The quality of the service techs is GREAT! The only reason I didn't give 5 stars was because I was there without a pre-scheduled appointment due to a " service emergency" situation that rendered my car un-drivable. They did their best to fit me in and I eventually got my car into the service techs fr diagnosis and repair. I was back on the road in 5 days. Extra bonus that the part I needed was in stock so all in all it could have been much longer. I really appreciate the effort they made to help me!

Excellent service and price

Great folks, highly recommend! Worked with Anastasia and Greg

This dealership completely lacks proffesionalism and communication skills. They serviced my Macan for a known issue, told me it would be free of charge only to find out later that it would not be. Their mechanics then broke the rear differential (a part that did not need serviced) and asked me to pay 8000 to fix their mistake. Later on their general manager wanted to "make things right" after some conversation he disagreed with me being upset over the way that this was all handled. I then proceeded to explain to him that I am not the only person in the porsche community that have had issues with their service department, he said that he would not listen to me saying that their service department has issues (the truth) and proceeded to hang up the phone instead of talking like adults. Their attitude towards their customers are very poor and un welcoming unless you are buying a car from them.

We purchased a protective coat for our new Macan S. I also requested all weather floor mats and cargo mats. None of them were done when we picked up the vehicle 1 week after. I was patient with them. We agreed that it would be done locally near our home since we lived more than 200 miles away and found it too inconvenient to return for that service. Porsche said that the mats would also be shipped to our home and that we would be reimbursed for the expense for the protective coat. 3 weeks later and after reminding Porsche a few times of our floor mats, I decided to call the Parts Department myself. Apparently they had no information. Dean, the person who I spoke to was great. He made sure that they would be shipped out the same day we spoke. I am also still waiting for the check to reimburse us for the cost. It has been 2 weeks. Porsche people in Bellevue are wonderful people and very friendly. Hana Kim was the best. She was responsible for finance. She was very honest and only recommended that extra services we truly needed and did not try to "sell" us. This is the second car we have purchased from them in 2 years. We were very happy with our first experience. I dislike giving poor reviews. I gave them a few weeks to try to help me increase my ratings but they did not deliver.

A great experience all the way , much appreciated

Everything was done and on time as promised

Great service by Adam and his team! My first trip to Porsche Bellevue and was very impressed. Looking forward to future services.

The outcome of my service appointment was satisfactory. Repair/Service appear to have been thorough and in the brief time since my appointment, I have found no issues. The dealer personnel were helpful, especially the service representative, Nicole. However, it took four days to complete my service, when I would have expected it to take at most a day or two. And most importantly, the pricing was nearly outrageous.

My latest service experience at Porsche Bellevue was first rate. I was greeted promptly, my loaner car was ready and waiting, and service was completed faster than expected. My advisor even helped me to swap the car seat between my car and the loaner!

The actual service and repairs were completed flawlessly! They actually did something that was scheduled for July. Unfortunately, delivery to me was delayed a day because of staffing issues. As with many firms, qualified techs are in short supply. I recommend that workload scheduling should be reduced to reflect actual capacity.

After the first appointment was cancelled same day, I brought the car in again for two recall fixes. They only did one of them which I wouldn’t have known if I didn’t comb over the service record. Previous service done poorly at this dealership caused other issues and service providers do not do follow-up communication or actions as promised. Overall, didn’t get what I came for and felt belittled and ignored when I voiced questions or concerns.

Quick estimate of cost, free loaner car service during maintenance service, and detailed videos provided to show the status of my vehicle are my favorite parts to choose to maintain my car with Porsche Bellevue. Advisors are patient, follow up and take actions very quickly. Overall I will visit Porsche bellevue to buy and maintain my future cars.

Brought my Porsche Macan S in for warranty service and was taken care of promptly and very professionally. New transfer case installed at no charge. Thank You Porsche of Bellevue! Turnaround time was 3-4 days.

I recently purchased a pre-owned 2017 Boxster S and took it to Porsche of Bellevue for an inspection. Adam S. in service was great. He was courteous, knowledgeable and honest and not pushy in providing his recommendations. I would also recommend Riley V. in sales. Due to the supply chain issues and lack of inventory, they didn't have the car I was looking for but Riley was also knowledgeable , courteous, patiently and attentively listened to my questions and gave honest answers in trying to assist me. I would highly recommend both of these gentlemen and Porsche of Bellevue.

Adam from Porsche of Bellevue is very personable and knowledgeable in his field. The service he exudes is as imagined coming from Porsche. If you have the opportunity to team up with Adam, you will not be disappointed!

This 5 star review is specifically for Riley. I have been working with Riley to find the right Porsche( my first). He is knowledgeable, courteous and patient and considers my feedback in making recommendations. If you are looking for an excellent purchase experience, I highly recommend him. I just had a 5 star experience in service with Adam S. He was also knowledgeable, courteous thorough and honest in his recommendations. They have earned another service customer. Thank you Porsche of Bellevue!

Good service advisor Anastasia connected with me in front of the service day for several times. And do all the 20K miles maintenance and factory recall in one day. Multi-Point Inspection report listed with all the detail . One day loaner Macan SUV loaner car provided . Efficient works!

Porsche Bellevue has been serving our Porsche Cayenne for three years. They have kept the car running as new. Highly recommend their dealership.

My service appointment at Porsche Bellevue was 5 star. Right from requesting for a service to take care of a recall item, the whole scheduling to keeping me posted throughout the service time was exceptional. My Service Advisor updated me frequently via messages and also posted a video of the full car walk-thru when work was being done. They proactively identified an issue and addressed it by ordering parts and ensuring I was OK to leave the car an extra day. Though I did not purchase my car from Porsche Bellevue, they are my preferred service partner. They even offered Lyft credits when I declined a loaner car.

Great experience working with sales and finance of Porsche Bellevue! I highly recommend them! Thank you!

Concisely, it is smooth in, thorough service, and smooth out. Continue with great driving.

We had a great experience buying a used 2020 Tesla. We worked with Ron in sales and the finance person was amazing! I would recommend this dealership to anyone who finds a car available at the dealership.

Very friendly, fast and efficient! The Porsche Bellevue Team took Care of everything and made it very smooth for me! Thank you:)

First class all the way…..courteous, knowledgeable and accommodating!

I brought in my 2021 Tycan and though I was happy with the service it was disappointing to find out that there were two updates that weren?t able to be completed because he didn?t have the parts on hand. It?s kind of frustrating because it took me 30 days to get this appointment and there is no confirmation date on the parts. So this means I?ll have to reschedule an appointment and get some point get that service done. Although I was satisfied with a customer service and the specialist I worked with.

Earlier this year, my service advisor let me know that there was a fluid leak at the timing belt cover. The repair required removing the engine. (Ended up removing the front of the SUV instead.) I was not pleased. Even though the car was not covered by warranty, my service advisor went to his management to represent my case. The car was purchased Certified and had less than 13K miles since purchase. Total mileage under 39K. The advisor went to his leadership in spite of my attitude with him. I can be a cranky old man. In the end, the dealership covered the cost of the repair. This Porsche dealership in Bellevue has been first-rate to work with over the years and I could not be happier with the way they have stood behind their product. Thank you.

Bellevue Porsche goes out of its way to ensure that they have excellent customer service.

I initially called for service in April. I drove to the dealership and was told that I would need to leave my car, perhaps for an extended period, and that I would need a rental car; so, my appointment was made for May 16. My only disappointment was that I needed to drive in and back plus take 2 ferries to schedule my appointment. My service writer, Alexandra Morozov, was most gracious and answered my questions in detail. She explained that they would need to examine the problem (check engine light related to the EGR system) to see what needed fixing. Then she provided me with a loaner car. The next day she called to say they had located the problem and had ordered the part which was 4 days away. When I called again after 5 business days, she explained that the part had arrived late and would be installed the next day. It all came to pass as she said and I picked up my car the following day. It all went very smoothly.

Buying a car through Bellevue Porsche was easy, and dare I say, fun? Savanah was attentive, knowledgeable and helplful. We got great great value for our trade in and she explained beforehand the rest of the process so we knew what to expect. Jared in finance was expeditions and organized. There has also been outstanding follow up after the purchase to make sure that we are completely satisfied. Oh yeah, they also detailed the car and filled the tank before we got in drove away. Awesome experience!!

I received a notice from Porsche of America that I needed to bring in the car and get the air intakes upgraded. I called Bellevue Porsche, made an appointment for 6 weeks out and verified the parts were there. The car was brought in and 5 hours later I received a call that the parts were never in the states and they have no ETA on when the parts would be available. Porsche of America and the dealer need to get their communication straight. This is the second time in 3 years that I received a notice from Porsche of America to get service and when brought in the dealer did not know about the service or had the parts.

Buying a car through Bellevue Porsche was easy, and dare I say, fun? Savanah was attentive, knowledgeable and helplful. We got great great value for our trade in and she explained beforehand the rest of the process so we knew what to expect. Jared in finance was expeditions and organized. There has also been outstanding follow up after the purchase to make sure that we are completely satisfied. Oh yeah, they also detailed the car and filled the tank before we got in drove away. Awesome experience!!

TLDNR. 2 stars because they have loaners. repairs take a long time! I've taken my car here for 3 warranty repairs and it has taken multiple weeks. The last time it took 44 days to get the car back. This was an unplanned service appointment (cooling failure in the middle of the road) so they did not have a loaner available which is the one perk of bringing the car here for repairs. I was not able to get a loaner for 4 weeks. Another time i had an issue with fueling my vehicle, they recommended replacing the entire gas tank saying that the safety valves were stuck (a $7000 expense not covered by my warranty). I took it to an independent Porsche mechanic and they fished out an obstruction and charged me $300.

Porsche Bellevue has best staff, they explained everything in details and keep the customer informed on progress.

Porsche Bellevue has best staff, they explained everything in details and keep the customer informed on progress.

I bought a Benz and my sister drove me to pick it up in her c4s. She ended up trading in her car for a newer black one really fair price on both cars and good trade in value on her car, Savanna hooked us up

Riley was my sales rep! He was absolutely amazing in every way. First of all owning a Porsche is a huge blessing. From the moment I stepped foot on the lot Riley made it so fun, easy and the best car experience ever. I have never had that kind of superior service from beginning to end. Who wouldn’t want that special customer service?! He was attentive and responded to every email immediately and I mean instantly. He kept us up to date continuously with the arrival of the car and the time frame. Don’t go anywhere else. The Bellevue show room is tops and so is Riley, he is very informative on Porsche’s. You won’t be disappointed!! It was just a wonderful experience all the way around.

