Once I told her it was available to her, she then disclosed this information. I was willing to accept the deal and move on. However, 2 hours before the meeting she says she can't give me the agreed upon price. I have reached out to management, only to be ignored. I know Porsches are beautiful, but I'm sure there are other, more trust worthy, dealerships to work with. (Update: managenent doesn't care about thier bait and switch practices) Ps... I sold cars for a while, before I realized how they screw the consumer. Regularly. Sad to see its still true in the PNW.

Expert service on my GT 4 and the service advisors were excellent to work with.

I called the Bellevue WA dealer to order a 2022 Macan S with a 75k build. Salesperson George agreed to MSRP and had a spot for me on March 11 delivery May/June 2022. I was informed because I was an out of state buyer I would have to pay cash. Due to some charge backs from out of state buyers recently. He would take the deposit with AMEX. He took my built code. He told me he would would forward my build confirmation number shortly. I also forwarded the code on the Porsche App with all my info including my AMEX info for the deposit. The next day I didn’t hear anything so I call at 2pm I got his voice mail. No response so I called back at 530pm he picks up and tells me his sales manager told him no sales to OUT OF STATE BUYER. No common courtesy simply no class. Georges word is a joke. I am not a dealer or a flipper just a guy how has owned three 911s in the past. George word is worthless and dealer GM could careless about the dealership brand! BUYER BEWARE

From the first time stopping by Porsche Bellevue to browse the showroom and car lot to completing the purchase of a new car, the staff at Porsche Bellevue treated me as a valued customer. Over several visits, Matt Hobden was great at answering my long list of questions, helping me understand the many options, arranging a test drive, entering a special build code into the Porsche system, and keeping me updated with the build status despite delays due to global supply chain dynamics. The new car was delivered as ordered with no issues or surprises, and the Porsche Bellevue team made the final transaction a positive experience. Wonderful! Perhaps an opportunity to improve the experience is for Porsche Bellevue to provide more information about the additional products and services they offer (extended warranty, equipment protection, service contract, etc.) well before completing the sale of the car. I appreciate the professionalism and courtesy extended by the Porsche Bellevue team and look forward to doing further business with this dealer.

Good appt reminders, loaner ready, finished early.

Just purchased a custom 2021 Panamera Turbo S Executive. Stephen Hackett and Hana Kim were both a delight to work with! This is my second Panamera, I’ve been a customer at Bellevue Porsche for over a decade. It’s a fantastic dealership all around!

I've been to several Porsche dealerships in St. Louis, Dallas, Los Angeles and here in Seattle. I believe Porsche of Bellevue has re best service department. The staff are friendly, knowledgeable and thorough.

Always the best customer service!

I have been going to Porsche of Tacoma for years and this is my fifth Porsche. I am now a Bellevue Porsche customer and never plan on going back to Tacoma unless I have to...I love their customer service

Vent for the Day* So, at the beginning of September, I purchased a 2018 Land Rover Range Rover Sport HSE from Porsche of Bellevue. I was irritated with the sale because the vehicle only came with one key and they refused to throw in a second key at no cost to me. (Land Rover of Fife did it for me when I purchased my first Range Rover.) I have been waiting for my plates to come in. They finally call me today to inform me that my plates are in and they wanted to confirm my mailing address. Cool. During this call, the guy tells me they miss quoted me the price of the license and I owe them FIVE DOLLARS! He informed me that in order for my plates to be sent to me, I had to pay them FIVE DOLLARS! Are you SERIOUS!? They were going to hold my plates over FIVE MEASLEY DOLLARS!? I could not believe they would not pay the $5 for the plates! I will NEVER do business with Porsche of Bellevue again! FIVE DOLLARS!?

Porsche Bellevue tried to scam me with Bait and Switch and False Advertisement! I called, arranged an appointment, set up financing, and travelled 4+ hours to buy a vehicle advertised online from Porsche Bellevue. When I arrived to purchase the vehicle, the wheels were different than the ones advertised and in photos. I had to check the VIN because I thought it was the wrong car altogether.. When I asked about the wheels, I was told they were misplaced during transit but they’re around, and they’d come up with them. I asked to put that in the contract and then I was referred to the sales manager with my concern. He told me the wheels are as good as gone, they sold the wheels off this car in another deal, they’re not making price adjustments- and as for the car to take it or leave it! 👍🏽 I decided to leave it after I called the parts department and learned that the cost to replace the now missing wheels and tires was $10,486 So in summary: Porsche Bellevue will knowingly misrepresent their products, they’re willing to charge you for products you won’t receive, they will not value your time, and your $10k customer concerns are annoyances to them!

Adam was very thorough and friendly. Thank-you!

Five star customer service in the Service Department. Andrew is phenomenal, he made my recent visit painless. He was on time for the appointment, made me comfortable while I was there and went the extra mile by rewashing my car to make sure my experience was excellent.

If you are in the market for a new car and are considering a Porsche, I highly recommend reaching out to Jonathan Rustvold at Porsche Bellevue. From start to finish we received the absolute best service. Jonathan knew exactly what they had for inventory, the different features each car offered and helped us find the perfect vehicle for us. We ended up with a beautiful Cayenne and could not be happier. It was definitely first class service.

Excellent Customer Service! Knowledgeable sales people! Willing to answer all our questions! Employees understand the importance of building a relationship with the customer over time. Porsche Bellevue exceeds all our expectations for a Porsche Dealership. We have a Porsche Dealership 10 minutes from our home, yet we choose to drive 400 miles round-trip for the excellent customer service at Porsche Bellevue! This is our second new Porsche purchase from Porsche Bellevue. We are on their waiting list for our third new Porsche.

Justin my service manager is above and beyond awesome. My Carrera was taken care of on time and what was quoted cost wise. Porsche of Bellevue is an amazing dealership.

Great experience. Fast and professional service. My representative Jeffrey was awesome.

Coming into Porsche of Bellevue to buy a used Jeep didn't feel like the most spectacular sale, never the less Horst K. treated us all the same. We felt that our time and business was valued and respected. Horst was not only professional but personable to make the experience much more comfortable. The jeep alone was a great addition to our family and at an amazing price. Overall we had a great experience. They will be our first stop next time we are in need of an upgrade.

Auto Nation?s call center is not up to Porsche standards. Not knowledgeable, cannot provide info can schedule appointments, but has no idea how much time work will take to accomplish. I find myself seeking to bypass them as fast as possible to get real answers.

Very professional, courteous, knowledgeable, and customer service by my salesman Greg, was top tier level. I will be recommending them to family and friends!

Pleasant, productive and professional . Something I?ve come to expect from Porsche Bellevue

Effective and thorough repairs to mechanical damage which had resulted from a minor collision.

CPO vehicle was purchased and driven off the Porsche Bellevue lot in Apr 2021. Two months later, Porsche Bellevue has not transferred title to me, nor has it forwarded the state sales tax or registration fees that I paid to them to my state/county agencies. As a result, I can not register the vehicle in my home state and can not get plates or registration emblems. I can not legally drive the vehicle that I purchased from Porsche Bellevue because the dealer has not followed through with the documentation of the sale. They have received money from me for fees and services that they have not provided. My inquiries to Porsche Bellevue are ignored. Their business practices fall well short of what I expect from a Porsche dealer.

Eight weeks after my purchase, Bellevue Porsche has not followed through on their obligations and commitments regarding transfer of title or registration for the vehicle. Most importantly, Bellevue Porsche has not transferred title to me or to the vehicle registrations agencies in my home state. Bellevue Porsche insisted that I pay my home state sales tax on the vehicle and vehicle registration fees to them, with assurances that "They will take care of everything". There is no evidence that they have forwarded the sales tax or the registration fees to the appropriate agencies in my state. Because I lack any title documents, my local vehicle registration agency will not register the vehicle or provide plates or emblems. Two months after the purchase, I am not able to register or legally drive the car in my state. Bellevue Porsche has stopped responded to my repeated inquiries. They have not demonstrated any concern or responsibility for the problems. I have effectively been abandoned by Porsche Bellevue.

I have had horrible experiences in the past with this dealership, but I must say this time the experience was near the best ever anyplace I have been.

Overall I am very happy with their service and the staff are very friendly.

I am updating my previous review, because Landon, my service advisor, was so very professional and helpful. He made sure the information needed to correct the issues I had got to the appropriate people there, so that they could be addressed. He also gave me his direct dial # for the next time I need service. I was VERY impressed! This dealership is lucky to have him!