Fun visit, global shortage is difficult. 6 to 8 mo wait on new order.

Bellevue Porsche took my 718 Boxster that hadn?t been started for several years. I bought the car with a dead battery ( from a private party) and was not able to test drive it. Bellevue Porsche sent me a video when they started working on the car. They showed the old oil being drained. They only replaced the things necessary and came under their service estimate by $1400. They washed the car and turned it over to me in perfect running order!

Buying a Porsche has been an amazing experience with Hana, Jared, and Ron. Ron was super knowledgeable on our Cayenne Coupe and got us a really good spec car. We also love our Chalk color. Hana is the best financial manager hands down that we?ve worked work. She got us the best possible rate and was really transparent. Jared helped us out when Hana and Ron were out. We really love the team and can?t wait to get our next Porsche!!

Thank you Ron Rae for great service.

I also had a lower-than-I-would-have-preferred offer on my trade-in auto, but took care of this by selling it on F-book for a few thousand more. This dealership is in the home area of the Amazon and Facebook superclass, so as you might expect, they are not lacking for customers, and you might fear that attentiveness and service would suffer accordingly, but we found the staff here thorough and anxious to please. We came here because we had some bad reports on our local dealer (who has the same stock). We're loving our new ride--but then, I am a long-time Porsche enthusiast. If you find the sticker price on some of these autos shocking, you can always lease one, and PB has many customers who do that.

Always good but expensive if you dont have plan

Wonderful experience. Jordan was an excellent professional who made my experience delightful Thank you Jordan and Porsche of Bellevue

I had my annual service of my Targa 4S and it was the satisfactory experience that I have come to expect from Porsche Bellevue and my service representative Nicole Pascua.

I bought my Porsche Macan at the Porsche Tacoma location, but live in Seattle so took it to the Bellevue store for service. Easy check in and when they found nothing wrong (I had issues with the lights and locking on the car) the Service Representative Lee took time to show me what I was doing wrong, (though my assigned representative was busy) without embarrasing me. Quick drop of process. Free loaner. Great store!

Porsche Bellevue has consistently provided great service, polite and proactive communication, high quality work, willing to deal with all problems big and small, and helpful with alternative transportation. And, of course, all parts provided are quality Porsche OE components.

From getting on the waitlist, to configuring our 2022 Porsche 911 Carrera 4 GTS, to getting the allocation, to picking up our 911, Matt at Porsche Bellevue provided first class service all the way! Matt made sure that we got the 911 that we wanted. He is very knowledgeable about the Porsche ordering process and was able to guide us through every step. This is the third Porsche that we have ordered through him. When we are ready to order our fourth Porsche, we will call on Matt again! Porsche Bellevue is the best Porsche dealer that we have found in the Northwest. We travel 400 miles round trip for Porsche sales and service, even though we have a Porsche dealership 5 miles from our house. I highly recommend Porsche Bellevue for sales and service!

Purchased my first new car recently and could not have asked for a better experience. Was treated with respect and transparency. Right now a lot of dealerships are marking up prices, requesting deposits, etc. Autonation does not do that. They made a repeat buyer out of me.

Great experience all around. Made buying a used car relatively easy. Car was clean and in great shape. No pressure sales. Just honest and straightforward.

Great experience no negotiation skill needed. Would recommend people to buy it here.

Great Porsches!

edit: Since they responded, I'll say that prior to posting this, I had emailed it to a GM, who never responded. Prior to the sale, the experience was great. They were very friendly, extremely accommodating, and had what I hoped was the perfect car for me. 3 hours into ownership, however, the Check Engine light went off. After bringing it back to the dealer, they diagnosed and fixed a loose oil fill cap, but I was nervous enough to seek a 3rd party inspection. The 3rd party mechanic strongly advised me against keeping the vehicle, citing underside corrosion, which the Salesmen had misrepresented. They also found considerable scoring to the cylinder walls. I immediately returned the vehicle, which was a straightforward enough process. It took 3 weeks for a check to get back to my bank, and only did so after I inquired repeatedly. The salesmen made sure to follow up and inform me that they happily passed the car onto the next unsuspecting buyer. Not a place I would easily trust again.

Amazing customer service.

My service agent was Anastasia of Porsche Bellevue. She was thorough and up front about the services and costs. Expected to wait 3 hours and they were done in 2, enough time for a casual breakfast at the restaurant next door. My car runs great.

I was in the market for an EV. Riley at Porsche Bellevue was the reason I bought from them. Great service - great communication.

Would highly recommend Matt Hobden and the team at Porsche Bellevue. Great experience e with my first purchase at this dealership. Love the car and worth the wait.

Good experience other than a lower offer on my possible trade in. Professional but not pushy. Nice facility but have not used the service dept yet.

Amazing as always!

Fantastic sales person Savanna did a great job. Thanks

They did a good job. Go visit them for your service!!!!!!!!

I appreciated the professionalism and authenticity of everyone I interacted with. I was able to make an informed buying decision without feeling pressured. I could not be happier.

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Dealer is very courteous and professional all around from the first time I walked in. They have good inventory of both new and certified pre-owned vehicles. Our sales professional Eric Apple was VERY knowledgeable and educated us through models and options at a genius level advising us on what to choose. Purchase process was quick and smooth and financing with Jared was flawless. Glad Porsche Bellevue is my local dealer!

Excellent service. The service team and staff are professional, friendly and thorough. Kiril, from the service team, assisted me and he was awesome to work with.

Eric was so wonderful answered all my questions and was patient, while I decided which vehicle I’d take! The entire staff was very professional and friendly made the paperwork happen quickly. Love my new car! Thanks again Eric!

Staff is on point!

Overall, I had a great time at Bellevue, know that they are one of the busiest Porsche dealers in the USA. I had previously serviced my vehicle here, and the specialists have always been helpful with the process. Shopping for a car here had always been a fun experience (living near here helps though, as there are always some fun cars showing up). Working with Kevin have been a pleasurable experience, and essentially no pressure throughout the process. He was very clear about the steps to move forward, and made the whole trade-in process smooth. He took care of my car when a small issue arose, and definitely would recommend folks to work with him (especially if you need someone who can speak Chinese)

Everyone was very helpful and really appreciated the excellent service. Highly recommend.

Everything went smooth with Anastasia as my service advisor. Vehicle was completed and ready on time. Thanks, Anastasia!

Very happy with my recent service visit to Porsche Bellevue. I was a few minutes early and my assigned service advisor was not there yet. No problem. Jordan (assistant service manager) greeted me, took down my information and set up my loaner. He gave me a time to expect a call regarding what the technician had found. Sure enough, I received a call that afternoon from Adam (assigned service advisor) at the designated time. He confirmed the issue (transfer case) and gave me a clear plan of action which was then executed as described. Communication is key to providing a good customer experience and on that both Jordan and Adam were excellent.

The team at Porsche Bellevue always go above and beyond. Thank you for being available on Saturdays. You are all very appreciated!!! ❤️

Jonathan Rustvold was my initial salesperson and shepherded me through the purchasing process with the utmost professionalism. He aided me in building my dream car and kept me informed throughout the allocation and build. I felt like I had a true advocate, one who shared in my excitement for a long-awaited dream of owning a Porsche. He was no pressure and appeared unbiased. When Jonathan got promoted (well deserved), Horst Kiessling took over and was a star to the end. He is approachable, bright, diligent and all about putting the customer first. Beyond that, he is an interesting guy and easy to talk to. Porsche Bellevue hires only the best!

Professional service! Above and beyond. Thank you.

Professional service! Above and beyond. Thank you

Very nice people

Very great to work with, not pushy or pretentious! They addressed a couple issues I had and came up with a solution. Their financing rates were better than I could find on my own. Signing was actually fun and not stressful like other experiences. I love my car and would definitively work with Bellevue Porsche again!

No pressure approach was wonderful. Ron was attentive and helpful when the car I wanted was not ready to be sold. I was stressed because I had to travel. He held the car until I was back from my trip, with no hesitation. I've bought a lot of cars over the years and my signing/finance experience was awesome! They were able to beat my rates that I came in with and he was nothing but helpful! My 17 yr old daughter was able to learn some great life lessons buying a car with me at Porsche of Bellevue! We laughed and actually had a great time, thanks so much finance guy, sorry I can't remember your name. Big thank you Porsche of Bellevue, for a great experience, you have earned a customers for life, I absolutely love my car.

Had my car serviced there for the first time I just moved from Las Vegas Nicole and her team was amazing made me feel at home. Will defiantly be going back for more services 👍

Great experience, I recommend working with Porsche of Bellevue. I have nothing but good things to say from this experience and I absolutely love my car!!!

Great experience! Anastasia was very efficient and kept me apprised of what was happening with my vehicle. Quick turn around, very accommodating, and they even ordered Lyft rides for me when I needed them! Thank you Anastasia and Porsche Bellevue!!

Good experience, good service and communication.

My wife and I came to Porsche Bellevue to look at a used Mercedes station wagon. Our contact person, Matt, had placed the car directly in front so that it caught our eye. We looked it over. Matt arranged a test drive. We immediately decided to buy the car (the third we had looked at in 24 hours). It was especially helpful that this dealership has a 5-day-return option, no questions asked. That meant we could get confirmation from our personal mechanic the next day and be confident we would not be surprised with a problem. Matt took care of the paperwork and then passed us on to Jarrod, who took our check and finished the rest of the paperwork. Thanks! It was a great experience, and we still like the car.

You guys are great, thank you Lee! Great service, fast, and even better communication.

Service Excellent. Only negative is quality of loaner cars. I strongly suggest they get simple but good drivers cars such as Golf GTI or Audi A3. Big progress regarding loaner car. Even when they have to revert to Enterprise Car rental, they now offer Porsche Macans as loaners. I confirm got two loaner cars recently both were brand new Macans. I also confirm that Lee Van my new service associate is superb.

Best Service. This dealership is ran by a Experienced Car Guy. Pride shows with the the Staff!

Just bought my first Porsche. Live in Redmond and called Bellevue 10 min away... was told by female with svc dept they do not do fault code reading. Tried to upsell a service but i said i only wanted a fault code read. Was referred to Gerber. No read? What!? Then how do you diagnose problems? Guess? Had to schedule with Porsche of Tacoma an hour away. Wow. Not convenient and i question their ability to service effectively without "guessing." I expected alot more for the name. ALSO called again to speak to Justin or Matt in service to confirm the information... left message a week ago and NO call back. There it is. 2 years since original posit above, still can’t get call back aft multiple calls, voicemails and emails. Disappointed

Great customer service. The staff is very courteous and professional. I would strongly recommend this dealership.

Eric and Greg were great! Great service and helped me buy an awesome car in a timely manner. Can’t wait to buy another car from this dealership.

Excellent service. Always attentive to issues I bring up. And I very much appreciate the shuttle service.

This dealership is a step up from all others I’ve visited in the area, in every regard. The building is better maintained, the waiting room has more amenities, staff are more polite. I had a great experience here and will come back when I need a new car.

Im 52 years old, and have purchased many cars over the years. This was the best experience ive ever had. The dealership was very impressive, with amazing and friendly staff. It was a internet sale, and priced fairly the suprise was the amount given for our trade, and no bs back and forth. Just a real simple transaction. Bravo!, I will be a returning customer.

Anastasia was outstanding! Facilities were impeccable and pricing was fair. Anastasia got me a Lyft both ways to and from work while service was being performed. All around outstanding experience.

The service on my car was handled efficiently and competently. I highly recommend Porsche Bellevue Service Department.

Lee in the service department is fantastic. We had a problem with a tire when we were out of town and he went above and beyond to get it fixed. I couldn’t recommend Lee and Porsche Bellevue more highly.

My service appointment went very well. There was a difference in timing from what was scheduled to the actual when I arrived. Kirill worked to complete the necessary service in the time I was originally told. I greatly appreciated his effort and respect for my time. Thank you!

Very efficient and cordial staff. Scheduling is easy. Facility is clean and has a nice waiting area. I'll continue to come here with my car for all it's needs.

Everyone on Porsche Bellevue are very friendly. And Horst the dealer helped me find the best car that suit me well. I am very happy with my car, its like a dream come true owing a porsche 😊

Ronald Rae (Sales) and Hanna Kim (Finance) made purchasing my pre-owned vehicle a fast and easy process. Porsche Bellevue allows you to reserve your vehicle online for no cost. No stress someone is going to run in and buy it out from under you. Ron had my Infiniti inspected / serviced, washed, prepped, and waiting out front with a full tank. No haggle pricing, free carfax, money back guarantee, and a 3 month warranty! Easiest used car purchase in 40 years! I would return to Porsche Bellevue for another used car purchase. Highly Recommended!

I am so happy with the people in Porsche Bellevue, they are so friendly 😊

Porsche Bellevue are awesome. Look no further. I have shopped at many dealers, Porsche and others alike. If comparing cars and they're equivalent, but it's more expensive at P bellevue.. go with these guys. You won't regret it. Service is great, honesty is great, no BS fees, straight, to the point, and quick sales. Hands down best dealership experience with few exceptions.

Great service, fantastic salesman (Matthew Hobden), lead me through the entire order and build creation for a new 718. Great experience picking the car up, very informative, and positive attitude, sales process was quick and easy, no pressure environment felt great!

I bought a Cayman GTS 4.0 from them and went back for a few check ups and tire replacements due to punctures (ugh Seattle roads!). Every time my car came back in top conditions and the service representative would update me promptly (shout out ti Lee Van and Kirill!).

Happy with the service and the facility , waited for my car in the comfort of a nice waiting area

I bought my Porsche Cayman from Horst Kiessling way back in 2018. What started as a joy ride turned into an actual purchase 😀 . Rob Williamson who is yet to sell me another Porsche 😉 has always been helpful with his knowledge and insights whenever I approach him. Horst and Rob are some of the great guys who also happen to be great car salesmen! Coming to service, Justin Monson who was my service advisor then always gave me the best service, care, attention and has always exceeded my expectations - 100%. Jamie Johannessen, the service manager and Nicole Pascua from service are super nice ,friendly and helpful too.My earlier service advisor, Justin Monson is now the Parts Manager and continues to excel in his new well deserved promotion. I am sure there are other great salesmen, service advisors at the dealership but I am just sharing my wonderful four year experience with Porsche of Bellevue!

I've owned over 20 vehicles and have serviced them at dealerships across the nation as I've moved across the country. Lee Van is the best advisor I've ever worked with. He's honorable, transparent, thorough, and sharp. He took care of my GT3 and left me satisfied after a difficult issue came up. I hope to work with him for years to come.

I bought a Cayman GTS 4.0 from them and went back for a few check ups and tire replacements due to punctures (ugh Seattle roads!). Every time my car came back in top conditions and the service representative would update me promptly (shout out to Lee Van and Kirill!).

Everyone is talking about how hard it is to buy a car these days and my purchase from PORSCHE Bellevue could not have been any more professional, efficient and transparent. It was refreshing to have a dealership team available to help answer any questions from ordering to delivery - versus just an 800 number. Personal service, Professional service, Porsche-level of Service all there in Bellevue. Kudos to management for such a great staff!

Best service department especially Lee been helping us a lot.

My experience with porsche so far. I bought my dream car: the very first one porshce taycan. After 1 day, the car had to be towed to the dealer because it stopped due to electrical error. What a disappointment! Update review I took my taycan for software updates and some minor issues. And the issues have been resolved and it runs as I expected. Recommend porshce

Hello I went in using a complimentary service and it said it would also top off any fluid that's low but that didn't happen. I was a little disappointed but that's alright and did get what service the car needs. Thank u Alan

This was, hands down, the smoothest car buying experience I’ve ever had. Our sales person, Savannah, was sweet and very helpful. I loved the no pressure attitude which made the whole car buying process enjoyable. Usually I despise the process. I’m so pleased we bought from Porsche Bellevue through Savannah and of course LOVE the car!

I can't speak of other staff but I had been servicing with Matt Moody and now Lee in the service department. They are very friendly and professional. The experience here is hard to match from other dealerships in this area. I enjoy working with them indeed.

Just purchased my second Porsche from Ron and Jared. They have been great both times. Quite efficient and patient, even with a 10-year-old tagging along! Love my new car!

This was my first time getting service done at this location. It was not a good experience at all from a Porsche Dealership. My loaner car was totally dirty inside. Dog hair and muddy prints in the back seats. Car was not vacuumed nor cleaned. I had electrical issue with my trunk not opening. They kept my car there for more than two weeks. I also got water damage to the car while they had it. The dealership charged me over $1,000 to repair the water damage happened at the dealership. Unbelievable.

Came in for an annual service. Service team found some of hidden issues on the car and did very throughfall inspection and repaired the issue. Great works overall !!

I had a fantastic experience at Porsche Bellevue. Greg McKenna greeted me and answered all my questions. The experience was seamless, professional and educational. I would highly recommend this dealership.

Scheduling was a difficult challenge. Couldn’t get my car in for over a month. Once there the professionalism was extremely high. Greeted quickly and we’ll at drop off. Offered to drive me back home and back to pick it up. The work was completed very quickly (under two hours). The bill for an oil change however was over $500 with tax. I paid it, but I’m never doing that again.

My experience was top notch at Porsche Bellevue. I found a used car at a great price and the whole process was very smooth and low pressure. Ron in sales was great, answered all my questions, and had the car detailed, charged, and ready to go for the test drive. Although I was paying cash, Jared in financing was amazing as well! He was very thorough and actually saved me money on EV sales tax. Overall, the dealer is very nice and the people are actually helpful here, would definitely recommend for future purchases.

Great buying experience in Porsche Bellevue. Ronald helped me a lot during the long waiting time.

Worked with Ronald at Porsche Bellevue on purchasing a new car. Ronald was friendly, informative, and provided great communication throughout the entire process. Ronald and the staff at Porsche Bellevue made sure my experience of purchasing a new car was seamless, thorough, and awesome! Thank you again

With a great car should come a great sales team, and Porsche Bellevue followed through. The team was great, I never felt any pressure, and in the end it felt like I was being welcomed to the Porsche Family...something I haven't experienced at a dealership before.

I enjoyed my experience at Porsche Bellevue. Robert was very professional, non pretentious and delightful to work with here. He was very clear about the steps to move forward and I was able to secure a vehicle on the same day thanks to him. The dealership is lovely and has very good snacks!

From the initial phone call to driving out of the lot we were made to feel welcome. Stephen and Hana were true professionals and made the buying process enjoyable as opposed to stressful. We would highly recommend engaging with them as they are very forthright and will do right by you. Thanks guys.

Nice dealership offering good service.

Decided to stop by to check out some Porsche, told them not buying anything today but they made us felt welcomed and explained lots of Porsche things. Didn't feel pressured or obligated to buy immediately. Even though I'm currently only considering EV but their attitude earned a potential customer in the future.

Bought my dream car at Porsche Bellevue. The Porsche 911 with six speed manual transmission. The salesperson Horst was knowledgeable, eager to just talk Porsche, and made it easy to sign on the dotted line. Learned a lot about the Porsche 911 and it never felt like a hard sell. Just like talking to a buddy about cool cars.

This is the most professional and courteous dealerships I have dealt with. My salesman Greg was top tier when it came to reserving my new car, customer service, knowledge. caring about what made me happy, honesty and any concerns were immediately addressed. I would totally buy another car from them, as well as recommend them to family and friends!

Had been looking for a Porsche Macan for about six months. Came to the conclusion that Porsche Bellevue had the largest selection. Made an appointment with Ronald Rae to look at three Macans. Was very impressed with the car and the dealership and ended up buying a used Macan at a fair price. I am very happy with my purchase and more importantly the customer service of Ronald Rae.

Finished the work early and did all they said they would do.

Everything was great new charger works fine nice gentleman delivered it

Had my 911 serviced past week and Kirill was my service advisor. He was very courteous and got me in/out very efficiently. While my car was in service he reached out to me to keep me updated. He even checked in with me over the weekend to make sure my experience with the loaner was good. Car was completed on schedule and they got her all polished up! Thanks Kirill and service team!

Made this purchase remotely and Matthew was outstanding to respond quickly to my inquiries and had excellent follow-up. The purchase itself was smooth and easy. They took good care of me while I waited. Overall very positive and happy with my vehicle.