I was in market for a new car after my existing lease expired. I went in to have a look at the Cayenne, that is where I met Rob Williamson. He is a tremendously knowledgeable, friendlier, respectful and a great person. I had a great experience purchasing my new Cayenne, and Rob did a great job showing me different vehicles and explaining all the features. After choosing the vehicle, it was another great experience working with Hana Kim while finishing the paper work. She explain all the details regarding finance and paper work. Overall, it was a great and smooth experience!

I flew to the dealership over a month ago to pick up a Pre-owned Cayenne GTS. I worked with Horst and he was amazing from beginning to end. I'm a bit of a car nut (as many P-Car owners are) and tend to get obsessed over the details. After many vehicle purchases over my lifetime (and I'm old), this was one of the best. The overall process inclusive of communication was stellar; all the details were on point resulting in an EASY and ENJOYABLE process. When I flew in, it was raining - Horst had the car detailed and and brought into the showroom (I didn't request this - I think it's a testament to his service and care); so I can look her over with a magnifying glass. =) I also worked with Jared J in Finance on an extended warranty and had the same awesome experience. Horst had the car shipped backed to California via covered transport which only took a few days - they delivered my beauty WAY ahead of schedule. Thank you Bellevue Porsche and the previous owner for pampering her. We will continue to take great care of her - while every other car here is a silent Tesla, all my small children are demanding we drive with the panoramic sun roof jopen to hear the amazing sound of that V8 pumping music thru PSE - life is short. ENJOY THE RIDE!

Everyone was so helpful, honest, and kind. Porsche Bellevue made purchasing a car easy and fun. Highly recommend!

Excellent, friendly, competent service.

My new 911 Carrera went in for a record recall - software update The car was returned unwashed and dirtier than when it went in - disappointing for a premier car dealership I would now consider using an alternative service dealership

Great staff, super attentive and helpful. Listens to the customer.

My experience was what I've come to expect from Porsche Bellevue: Professional service, clean facilities and helpful representatives (in this case Nicole Pascua). I rate their service as exceptional!

Justin and Megan were excellent. The car was finished on time and had been washed. The loner car I was given was a new Macanese.

Friendly and professional and the service department went the extra mile!

Excellent, professional service! Timely, knowledgable, safe, and friendly service.

Nicole Pascua is an excellent service advisor at Porsche Bellevue. Always friendly, welcoming and knowledgeable. And most importantly, I am confident any issues get resolved without having to think about it. Thank you Nicole!

So glad we bought our first Porsche through Porsche Bellevue! Matt, Matt, Jared and Laura made a fabulous team that took care of everything.

Overall, the dealer and service is of high quality, but be careful of charges during service. They initially quoted me ~$4000 for repair, bakes and new tires. When I showed up for billing it was $1000 over the what I was told.

Great service. Trustworthy staff. Bellevue Porsche will keep your Porsche in top shape!

Found the vehicle online and contacted Stephen. He was very responsive and sent me pictures of everything on the car. He even pointed out a wheel that needed repairs which he arranged to have done before our cayenne was shipped. Riley helped us when we arrived and rushed our vehicle through service in one day,, and down to the shipping company to make it on the boat that night. The only negative I had was that they would not work with out of state financing, due to covid dmv issues from what I understood. But still a good experience.

The team at Porsche Bellevue made my car buying experience a pleasure. Horst, Collier and Hanna were professional, personable, knowledgeable and patient with my numerous questions. I never felt any pressure to purchase. They were all helpful with advice in areas I wouldn't have considered when looking to purchase.

My service rep Nicole was very friendly and informative. The repair took much less time than estimated.

Thank you Andrew and team for your help! Great service always!

Porsche Bellevue in Washington state did a superior service on my Macan S and the customer service was excellent.

Excellent service by Horst Kiessling. Knowledgeable and helpful. A real professional.

Scheduled for new tires and brakes about 6 weeks in advance. When I arrived was told the tires and brake pads were not available - apparently due to a breakdown in communication between service personnel and parts department. An attempt was made to notify me on the day of the service by phone, ignoring the fact that my phone was a three hour trip from the dealership.

Great experience for car service!