Very confusing on the pricing of a key had multiple quotes and lot of miscommunication among the staff. Further more the service called for multiple point inspect however after arriving was told to busy and no tech.

I recently changed from a Mercedes to a Porsche. Used to take my car to Mercedes Autonation Bellevue. Porsche Service was top notch as one would expect with Autonation and Porsche.

We purchase 2001 Boxster S recently from Porsche of Bellevue. We had been shopping around, and were happy to find something in our price range, and in good condition. Ron, Matt and Jordan were awesome, and very understanding that we wanted to get the car inspected (“Trust, but verify.” Right?) We would definitely shop there again

Service was okay and they got my car back to me quickly. The loaner was fun to drive.

Everyone was not just professional, but friendly and seemed to genuinely care that I received the service I desired.

Terrific customer service, as always! Thank you everyone at Porsche Bellevue for making car servicing easy.

I have had my 911 serviced several times with Porsche Bellevue. I have had a very difficult time getting communication from the service department. In one case they kept my car for several weeks with no communication to me about the status, or an ETA. This week I had a similar experience, it has now been three days with no communication since I dropped off the car, leaving me not knowing if it has even been looked at yet, much less what is wrong or how long it might take to fix the issue. This recurring issue of poor communication leaves me not wanting to service my 911 with Porsche Bellevue.

There is another Porsche dealer closer to my home, but it is worth it to go a little out of my way to do business at Porsche Bellevue. I have only had positive experiences at this dealership. The entire staff is friendly and eager to help customers. A particular shout out to Denis Navas who went the distance helping us deal with a minor issue until it was completely resolved.

Fast, friendly service, nice dealership with lots of selection, both new and used.

Low inventory

Just the best service department - very conscientious and attentive!

Sierra was great. She is pleasnt, friendly and communicates well. My issue was quickly and easily understood and was accomplished to my satisfaction.

Service advisors are polite, attentive, and listen to your concerns. Updates via text are very helpful and non-intrusive. Loaner car cleanliness (hey it's a Porsche) is super helpful.

The team there is always very prompt and helpful. They make recommendations for certain repairs/replacement items, but very honest about what NEEDS to be done now or what can wait.

Mind-blowingly great service from Lee. Got new tires, alignment and service done with him. Absolute pleasure to work with - clear communication, timelines met, and estimates given accurately. Facility is top notch and has a great waiting room, too.

The buying experience is awesome.

Very good service, would like to do business again with them.

Ron and the entire staff at Porsche Bellevue were courteous, professional, and super efficient. The sales process was extremely smooth, and everything was a white-glove experience! I also want to give a special shout out to Ron, who was super patient with our shopping process over multiple weeks until we finally picked up our car. We were super impressed and will be loyal customers for the future!!

From the moment I saw the 2018 Porsche Panamera I knew it was mine, I reached out and asked for the dealer to call me back and confirm it was still available. Ronald Rae reached back out immediately to answer any questions that I would have. We set an appointment via the app. Showed up, not only was the car detailed and ready for me, Ronald had it parked in the showroom. How AMAZING! From the time my wife and I got there Ronald’s customer service was absolutely Phenomenal, he got my trade appraised quickly, he presented all kinds of options, and made the experience just amazing. He showed me all the key features of the car and we drove it home that night, full tank of gas and ready to cruise. He emailed and called me a couple days later to answer any questions and to again congratulate me on my new car purchase. This is the second Porsche I have purchased from Porsche of Bellevue and I would recommend them 100%. If you are in the market or even considering a Porsche - please contact Ronald Rae, I guarantee you, you will not regret it. Thank you Ronald for making this experience so great! Terrele Davis, New owner of 2018 Porsche Panamera 4 e-hybrid

I had a positive experience working with Denis Navas at Porsche Bellevue to purchase my Macan S. He was very friendly and knowledgeable about the model and features of the cars I was looking at. They had a good selection of used Porsche Macan S’s, which are not always easy to find on the used market. Denis guided me through the process with some helpful advice about ownership, service intervals, and feedback about which options were common and which weren’t. I would recommend Porsche Bellevue to anyone interested in purchasing one of their beautiful machines.

Great experience with Eric. He gave me a 1st class experience every step of the way!

Shout out to Kevin Shi and Ronald Rae. Great customer service. Very sincere and very patient with me. Explained everything well with promptly replied and good communication. Would recommend to friends and family to buy a car from them. Thank you for everything.

Shout out to Kevin Shi and Ronald Rae. Great customer service. Very sincere and very patient with me. Explained everything well with promptly replied and good communication. Would recommend to friends and family to buy a car from them. Thank you for everything.

Fantastic service and they washed and delivered the car to my house. Very gracious and friendly service.

Great customer service and my next car will be a Porsche and I will be purchasing it at Bellevue Porsche. The service team took care of the repair in record time and were very patient with my ever changing schedule. So nice to not have to stress over a repair and the process.

Great service, my car was washed, vacuumed and parked in front of the service door, ready for me to drive it out. There was no charge for the service since I had a 5 year service contract that I bought when I purchased my car from Porsche Bellevue. Definitely 5 starts. Thanks.

Good service. was delayed because of delay in part acquisition, but set me up with loaner and kept me informed of the progress. I drive to bellevue from olympia because of the excellent service provided.

Great experience purchasing our pre-owned Macan. No hassles whatsoever at the dealership, which we wholeheartedly appreciate. We would have given 5 stars if it weren't for a interior component that we found missing a few days after the purchase which was not recovered or replaced for us. Other than that, a great experience with this dealership.

From the process of ordering my Porsche to receiving the Porsche, my experience was outstanding. My sales associate, Horst Kiessling was always in communication with me to let me know what stage we were at with the build process and the shipment process. He was very instrumental in the whole process. Everything went very smoothly.

I was very pleased with the service and my experience. The waiting area was comfortable and the agent who worked with me was very efficient and polite. I will certainly return for future service.

Had to wait 3 hours for service to start. What is the point of having scheduled appointments? Had a refill oil warning light 10 days after service? whats the point of an oil service?

Outstanding service team. They genuinely care about their customers. Great loaner cars. Easy check in and out, clean shop.

I had to have my transmission replaced 30 days after I purchase my used Macan. Porsche Bellevue was quick to approve the replacement, order parts, and execute the repair. Sierra (service) and Greg (sales) were very easy to deal with and made me feel like their only customer.

I bought a late model used Audi from Porsche Bellevue. They were helpful and good communication throughout the process. Definitely car professionals who know what they are doing. Marked down 1 star due to some miscommunication about the car's availability during the transaction that was eventually ironed out. Also - why is it no matter where you buy a car or how much you pay it always takes way longer to get into the finance office to sign the paperwork than you would hope for??? That was a very typical experience that happed with Porsche Bellevue as well.

I had a seamless experience at this dealership and the service staff was extremely pleasant.

The sales and finance staff were, as with all Porsche dealers, excellent. They worked w me to find the right vehicle and made the buying process quick and convenient.

Came in for planned warranty service. Great facility, super knowledgeable service advisor. Was informed all the time of progress, provided with a loaner when needed and essentially felt appreciated as a customer. Vehicle handoff was painless with zero issues. Very good experience.

State of the art Building. Really Porsche like. However that is all that is state of the art. Bought me a used car there, a Mercedes, with an alleged full inspection before being sold and unfortunately the CD/DVD player did not work, the alarm system did not work, all no biggies, yet on day six the Airmatic went "out of order". Real Mercedes mechanic meant, 6k repair and that it was an ongoing issue and not a new occurrence. Hence the alleged inspection did not occur, since Airmatic goes with every GL model inspection. Hence, like a curbside dealer just with a chique name. I would not have expected that, not from a Porsche dealership. Its a misuse of the Porsche brand and in Europe it would be considered fraud to sell a car like that, that should not be driven for safety reasons, not just mine, but also other drivers. Here in the US it is "common", even for a Porsche dealership. Very disturbing. What else does not work is still in the stars, I only own the car for a week.

They have been the best. They helped me in a jam and super quick I will be returning soon and tell everyone to bring Porsches here . Thank you Porsche of Bellevue.

State of the art Building. Really Porsche like. However that is all that is state of the art. Bought me a used car there, a Mercedes, with an alleged full inspection before being sold and unfortunately the CD/DVD player did not work, the alarm system did not work, all no biggies, yet on day six the Airmatic went "out of order". Real Mercedes mechanic meant, 6k repair and that it was an ongoing issue and not a new occurrence. Hence the alleged inspection did not occur, since Airmatic goes with every GL model inspection. Hence, like a curbside dealer just with a chique name. I would not have expected that, not from a Porsche dealership. Its a misuse of the Porsche brand and in Europe it would be considered fraud to sell a car like that, that should not be driven for safety reasons, not just mine, but also other drivers. Here in the US it is "common", even for a Porsche dealership. Very disturbing. What else does not work is still in the stars, I only own the car for a week.

We received a recall notice from Porsche. Our dealership, Porsche Bellevue, ordered the necessary parts and arranged for the service which was completed in a satisfactory and timely manner. They then washed the car and notified us that it was ready for pick up. Our service ambassador, Nicole P, organized the whole process beautifully.

Nice people and great service department thank you !!!

Excellent customer service!!! I felt my concerns were thoroughly addressed and taken care of.

As you might assume this dealer is expensive. Therefore, I expect the very best from them and they mostly come through. The service advisors are top notch and their demeanor is always friendly and professional. The last few times my service has taken longer than expected due to a challenging water intrusion problem. So far I've had my Macan into the shop for this issue three times and each time they've assured me the problem is fixed. We'll see. Since I've had extended shop time I wanted a loaner which this last time meant waiting a month for an open slot. Once they didn't get the car cleaned up by the time I was there to pick it up so they gave me the option of sitting around for an 90 minutes are forgoing the cleanup. After a few days in the shop turned into 2 weeks they gave me a free detail which I very much appreciated. I'll also mention their loaners are very nice.

Worked with Greg at the dealership in purchasing a used car for my wife. My wife had a detailed spec that she was looking for, and had shopped around at a couple of dealerships prior to Porsche. The car at Porsche was by far in the best condition (mint), and in addition was the lowest price! Greg was an absolute pleasure to work with, and the dealership threw in a couple items without even being asked for. Given the current shortage in the market for used cars, and the attitude at some of the dealerships I had visited prior to Porsche Bellevue, it was refreshing to see that there are still dealerships which have the "customer first" way of doing business! Kudos to Greg, and Porsche Bellevue!

Bellevue Porsche’s new Advisor, Lee Van is knowledgeable, professional and awesome! Personal attention to detail.

From Sales to deliver of my vehicle went pretty seamless. Very professional yet friendly and thorough

Bad Service. firstly if you call to book a service appointment, you are put on hold for ~25 mins. (I have been able to reach internet service provider support lines faster). Suppose you skip the call and chat online with them. The person literally chats with you for 45 mins asking the same questions again and again without any solution.. finally, you try to book it online self-appointment. The system won't even recognize your phone number to book. but you are patient and wait being resourceful you reach someone and do make a booking; The wait for service booking is usually a month and a half to three months. But then you are persistent and drop off the vehicle for service after the wait. The service usually checks the box to tell you they completed checking something, but likely it is not. I know this because once they said my oil was topped up and tire pressure checked. but when I came out, the vehicle still showed low oil (not the warning but actual low oil indicator) and tire pressure low. but it is not in a bad spirit, I think it is intentional for you to just be through with the vehicle and not neglect it. Finally, post-service, they send you feedback which naturally you give a low rating, and somebody promises to call but never hear back again. Here I know I should be grateful that they are the only authorized dealer in town. So should learn not to complain about things we cant change...

I have no idea what vehicle I want to buy when I get back from my trips abroad so I visited this establishment to checkout the cars. I was not bombarded by the sales people when i was looking around on their lot. And I was asked once if I needed any help when I entered the dealership which was great no pushy sales agent. A relax atmosphere 👍🏽

Took my car in for oil change and my car just sat and oil never got changed.

Great service, communication, and clarity. They helped us find a car that met out needs.

My service agent (Kirill) was outstanding. He truly focused on me and the issues surrounding my car. Upon picking up my car he explained the work conducted, walked me thru the status of my key parts ie tires, brakes, etc and ensured that all my questions were answered. The net-net is: Great service, professional dealership, and when in the market for a new Porsche, Bellevue Porsche is where I will go.

I tried to call for one hour to make an appointment and never got an answer,.

It is the only place my Macan has been serviced; professional, great service, and very reasonable service times. They make it easy to get in and out and my car is being take care by Porsche specialist.

I had a really good experience with Sierra. She is professional, personable and reliable. Solid customer service.

I deleted very special during the recent delivery of my Taycan Grand Turismo. From the time the sales manager spent with me going over the features of the vehicle, to the red bow on top, it was a great experience.

Battery died and front trunk cannot be opened to replace it. Had car towed to the dealership and they fixed it in a couple of days despite having appointments booked out for four weeks. It was great that they fitted me in.

Battery died and front trunk cannot be opened to replace it. Had car towed to the dealership and they fixed it in a couple of days despite having appointments booked out for four weeks. It was great that they fitted me.

I had fantastic experience at Bellevue location, Kirill was such an amazing services advisor, with his friendly and very professional manner, he provided great support in resolving my car issues.

This was the first time i had agreed to wait for my car oil change. They promised couple of hours of wait and didn't disappoint me. All was done well. Excellent service as usual with reasonable prices.

Even with the challenges of Supply caused by Covid, the staff at Porsche of Bellevue went beyond my expectations on the build profile process answering every question I had, even giving me background of how different features would fit into my driving habits. Truly helpful. When the vehicle arrived Rob and the rest of the staff were very professional and tried to make my delivery into an experience. My wife and daughter thought that was a nice touch to insure my experience was memorable.

I'm a three-time Porsche owner. In the last couple of years, Bellevue's service team has become a finely tuned machine. Landon is my SA and has always efficiently gotten my car back on the road after service and is always responsive to me. He's also helped me out of several last minute pinches - even getting me into a loaner when my Macan had an issue a few hours before my scheduled knee surgery. Can't say enough about the service team!

Kirill was so helpful. It was so nice to see someone caring about their customers.

Even with the challenges of Supply caused by Covid, the staff at Porsche of Bellevue went beyond my expectations on the build profile process answering every question I had, even giving me background of how different features would fit into my driving habits. Truly helpful. When the vehicle arrived Rob and the rest of the staff were very professional and tried to make my delivery into an experience. My wife and daughter thought that was a nice touch to insure my experience was memorable.

Very professional from start to finish, thank you!

Lee, our service person, was on top of things, was super nice, and communicated clearly and on time. Very well done. The only downside of the service was the cleaning of the car - I'm not sure why the cleaning team bothered as the car was almost as dirty as before. Therefore the 4-star rating instead of the deserved 5-star based upon Lee's and the rest of the service.

Recently purchased a pre-owned from this dealer. Overall experience was great. Good staff and facility. Car was fairly priced, especially considering this was a dealer and it's been great so far. Porsche branded aftermarket warranty was pricey but otherwise no complaints so far.

Attention to details; timely and just a perfect service experience. Door-to-door

I sold my car, Savanna and team made transaction very easy and they acknowledged the price that they agreed on phone.

I had a really great experience working with Ron (sales) and Jared (finance), and they charged me about $10k less than Porsche Tacoma was asking for almost exactly the same Cayenne.

Must be nice to be the only Porsche dealer in King County. Can?t even blame the Covid or employee shortage, the lack of efficiency and urgency at service side of this dealership is disappointing. When we picked up our car last week, there were three advisors and no other customers. Ours was on the phone. The other two were not with customers and appeared to be scrolling on their phones and did acknowledging us. After at least 5 minutes of us standing there, one of the agents asked if he could help. He did and it was quick and efficient, though you strangely always have to wait 10-15 minutes for them to pull your car around. And on this day we were the only people there! This is a repeat experience of what feels like apathetic service. The worst part, the advisor in the next office was watching a movie on her phone and flossing her teeth? Not even trying to look like she was working. Literally so gross and not ok. Over the last several years, we?ve owned Audi, Range Rovers and BMW?s and the Porsche service experience has been consistently disappointing in comparison.

Entirely missed one item on the service order. Instrument panel immediately displayed large warning when I went to pick the car up. How could the tech miss it? Plus missed when driven to pick up bay. Good part was Service Advisor: Sierra. Did all she could to make it right.

Excellent service, repairs performed quickly; parts were in stock; service manager explained repair in detail and corrected an alignment concern that has been an issue since purchase. Thank You, and I look forward to working with you all in the future.

I purchased a used vehicle from this company after an attempt with Carvana. Neither was easy. Yet, Porsche Bellevue prides itself on 43% of their business being from out of state, and they cannot provide you with the slightest information on how to register your vehicle in the state you purchased. They also remove the 250 mile 5 day no questions asked return policy if purchasing out of state! They appear to have no pride in what they sell…as I had the vehicle inspected once purchased and 3 major components were found….mis-matched tires on an all wheel drive vehicle, the cargo hatch privacy cover was missing and there was a 5 year old battery in the vehicle with less than 20% charge left in it. All of which they refused under the warranty.

Seemless process. Sales Department, especially the Director of Sales, was very good to show us all features of the car when we were shopping and were very helpful when it came to the test drives. It took six months to get the car from time of making the deal to the time the car was delivered to the dealership. The pickup process went smoothly thanks to the Director of Sales and even though it was at the end of a long day he still stuck around after he was planning to go home to make sure we were satisfied. Not quite five stars overall since the push to get us to purchase additional warranty coverage and maintenance services was a little more intense than anticipated, so that hour at the deralership did slightly take away from the overall buying experience. But overall, this seems to be a very good dealership with a spotless showroom, well stocked waiting area, organized & tidy service garage; all supported by a team of what appears to be seasoned professionals within Finance and Sales.

I was in the market for a 911 for over a year, dreaming about owning one for over seven years. Porsche Bellevue made it a reality. I really appreciate Greg McKenna's help and Rob's support. In this day and age with global supply chain issue and very low allocations from Porsche, they made my dream come true. I was mentally prepared to wait 2 more years. I am forever grateful.

Great service from reception to delivery (ahead of schedule) with all factory updates taken care. Easy to recommend these guys.

Greg was extremely helpful with all aspects of finding my car through the delivery.

Great service, and communication. Very accommodating with their loaner over a holiday. Exceeded expectations.

Bought a pre-owned Audi from this dealership in October 2021, that experience went well enough. We were told that the car registration/title would be handled by them. We left with our temporary plate and assumed all was well. However, as the expiration date on the temporary plate approached we optimistically believed the permanent plates would arrive in the post. We called Porsche Bellevue to express our concerns - on the third call we got a call back. The person explained there was a problem with the title and they were still working it out, but eventually would need a signature at some point and would call back with details - never happened. So now the temp plate has expired and we are still in the dark. Any litigators out there that deal with this particular situation? Extremely disappointed, frustrated and no vehicle to drive.

I’ve been working with Nicole for years now. It’s always a pleasure for me to take my car to her for services and repairs. She’s the most professional, honest, and efficient service advisor I met. Thank you, Nicole!

Huge shout out to Savanna Brown who made the entire experience seamless, efficient, and very customer friendly. A shout out to this whole dealership. I purchased my vehicle from Porsche Bellevue over 5 years ago….their team was remarkable then and they are even better now. When its time for my next Porsche, this is absolutely the place I will go.

Fast and friendly staff were helpful and communicated updates at timely intervals. Will bring future business to this location based on the customer service.

Hi! So, I have tried to make this right with this dealership, but they are okay ignoring this. This week I was contacted by their "Acquisition Specialist" to purchase my used Toyota Tacoma. However, she never disclosed she was working for a dealership. She agreed to a price, twice, before saying she was from a dealership. Once I told her it was available to her, she then disclosed this information. I was willing to accept the deal and move on. However, 2 hours before the meeting she says she can't give me the agreed upon price. I have reached out to management, only to be ignored. I know Porsches are beautiful, but I'm sure there are other, more trust worthy, dealerships to work with. (Update: managenent doesn't care about thier bait and switch practices) Ps... I sold cars for a while, before I realized how they screw the consumer. Regularly. Sad to see its still true in the PNW.