My 911 had serious rodent damage to the wiring, which required almost taking the whole car apart to repair. Porsche Bellevue did a great job and my car is back to normal. Very happy with the quality of service at Porsche Bellevue! So nice to have my car back! Big shout out to Jamie and Justin, and Scott who did the actual repair. Much appreciated!

Excellent service and done within the time frame requested

I brought my Boxster in to have a newly installed rear control module coded for my car. When it was all completed, none of the control module functions worked (convertible top, etc). I understand this can likely be attributed to another cause that requires more troubleshooting, so I didn?t raise any concerns in that regard although it was very disappointing. But what really bothered me was the fact that my windows were suddenly unable to close all the way and I was just left to drive home with my windows stuck partially open. When I dropped the car off initially the windows closed just fine. I wish there had been an effort to at least get my windows operational again but I was just sent home with a whole new problem to deal with on my own. So basically I feel like I paid $192 to get a car wash and a whole new problem to deal with. And now since my windows are stuck open I have to keep a cover on the car to prevent the interior from getting damaged by the rain.

March 12, 2021 we brought our Porsche Cayenne in because the back hatch was not closing properly. Although we had been scheduled for an appointment with Landon, upon our arrival we were told that there was no appointment by another service provider, Justin. Justin was polite and professional and set us up with a loaner vehicle (we?d driven 2.5 hours from home). In the afternoon, we were told that a strut (hydraulic arm) on the hatch needed to be replaced, that the part would need to be ordered, and that all pre authorization from our warranty would be completed. When we hadn?t heard back from Justin, we called March 23 and left a voice message for Justin after the parts department said they didn?t see any parts ordered for us. On March 26 I received a text from Justin stating, ?The extended warranty of the vehicle is going to require an inspection and the vehicle to be here while the claim gets authorized. Parts are now here but I will have to set up a time where the car can be with me for 2-3 days so I can get it fully authorized and repaired.? After a few more texts, he texted on March 27 to say he would check the schedule when he got back into the office. That was six days ago. Meanwhile, I called the warranty company who says they?ve never received a request for authorization and I have no idea why they would need a ?full inspection? that would require leaving the car for three days. I am hoping that this will be resolved although, after three weeks, things are not looking good and I cannot, based on our experience, recommend Porsche Bellevue.

Very appreciative of service response to damage related to vandalism. Service agent Justin was a pleasure to work with. Responsive and on point to the necessary repairs.

found oil dipping and send to dealer for checking and service, good advise

We have been with Porsche Bellevue for 4 years. Every time we go to do car maintenance, their consultant Justin Monson is always very friendly and patient to explain each work item. Their work is always finish in time. We also used loan car service, it’s very convenient. We are very happy with their consistent quality job and professional consulting services.

Brought my 2016 Porsche Cayman S in for an exhaust inspection and diagnosis-rogue resonance vibration occurred (2) or (3) times in the last few weeks, then went away. Confirming no issues back there. Shop was quick and to the point. Was out in a relatively short time with no issues. Bellevue Porsche is (3) for (3). My only issue is that they did not clarify that they would be performing a partial multi-point, checked tire pressures, and did what appeared to be a foam (touchless) quick wash. I did not need these additional services at this time. Perhaps next time ask about these up front so status can be garnered and any additional work be performed at client's discretion/direction.

Friendly, open, professional. I have been using Barrier for close to 20 years and although a little rough when taken over by AutoNation, they seem to have it together. I recommend.

It's always a pleasure to have my car serviced at Porsche Bellevue. Justin Monson is an excellent Service Advisor - very friendly, straightforward and communicative. I've come to look forward to my visits and having the opportunity to drive a loaner car for a day or two. 👍

Loved working with Porsce Bellevue. They were very accommodating to work around my schedule, and extremely professional. Even the Finance Manager appointment was a pleasure Ronald Rae and Hanna Kim are the best!

I found out my new Mecan has a small hairline fracture damage on the left rear door the day I picked up my car. It was hardly noticed but Megan quickly ordered a new one and scheduled a time to install it. We had a new handle the following week. Only flaw was we didn’t pick up a clean car but we couldn’t blame them as the car was sitting outside in the lot and was drizzling for days outside. Still I recommend their service. Dan of Edmonds

the service is amazing. the people are helpful and friendly.