I called the Bellevue WA dealer to order a 2022 Macan S with a 75k build. Salesperson George agreed to MSRP and had a spot for me on March 11 delivery May/June 2022. I was informed because I was an out of state buyer I would have to pay cash. Due to some charge backs from out of state buyers recently. He would take the deposit with AMEX. He took my built code. He told me he would would forward my build confirmation number shortly. I also forwarded the code on the Porsche App with all my info including my AMEX info for the deposit. The next day I didn’t hear anything so I call at 2pm I got his voice mail. No response so I called back at 530pm he picks up and tells me his sales manager told him no sales to OUT OF STATE BUYER. No common courtesy simply no class. Georges word is a joke. I am not a dealer or a flipper just a guy how has owned three 911s in the past. George word is worthless and dealer GM could careless about the dealership brand! BUYER BEWARE

Expert service on my GT 4 and the service advisors were excellent to work with.

I called the Bellevue WA dealer to order a 2022 Macan S with a 75k build. Salesperson George agreed to MSRP and had a spot for me on March 11 delivery May/June 2022. I was informed because I was an out of state buyer I would have to pay cash. Due to some charge backs from out of state buyers recently. He would take the deposit with AMEX. He took my built code. He told me he would would forward my build confirmation number shortly. I also forwarded the code on the Porsche App with all my info including my AMEX info for the deposit. The next day I didn’t hear anything so I call at 2pm I got his voice mail. No response so I called back at 530pm he picks up and tells me his sales manager told him no sales to OUT OF STATE BUYER. No common courtesy simply no class. Georges word is a joke. I am not a dealer or a flipper just a guy how has owned three 911s in the past. George word is worthless and dealer GM could careless about the dealership brand! BUYER BEWARE

From the first time stopping by Porsche Bellevue to browse the showroom and car lot to completing the purchase of a new car, the staff at Porsche Bellevue treated me as a valued customer. Over several visits, Matt Hobden was great at answering my long list of questions, helping me understand the many options, arranging a test drive, entering a special build code into the Porsche system, and keeping me updated with the build status despite delays due to global supply chain dynamics. The new car was delivered as ordered with no issues or surprises, and the Porsche Bellevue team made the final transaction a positive experience. Wonderful! Perhaps an opportunity to improve the experience is for Porsche Bellevue to provide more information about the additional products and services they offer (extended warranty, equipment protection, service contract, etc.) well before completing the sale of the car. I appreciate the professionalism and courtesy extended by the Porsche Bellevue team and look forward to doing further business with this dealer.

Service visit for a recall plus (unknown to me) two other campaigns. Last minute change from “wait” to “loaner” - which they provided. Excellent communications before, during, and after. Since our first Boxster in 2014, I’ve never had a bad experience with the service team.

I have nothing to say other than they did a great job. Changed my oil and fixed my lights problem.

Kevin Shi was very responsive and knowledgeable, making the car buying experience smooth and painless. I received a good value for my trade-in, and the purchase price on the new car was more than fair. I love the new car, and am driving happy!

Gave me a dirty loaner today while my car is in service.. Totally unacceptable, and especially during COVID Update: had much better experience today. Great service, and a cool spotless loaner too! Thanks

Good appt reminders, loaner ready, finished early.

Just purchased a custom 2021 Panamera Turbo S Executive. Stephen Hackett and Hana Kim were both a delight to work with! This is my second Panamera, I’ve been a customer at Bellevue Porsche for over a decade. It’s a fantastic dealership all around! Tom Michael

My purchase was an extremely difficult case, as stop sales order was issued by Porsche while my car (Boxster GTS 4.0) was on a ship. So, it had to be in a service center for ~7 months before it was finally delivered. Had it not taken place, everything would have been super smooth and excellent. Waiting was difficult, especially because Porsche USA was not good at communication (received 2 or 3 messages in 7 months). However, Porsche Bellevue tried to help me when they could. Overall, it was a tough experience but was as good as it could have been, given the situation.

Just purchased a custom 2021 Panamera Turbo S Executive. Stephen Hackett and Hana Kim were both a delight to work with! This is my second Panamera, I’ve been a customer at Bellevue Porsche for over a decade. It’s a fantastic dealership all around!

first time use their service department. They were friendly and able to get everything done which included in the warranty work. I hope they will continue keep up with their good service .

Kirill (the service advisor who helped us) was very knowledgeable and helpful in fixing the issue and explaining it to us in detail. Very professional!

Good Service, professional and friendly staff. Reaching service department by phone needs improvement, leaving VM did not work for me. Before handing the vehicle after the computer reset, I wish technician would have check the time zone -- but no big deal. --Overall Great Service!

excellent service; i ordered a custom macan and Jonathan kept me in the loop the entire time, giving me updates, sending pictures, etc. When I came to pick it up, he spent an hour going through the features and even had a bow put on the car when I arrived. Can't say more about how lovely the experience was.

Was quick and easy would love to sell to them again.

The folks at Porsche Bellevue always provide top class service, very communicative, supportive, and helpful.

I've been to several Porsche dealerships in St. Louis, Dallas, Los Angeles and here in Seattle. I believe Porsche of Bellevue has re best service department. The staff are friendly, knowledgeable and thorough.

Jacob Saul in the parts department was fantastic!! I had lost my car key and he was very helpful with following up immediately, listening to my needs and dilemma, and resolving my problem quickly. Thank you Jake!!!

I took my 2010 911 Carrera S in for service and the service staff was prompt and thorough. I got my car back within the timeframe agreed and the cost of service was just below estimate. They did a full complimentary check and wash and vacuumed the car. Nice work!

The buying experience at this Porsche dealer is awesome! Never thought I would say that about a car buying process. Pleasant, calm, personalized, and thoughtful service from start to finish. Jonathan is professional and kind. He tailored the buying experience to our needs and wishes. He made every aspect of the process enjoyable. Hana made the paperwork easy and pleasant; we actually enjoyed our time filling out forms! Love, love, love my new Macan! Superb quality!

Very professional and courteous. I wish there was a little bit more communication and updates given as they had the car for almost a week but overall good experience.

Always the best customer service.

Always the best customer service!

I have been going to Porsche of Tacoma for years and this is my fifth Porsche. I am now a Bellevue Porsche customer and never plan on going back to Tacoma unless I have to...I love their customer service

I went in because my friend strongly recommended this location over Tacoma. Highly praised of this location. She came to this location about 4 years ago. I guess lots of stuff have changed since then. Two men sitting on the reception desk were aloof. All of sales people were very rude and ill-mannered. All staffs were very condescending, especially Kevin. I can go on and on. But what's the point. I would never deal with this location. So I went to Tacoma location instead and had a much better experience in terms of friendliness and every other aspects.

Haven’t bought a used car in many years. I flew to Seattle from Canada to buy a car and drive to Yuma for the winter. I bought a vehicle for under $10,000 but Horst treated me like I was buying a $120,000 Porsche. Even though he must have known his chances of selling me another car in the future were pretty slim. However if I was to buy another car Horst and Porsche Bellevue would be my preferred location.

Recently completed a service appointment for my Targa. As usual, the environment was welcoming and high quality. I was very comfortable waiting at the dealership and enjoyed my visit with Sales & Leasing Consultant Rob Williamson. He did a great job explaining the supply chain/pandemic impact to Porsche and the car industry. It’s was great seeing my service advisor Nicole again as well. I look forward to my next visit?

Vent for the Day* So, at the beginning of September, I purchased a 2018 Land Rover Range Rover Sport HSE from Porsche of Bellevue. I was irritated with the sale because the vehicle only came with one key and they refused to throw in a second key at no cost to me. (Land Rover of Fife did it for me when I purchased my first Range Rover.) I have been waiting for my plates to come in. They finally call me today to inform me that my plates are in and they wanted to confirm my mailing address. Cool. During this call, the guy tells me they miss quoted me the price of the license and I owe them FIVE DOLLARS! He informed me that in order for my plates to be sent to me, I had to pay them FIVE DOLLARS! Are you SERIOUS!? They were going to hold my plates over FIVE MEASLEY DOLLARS!? I could not believe they would not pay the $5 for the plates! I will NEVER do business with Porsche of Bellevue again! FIVE DOLLARS!?

Expensive, but professional and timely service for several unexpected major problems that seem to be corrected properly. Our service advisor, Landon Ivy was especially pleasant to work with, got the projects initiated promptly and kept us informed of their progress.

I visited Porsche of bellevue for a scheduled maintenance/recall and was extremely impressed with the quality of service. My service contact was very helpful, professional, informative and went out of his way to address all my questions and concerns. I was very happy with the results

I initially had a very pushy and rude sales associate. I brought up concerns I had about the car and he basically said that there were 3 people waiting for the car, that I had to make a decision to purchase or basically leave the dealership. I got a new sales associate who was pleasant and professional. The rest of the sale went smoothly. I followed up with the sales manager and he apologized about my negative experience, offered explanation and stated he would enact corrective action. Big take away is to not put up with pushy and rude associates. Next time I'll ask for a new one much sooner.

Overall the service product for my 2014 Boxster and my advisor Kirill was great. There were 2 major misses from what I consider a high end dealership. 1st Nobody ever returned my calls or VMS's over a 4-5 week period in which I was trying to find out what services were recommended and cost for a 50,000 mile checkup. Inexcusable. 2nd I had delayed my appointment for several weeks is order to reserve a courtesy car account health issues in the family. As I'm leaving the house I get a call saying there were no courtesy cars left for me. Not a good way to treat customers.

Wonderful Experience for me and my Father, he ended up purchasing the GT3. What a beast 💪. Wow, it drives 🚗 like a dream. Boom 💥

Porsche Bellevue tried to scam me with Bait and Switch and False Advertisement! I called, arranged an appointment, and travelled 4+ hours to buy a vehicle advertised online from Porsche Bellevue. When I arrived to purchase the vehicle, the wheels were different than the ones advertised and in photos. I had to check the VIN because I thought it was the wrong car altogether. When I asked about the wheels, I was told they were misplaced during transit but they’re around, and they’d come up with them. I asked to put that in writing and then I was referred to the sales manager with my concern. He told me the wheels are as good as gone and as for the car to take it or leave it! 👍🏽 I decided to leave it after I called the parts department and learned that the cost to replace the now missing wheels and tires was $10,486 So in summary: Porsche Bellevue will knowingly misrepresent their products, they’re willing to charge you for products you won’t receive, they will not value your time, and your customer concerns are annoyances to them!