We had been thinking about a new Macan S for a bit. Last Thursday I was T-boned in my old car and it was totaled. Friday afternoon we met with Horst and took a test drive. He was a great help, stayed after hours and answered all of our questions and was a pleasure to deal with. It was like talking to a knowledgeable friend rather than a salesman. The car itself is Awesome. It was the best car buying experience I’ve ever had.

They don?t vacuum out your car or clean the windows. Be aware they will drive your new Porsche through a car wash if you don?t tell them not too. Maybe offer a hand wash for a small charge nothing like getting your car back with smudges All over glass and on paint

We originally were interested in a black - on-black Macan S that came available. We contacted the agent who listed the vehicle to make sure it was still available. He assured us it was. We were at the dealership in under 25 minutes. When we arrived, we were told the car was sold - incredibly disappointing. So we looked at a different vehicle via a different sales rep. Rob. Rob was wonderful! Super knowledgeable and professional! We ended up purchasing a Macan GTS. We then worked with Hana to competed the paperwork which included details regarding detailing ( the car was dirty...like spider webs in the car dirty) that needed to be done and a protective coating that we purchased for the car. We were told we would hear from the Service Department regarding this. It has now been a week and no call/follow-up. We have left messages and still crickets. Pretty disappointed. I understand that perhaps we were not the “ biggest spenders,” but we did spend and put our faith in the company to follow through in a timely manner on what we have already paid for, or at least give us the courtesy of a call.

Excellent cars excellent service I would recommend them to anyone interested in a Porsche.

We originally were interested in a black - on-black Macan S that came available. We contacted the agent who listed the vehicle to make sure it was still available. He assured us it was. We were at the dealership in under 25 minutes. When we arrived, we were told the car was sold - incredibly disappointing. So we looked at a different vehicle via a different sales rep. Rob. Rob was wonderful. We ended up purchasing a Macan GTS. We then worked with Hana to competed the paperwork which included details regarding detailing that needed to be done and a protective coating that we purchased for the car. We were told we would hear from the Service Department regarding this. It has now been a week and no call/follow-up. We have left messages and still crickets. Pretty disappointed. I understand that perhaps we were not the ? biggest spenders,? but we did spend and put our faith in the company to follow through in a timely manner on what we have already paid for, or at least give us the courtesy of a call.

Another pleasant experience. Communication was good, care was ready to go when promised.

2nd time in for same 2 issues. Same old result. Should we go for three

Justin was an amazing service rep! They performed warranty repairs and provided me a loaner. I had a personal family issue that required me to leave town before my car was ready and Justin made sure my car repair and having the loaner for an extended period was the least of my concerns. Really friendly and great customer service. Thank you to the entire Bellevue team!

The staff is professional and the service matched that

The Bellevue dealership service was provided perfectly.

Sales rep Rob is awesome , very helpful and would share the buying experience that Rob provided with friends and family ,would definitely be back again to buy another vehicle When we need another one . Great pricing on their used vehicles . Thank you for providing sales rating of a 10 .

I have purchased four new 911's and this was the most confusing purchase ever. The car did not leave the LA docks for nearly two months after it came to America because of some EPA type certification delay. Thereafter, when it arrived, there was a mix up in the pricing that took too long to get fixed. I am particularly disappointed in my sales team who played dodge-ball for weeks rather than owning up to the mistake. It took intervention of the General Manager to make things right, which he did in a most gracious manner.

Brought my 2016 Porsche Cayman S in for electrical diagnostic after a recent battery change. Had Landon for my service representative. He listened to exactly what I requested and noted it on the shop order. Car was done quickly and efficiently. Wait was minimal. Car was just as I handed it over to them. Cost was quite reasonable. My issues were resolved and car ran as expected on way home. Really happy with Porsche of Bellevue so far-they are (2) for (2) on my service calls. Consistency and Quality of Work are high priorities for me; and it seems for them as well.

Ron and Collier were great! Thank you for making what can be a uncomfortable process much more enjoyable! Love my new Macan.

I am always impressed with Porsche Bellevue service. I have been a customer with BMW, AUDI, Volvo, and Acura. My experience with Porsche Bellevue is always the best. I recently was helped by Nicole P. Normally I work with Landon, who has been stellar, as well. I had a car that would not start, after a few failed jump attempts. The car also had a differed part replacement that she got scheduled, as well. Nicole helped me get the car scheduled for a AAA drop off. The car got inspected, and she texted me the issues, cost and timeframe for the repair. She got the car done quicker than expected, communicating clearly (through text) the whole way. The invoice i signed is what she communicated originally. The car was also meticulously cleaned. Appreciated, but unexpected. I love my Porsche, and I wouldn’t take it any other dealer.

Landon (our Service Advisor) and Jamie (Service Manager) went out of their way to help my wife and I with a unique situation involving an infuriating extended warranty company...on top of providing us with excellent service at several previous routine maintenance visits. Our 2016 Macan S had a coolant line crack right as we were getting home one day, which spewed coolant everywhere in the engine bay. The pump just kept on pumping, so coolant was sprayed EVERYWHERE under the car. Even though the car would still "go", we knew engine damage would occur (due to overheating) if allowed to run for more than a few brief minutes without coolant circulating around the engine block, so we immediately parked it and had it towed-in to Porsche Bellevue the next morning. My wife and I had purchased a very comprehensive $4,500 third-party extended warranty (not from Porsche), when we bought the vehicle (slightly used). This is the top of the line offering from this warranty company and covers pretty much everything except for tires and brakes. Having had to use it on one previous occasion and having no issues with coverage that first time (work also performed here at Porsche Bellevue), we weren't too worried about this coolant line issue (besides the annoyance of it happening), because we knew our policy had us covered 100%, except for a $100 deductible. Turns out that this outfit, working directly with our Porsche Bellevue Service Advisor, was refusing to pay for the repair, because they didn't consider it to be a covered item since the coolant line that fractured happened to be manufactured out of plastic. The policy does state that certain plastic components weren't covered, but it also explicitly stated that "coolant lines" WOULD be covered (making no mention of the material that the lines had to be fabricated from, in order to be covered). Anyway, the third-party company just kept pushing back, likening this plastic "line" part (which is hard plastic and is BOLTED to the manifold) to something like a flexible rubber HOSE (hoses are not covered), but eventually, Landon and Jamie got them to understand and got it covered. Really appreciate their efforts on this and the general friendliness of them and everyone else we've encountered there. Porsches ain't cheap, but they sure are fun and our experiences at Porsche Bellevue have been great.

I have been extremely pleased with the service at Porsche Bellevue. My service advisor, Justin, provided very professional and friendly input regarding the Warranty repair necessary.

First rate service and care. I am always impressed

Always a great experience with Bellevue Porsche. Prompt, reliable, welcoming. Nicole was great.

left rats nest in engine compartment left rat turds on engine cover didnt replace 8 screws that attach plastic engine cover didnt explain what rodent damage was, this is not the old porsche of bellevue that it used to be just another big dealer and i wont be returning

I brought my Macan in because it was leaking oil. Justin Monson was so helpful! He dealt with the extended warranty people and work was all covered! Great experience

I have had my Cayenne in the shop for multiple repairs, they have attempted to repair couple of items couple of times. First item created a bigger oil leak which did get corrected and the second item they replaced the transfer case and I am still having vibration issues at lower speeds.

Bought a new 911 from them. From ordering the car (with assistance from Matt H), to personally delivering the car, they were first class in every respect. This is how car buying should be!

I have been working with Tyler who is a service manager, on a huge repair on my 911 which had extensive damage to the wiring caused by rats. I have been very happy working with him. There is a big delay now, but that is due to Porsche in Stuttgart delaying in sending a wiring harness because they have to make one. Tough situation for all involved, but I have appreciated Tyler's availability and honesty.

Team got my care taken care of quickly.

Nicole Pascua was very professional and efficient. She made sure all of my concerns were met with the 40,000 mile service.

Made buying our vehicle easy. Staff was professional and efficient.

We recently purchased a 2017 Panamera 4 from Bellevue Porsche and we felt the buying experience and customer service from our selling agent Horst was great and we look forward to future cars from this dealership.

Very good buying experience. The only part that wasn't great was dealing with the admin/finance department whose job it always seems is to just sell you a bunch of add-on services. Very underwhelmed by the level of details provided or understanding of these services by these individuals. They were unable to answer fundamental questions. Not representative of everything else. Poor way to "end" the experience.

This dealership excels in customer service. It?s worth the long drive if you?ve got one.