Porsche Bellevue tried to scam me with Bait and Switch and False Advertisement! I called, arranged an appointment, set up financing, and travelled 4+ hours to buy a vehicle advertised online from Porsche Bellevue. When I arrived to purchase the vehicle, the wheels were different than the ones advertised and in photos. I had to check the VIN because I thought it was the wrong car altogether.. When I asked about the wheels, I was told they were misplaced during transit but they’re around, and they’d come up with them. I asked to put that in the contract and then I was referred to the sales manager with my concern. He told me the wheels are as good as gone, they sold the wheels off this car in another deal, they’re not making price adjustments- and as for the car to take it or leave it! 👍🏽 I decided to leave it after I called the parts department and learned that the cost to replace the now missing wheels and tires was $10,486 So in summary: Porsche Bellevue will knowingly misrepresent their products, they’re willing to charge you for products you won’t receive, they will not value your time, and your $10k customer concerns are annoyances to them!

Porshe’s service team is excellent. I was treated like one of their best customers and now I am.

Work completed on time.

I purchased a certified pre-owned 2016 Macan S from Justin Wilson at Porsche Bellevue — the nicest, most honest sales person I have ever dealt with. I was considering 2 other brands and came back to Porsche not only because I fell in love with the vehicle but because of my customer experience with Justin. He spent so much time helping me find the right vehicle, was super patient and his main concern was making me feel 100% sure of my decision. I highly recommend him if you are in the market for a Porsche! He made it a wonderful experience.

Communication is fast, accurate and easy. Car was ready for pick-up as stated. Drop-off was easy. Customer service is top-notch. An inspection was completed this time, thus no review on work this time.

During a recent purchase Matt Hobden, Matthew Thacker, and Hana Kim were wonderful to work with. Together, they provided an excellent and personal end-to-end buying experience.

Check engine light came on in my car and went into limp mode. Called the dealer, they told me To tow the car over there immediately. They said because it’s an emergency that they would fit it in. They had my car for three weeks. Not happy! No loaner! Follow up phone calls were sparse!

Terrible experience with the Service Department. Bought the car a couple of months ago , everything was ok with the sale , took the car in for a detailing and a few other concerns we have and nothing was done. The detailing was poorly done, the technician that looked at the car was probably considering if his job will get paid or not. Being under warranty still I can just assume he didn't even look at it. We have only got excuses but nothing done. We done't have time for unprofessional experiences

Porsche Bellevue has very high price, but no good service. I constantly have tail gate light defective warning when the outside temperature is high. First they did not resolve the problem. I think it is false alarm and it is sensor or system problem. I dropped my car Thursday morning. Friday afternoon I called the service adviser and he told me my car was in the shop and he would give me update soon. At Friday 6 pm I called and used every adviser's attention and nobody answered my phone. Saturday morning I called Lyft and went there to get my car back. The service adviser went home Friday afternoon without calling me. What a bad service. Avoid this dealer if you can.

Always excellent!

UPDATE to the UPDATE: The GM phoned me and spent a significant amount of time listening and trying to understand the circumstances which is a positive sign. I am hopeful that my prior experiences were isolated. I am cautiously optimistic and will update this review if it continues in a positive direction. UPDATE: Lowering this to 1 star after the "owner" commented with appreciation for the positive review. Clearly they didn't read it. Just providing more evidence of how poor their customer attention is. ------------------------ I have given Porsche Bellevue a 3, because you can't rate Sales and Service separately. Sales: 1.5 Star Service: 4.5 Star First let me start with Sales. I spec'd one car with them and they were friendly. I liked the low pressure approach of the salesperson and his general demeanor a lot, but their responsiveness didn't meet expectations. I assumed that wasn't always going to be the case but I was wrong when 10 months later I reached out to buy a 2nd car from them. I was hoping to build a relationship with this dealership but I've given up on them. After the last no-return call from Porsche Bellevue, I found a dealer that secured me an allocation. These cars sell themselves and the PB salespeople seem to know it, so don't expect any customer service. Although, it's definitely not convenient, I have decided to take my long term business to Bellingham Porsche because they are much more responsive and treat me like a customer that they'd like to work with long term. Now for service. I have found the service department to be honest, quick, transparent and responsive. I have no reservations to using them. The only reason I didn't give them a full 5 stars is I haven't had any significant repair needs, so I don't know how they'd handle more difficult situations. My recommendation is purchase elsewhere. Porsche Bellevue has some really bad feedback on Rennlist for some questionable practices on GT3 allocations. Don't assume they will try to develop your loyalty over their ability to make short term dollars. PB and Autonation doesn't seem to care about developing the long term relationships with customers.

Great work. Nice people. Always expensive…but to be expected with one of these cars.

Good experience!

Adam was very thorough and friendly. Thank-you!

It's an Autonation dealership, why do they have salespeople if they won't haggle on their car prices? But they certainly won't haggle over your trade-in?

Five star customer service in the Service Department. Andrew is phenomenal, he made my recent visit painless. He was on time for the appointment, made me comfortable while I was there and went the extra mile by rewashing my car to make sure my experience was excellent.

If you are in the market for a new car and are considering a Porsche, I highly recommend reaching out to Jonathan Rustvold at Porsche Bellevue. From start to finish we received the absolute best service. Jonathan knew exactly what they had for inventory, the different features each car offered and helped us find the perfect vehicle for us. We ended up with a beautiful Cayenne and could not be happier. It was definitely first class service.

The dealer did not get to the root cause of an intermittent door lock, or suggest a way to fix a speedometer reading-slow / odometer reading high problem.

I was extremely disappointed and angry when the car salesman and manager here lied. A vehicle worth up to $110,000.00 has a dealer approved and approved to replace all four tires of the vehicle that are worn and very old. It doesn't fit a car of such value. When we were about to sign the papers, I repeated to change the tires for us, but they disagreed and said that the staff didn't say they would change the tires for us (I don't think they spoke like children) they were wrong and the manager even talked loudly to us. A disappointment to set foot here.

Fantastic experience…Stephen was super profesional and had all the answers…overall this was a 100% stress free transaction!

Justin Monson and his service team did a terrific job on our Macan.

Great service I really made me feel comfortable and didn’t feel like I was forced into anything and I was really happy with the outcome and left my new car would definitely recommend this place to anyone looking to get into either new or used car.

Excellent Customer Service! Knowledgeable sales people! Willing to answer all our questions! Employees understand the importance of building a relationship with the customer over time. Porsche Bellevue exceeds all our expectations for a Porsche Dealership. We have a Porsche Dealership 10 minutes from our home, yet we choose to drive 400 miles round-trip for the excellent customer service at Porsche Bellevue! This is our second new Porsche purchase from Porsche Bellevue. We are on their waiting list for our third new Porsche.

Justin my service manager is above and beyond awesome. My Carrera was taken care of on time and what was quoted cost wise. Porsche of Bellevue is an amazing dealership.

Great experience. Fast and professional service. My representative Jeffrey was awesome.

Coming into Porsche of Bellevue to buy a used Jeep didn't feel like the most spectacular sale, never the less Horst K. treated us all the same. We felt that our time and business was valued and respected. Horst was not only professional but personable to make the experience much more comfortable. The jeep alone was a great addition to our family and at an amazing price. Overall we had a great experience. They will be our first stop next time we are in need of an upgrade.

Auto Nation?s call center is not up to Porsche standards. Not knowledgeable, cannot provide info can schedule appointments, but has no idea how much time work will take to accomplish. I find myself seeking to bypass them as fast as possible to get real answers.

Very professional, courteous, knowledgeable, and customer service by my salesman Greg, was top tier level. I will be recommending them to family and friends!

Pleasant, productive and professional . Something I?ve come to expect from Porsche Bellevue

Effective and thorough repairs to mechanical damage which had resulted from a minor collision.

CPO vehicle was purchased and driven off the Porsche Bellevue lot in Apr 2021. Two months later, Porsche Bellevue has not transferred title to me, nor has it forwarded the state sales tax or registration fees that I paid to them to my state/county agencies. As a result, I can not register the vehicle in my home state and can not get plates or registration emblems. I can not legally drive the vehicle that I purchased from Porsche Bellevue because the dealer has not followed through with the documentation of the sale. They have received money from me for fees and services that they have not provided. My inquiries to Porsche Bellevue are ignored. Their business practices fall well short of what I expect from a Porsche dealer.

Eight weeks after my purchase, Bellevue Porsche has not followed through on their obligations and commitments regarding transfer of title or registration for the vehicle. Most importantly, Bellevue Porsche has not transferred title to me or to the vehicle registrations agencies in my home state. Bellevue Porsche insisted that I pay my home state sales tax on the vehicle and vehicle registration fees to them, with assurances that "They will take care of everything". There is no evidence that they have forwarded the sales tax or the registration fees to the appropriate agencies in my state. Because I lack any title documents, my local vehicle registration agency will not register the vehicle or provide plates or emblems. Two months after the purchase, I am not able to register or legally drive the car in my state. Bellevue Porsche has stopped responded to my repeated inquiries. They have not demonstrated any concern or responsibility for the problems. I have effectively been abandoned by Porsche Bellevue.

I have had horrible experiences in the past with this dealership, but I must say this time the experience was near the best ever anyplace I have been.

Overall I am very happy with their service and the staff are very friendly.

I am updating my previous review, because Landon, my service advisor, was so very professional and helpful. He made sure the information needed to correct the issues I had got to the appropriate people there, so that they could be addressed. He also gave me his direct dial # for the next time I need service. I was VERY impressed! This dealership is lucky to have him!

I was in market for a new car after my existing lease expired. I went in to have a look at the Cayenne, that is where I met Rob Williamson. He is a tremendously knowledgeable, friendlier, respectful and a great person. I had a great experience purchasing my new Cayenne, and Rob did a great job showing me different vehicles and explaining all the features. After choosing the vehicle, it was another great experience working with Hana Kim while finishing the paper work. She explain all the details regarding finance and paper work. Overall, it was a great and smooth experience!