Great job by the service team, as usual. I had some issues with my 2 year old car - hatch and door and all fixed under warranty. I got a great clean loaner while my car was repaired. Thanks team!

Great service dept. Always flexible with times and always finished on time.

Great experience. Ron was a pleasure to work with, helped us navigate the process as smoothly as possible. Overall wonderful experience.

Excellent service, site followed COVID-19 precautions.

Their customer service are best, been with them since 2012, they would do anything to accommodate while my car was in the service ... thank you n keep it up the good work

I bought 6 Porsches from Porsche Bellevue since 2016. My sales rep Rob is a knowledgeable and honest guy who I developed a good relationship with. He goes out of his way to help me pick the right car (assuming they are available). The sales manager Matt is great and always willing to work with me and does all he can to make the deal workout. Their service manager Justin is also best in class and takes great care of me. I do enjoy working with the folks I mentioned and will continue to buy cars from them.

The first time I pulled in for service and just wandered into the showroom, they made me feel like I've owned 10 and I'm buying my 11th. Professional, engaging, courteous and personable staff in service AND sales. I want to specifically shout out service agent Nicole Pascua for an overall outstanding experience at 7:00 in the morning while I'm barely coherent. She got me set up for my service, checked my history, suggested additional service without being aggressive, and got me in a loaner in about 5 minutes or so. SUPERB! The Porsche brand is world renowned. People who want one, will get one. So it's experiences like this with people like Nicole that'll keep guys like me coming back for service and eventually for my next Porsche.

Very smooth service experience. Never a problem getting a loaner car.

Fast, friendly and the very best experience was treated very well and attentive people gave outstanding service

I brought my new car in for an alert light regarding tire pressure. They were able to give me a loaner car for two days on the spot. The alert light has now been fixed.

Nicole provided excellent service and communicated with us every day until the service was completed.

Deceptive business practices.

Don’t purchase any warranties until you read them as the finance group basically misinformed me about the coverage, only to find out when actually needed. No one seems interested in understanding the issue at the dealership. After speaking to the Finance Manager and being promised a call back, I’m still hanging in the wind after 3 additional voicemails and a note to the GM. I also called a few times and literally couldn’t get an operator or any live person to actually pick up the phone.

Service advisors are extraordinary!

Justin Monson was our service provider for our last service. He was very knowledgeable and patient with my questions. I will ask for him next time.

Excellent service and response time by all parties especially my technician Bernado Prado and mt service advisor Nicole Pascua!!! Fantastic work :):):) God will Bless

Justin Mondon, my service manager, takes such good care of me. Always makes himself available. He is always there ready to answer any small question or need I have between service appointments.

The Bellevue Porsche Service Department has the best customer service, bar none! Nicole Pascua is the definition of Excellence in Customer Service as she provides information on vehicle servicing needs, options, and timelines. Nicole works hard to insure that your vehicle has the correct service done, at the right time, and provides realistic cost estimates. Once you drop off your vehicle, she keeps you looped in on the service details and timing of the process to make sure you are informed every step of the way. Her handoffs to her teammates in the department are flawless, and she makes sure all the details are well documented so that no matter who you are speaking with, you get the correct information. Nicole goes above and beyond to make sure you are truly satisfied as a Porsche Bellevue customer.

Work done on time and at reasonable cost. Howeveer had to call service advisor twice to get status as there were no communication since I dropped off the car.

We had a unique circumstance that needed to be addressed prior to purchase of our 2015 911. Our sales representative Jonathon truly went above and beyond to coordinate a resolution. When we are ready for our next vehicle we will insists on working with him in the future.

Great experience again. Justin is a pleasure to work with and good communicator.

Horst was amazing / he went out of his way to find the car to my specifications. I was pleased with the process and his professionalism.

There were moments where I felt really taken care oof as a consumer and then I was very disappointed at every turn and point of communication. The process to buy the car took forever. They told us they would mail our plates but lost them and only followed up on sending them to us after we called numerous times. They owe us a second key and have been delinquent in getting it to us. Everyone seemed nice, but from a business perspective they were quite horrible and not what you would expect from a high class establishment.

They make it a pleasant and easy experience. Nicole was very good and attentive and provided a good loaner. No complaints.... Just wish the coffee machine was reinstated.....🙂

Great service experience!!! Nicole was very professional!!

Landon was a great and accommodating service advisor