I flew to the dealership over a month ago to pick up a Pre-owned Cayenne GTS. I worked with Horst and he was amazing from beginning to end. I'm a bit of a car nut (as many P-Car owners are) and tend to get obsessed over the details. After many vehicle purchases over my lifetime (and I'm old), this was one of the best. The overall process inclusive of communication was stellar; all the details were on point resulting in an EASY and ENJOYABLE process. When I flew in, it was raining - Horst had the car detailed and and brought into the showroom (I didn't request this - I think it's a testament to his service and care); so I can look her over with a magnifying glass. =) I also worked with Jared J in Finance on an extended warranty and had the same awesome experience. Horst had the car shipped backed to California via covered transport which only took a few days - they delivered my beauty WAY ahead of schedule. Thank you Bellevue Porsche and the previous owner for pampering her. We will continue to take great care of her - while every other car here is a silent Tesla, all my small children are demanding we drive with the panoramic sun roof jopen to hear the amazing sound of that V8 pumping music thru PSE - life is short. ENJOY THE RIDE!

Everyone was so helpful, honest, and kind. Porsche Bellevue made purchasing a car easy and fun. Highly recommend!

Excellent, friendly, competent service.

My new 911 Carrera went in for a record recall - software update The car was returned unwashed and dirtier than when it went in - disappointing for a premier car dealership I would now consider using an alternative service dealership

Great staff, super attentive and helpful. Listens to the customer.

My experience was what I've come to expect from Porsche Bellevue: Professional service, clean facilities and helpful representatives (in this case Nicole Pascua). I rate their service as exceptional!

Justin and Megan were excellent. The car was finished on time and had been washed. The loner car I was given was a new Macanese.

Friendly and professional and the service department went the extra mile!

Excellent, professional service! Timely, knowledgable, safe, and friendly service.

Nicole Pascua is an excellent service advisor at Porsche Bellevue. Always friendly, welcoming and knowledgeable. And most importantly, I am confident any issues get resolved without having to think about it. Thank you Nicole!

So glad we bought our first Porsche through Porsche Bellevue! Matt, Matt, Jared and Laura made a fabulous team that took care of everything.

Overall, the dealer and service is of high quality, but be careful of charges during service. They initially quoted me ~$4000 for repair, bakes and new tires. When I showed up for billing it was $1000 over the what I was told.

Great service. Trustworthy staff. Bellevue Porsche will keep your Porsche in top shape!

Found the vehicle online and contacted Stephen. He was very responsive and sent me pictures of everything on the car. He even pointed out a wheel that needed repairs which he arranged to have done before our cayenne was shipped. Riley helped us when we arrived and rushed our vehicle through service in one day,, and down to the shipping company to make it on the boat that night. The only negative I had was that they would not work with out of state financing, due to covid dmv issues from what I understood. But still a good experience.

The team at Porsche Bellevue made my car buying experience a pleasure. Horst, Collier and Hanna were professional, personable, knowledgeable and patient with my numerous questions. I never felt any pressure to purchase. They were all helpful with advice in areas I wouldn't have considered when looking to purchase.

My service rep Nicole was very friendly and informative. The repair took much less time than estimated.

Thank you Andrew and team for your help! Great service always!

Porsche Bellevue in Washington state did a superior service on my Macan S and the customer service was excellent.

Excellent service by Horst Kiessling. Knowledgeable and helpful. A real professional.

Scheduled for new tires and brakes about 6 weeks in advance. When I arrived was told the tires and brake pads were not available - apparently due to a breakdown in communication between service personnel and parts department. An attempt was made to notify me on the day of the service by phone, ignoring the fact that my phone was a three hour trip from the dealership.

Great experience for car service!

My 911 had serious rodent damage to the wiring, which required almost taking the whole car apart to repair. Porsche Bellevue did a great job and my car is back to normal. Very happy with the quality of service at Porsche Bellevue! So nice to have my car back! Big shout out to Jamie and Justin, and Scott who did the actual repair. Much appreciated!

Excellent service and done within the time frame requested

I brought my Boxster in to have a newly installed rear control module coded for my car. When it was all completed, none of the control module functions worked (convertible top, etc). I understand this can likely be attributed to another cause that requires more troubleshooting, so I didn?t raise any concerns in that regard although it was very disappointing. But what really bothered me was the fact that my windows were suddenly unable to close all the way and I was just left to drive home with my windows stuck partially open. When I dropped the car off initially the windows closed just fine. I wish there had been an effort to at least get my windows operational again but I was just sent home with a whole new problem to deal with on my own. So basically I feel like I paid $192 to get a car wash and a whole new problem to deal with. And now since my windows are stuck open I have to keep a cover on the car to prevent the interior from getting damaged by the rain.

March 12, 2021 we brought our Porsche Cayenne in because the back hatch was not closing properly. Although we had been scheduled for an appointment with Landon, upon our arrival we were told that there was no appointment by another service provider, Justin. Justin was polite and professional and set us up with a loaner vehicle (we?d driven 2.5 hours from home). In the afternoon, we were told that a strut (hydraulic arm) on the hatch needed to be replaced, that the part would need to be ordered, and that all pre authorization from our warranty would be completed. When we hadn?t heard back from Justin, we called March 23 and left a voice message for Justin after the parts department said they didn?t see any parts ordered for us. On March 26 I received a text from Justin stating, ?The extended warranty of the vehicle is going to require an inspection and the vehicle to be here while the claim gets authorized. Parts are now here but I will have to set up a time where the car can be with me for 2-3 days so I can get it fully authorized and repaired.? After a few more texts, he texted on March 27 to say he would check the schedule when he got back into the office. That was six days ago. Meanwhile, I called the warranty company who says they?ve never received a request for authorization and I have no idea why they would need a ?full inspection? that would require leaving the car for three days. I am hoping that this will be resolved although, after three weeks, things are not looking good and I cannot, based on our experience, recommend Porsche Bellevue.

Very appreciative of service response to damage related to vandalism. Service agent Justin was a pleasure to work with. Responsive and on point to the necessary repairs.

found oil dipping and send to dealer for checking and service, good advise

We have been with Porsche Bellevue for 4 years. Every time we go to do car maintenance, their consultant Justin Monson is always very friendly and patient to explain each work item. Their work is always finish in time. We also used loan car service, it’s very convenient. We are very happy with their consistent quality job and professional consulting services.

Brought my 2016 Porsche Cayman S in for an exhaust inspection and diagnosis-rogue resonance vibration occurred (2) or (3) times in the last few weeks, then went away. Confirming no issues back there. Shop was quick and to the point. Was out in a relatively short time with no issues. Bellevue Porsche is (3) for (3). My only issue is that they did not clarify that they would be performing a partial multi-point, checked tire pressures, and did what appeared to be a foam (touchless) quick wash. I did not need these additional services at this time. Perhaps next time ask about these up front so status can be garnered and any additional work be performed at client's discretion/direction.

Friendly, open, professional. I have been using Barrier for close to 20 years and although a little rough when taken over by AutoNation, they seem to have it together. I recommend.

It's always a pleasure to have my car serviced at Porsche Bellevue. Justin Monson is an excellent Service Advisor - very friendly, straightforward and communicative. I've come to look forward to my visits and having the opportunity to drive a loaner car for a day or two. 👍

Loved working with Porsce Bellevue. They were very accommodating to work around my schedule, and extremely professional. Even the Finance Manager appointment was a pleasure Ronald Rae and Hanna Kim are the best!

I found out my new Mecan has a small hairline fracture damage on the left rear door the day I picked up my car. It was hardly noticed but Megan quickly ordered a new one and scheduled a time to install it. We had a new handle the following week. Only flaw was we didn’t pick up a clean car but we couldn’t blame them as the car was sitting outside in the lot and was drizzling for days outside. Still I recommend their service. Dan of Edmonds

the service is amazing. the people are helpful and friendly.

We had been thinking about a new Macan S for a bit. Last Thursday I was T-boned in my old car and it was totaled. Friday afternoon we met with Horst and took a test drive. He was a great help, stayed after hours and answered all of our questions and was a pleasure to deal with. It was like talking to a knowledgeable friend rather than a salesman. The car itself is Awesome. It was the best car buying experience I’ve ever had.

They don?t vacuum out your car or clean the windows. Be aware they will drive your new Porsche through a car wash if you don?t tell them not too. Maybe offer a hand wash for a small charge nothing like getting your car back with smudges All over glass and on paint

We originally were interested in a black - on-black Macan S that came available. We contacted the agent who listed the vehicle to make sure it was still available. He assured us it was. We were at the dealership in under 25 minutes. When we arrived, we were told the car was sold - incredibly disappointing. So we looked at a different vehicle via a different sales rep. Rob. Rob was wonderful! Super knowledgeable and professional! We ended up purchasing a Macan GTS. We then worked with Hana to competed the paperwork which included details regarding detailing ( the car was dirty...like spider webs in the car dirty) that needed to be done and a protective coating that we purchased for the car. We were told we would hear from the Service Department regarding this. It has now been a week and no call/follow-up. We have left messages and still crickets. Pretty disappointed. I understand that perhaps we were not the “ biggest spenders,” but we did spend and put our faith in the company to follow through in a timely manner on what we have already paid for, or at least give us the courtesy of a call.

Excellent cars excellent service I would recommend them to anyone interested in a Porsche.

We originally were interested in a black - on-black Macan S that came available. We contacted the agent who listed the vehicle to make sure it was still available. He assured us it was. We were at the dealership in under 25 minutes. When we arrived, we were told the car was sold - incredibly disappointing. So we looked at a different vehicle via a different sales rep. Rob. Rob was wonderful. We ended up purchasing a Macan GTS. We then worked with Hana to competed the paperwork which included details regarding detailing that needed to be done and a protective coating that we purchased for the car. We were told we would hear from the Service Department regarding this. It has now been a week and no call/follow-up. We have left messages and still crickets. Pretty disappointed. I understand that perhaps we were not the ? biggest spenders,? but we did spend and put our faith in the company to follow through in a timely manner on what we have already paid for, or at least give us the courtesy of a call.

Another pleasant experience. Communication was good, care was ready to go when promised.

2nd time in for same 2 issues. Same old result. Should we go for three

Justin was an amazing service rep! They performed warranty repairs and provided me a loaner. I had a personal family issue that required me to leave town before my car was ready and Justin made sure my car repair and having the loaner for an extended period was the least of my concerns. Really friendly and great customer service. Thank you to the entire Bellevue team!

The staff is professional and the service matched that

The Bellevue dealership service was provided perfectly.

Sales rep Rob is awesome , very helpful and would share the buying experience that Rob provided with friends and family ,would definitely be back again to buy another vehicle When we need another one . Great pricing on their used vehicles . Thank you for providing sales rating of a 10 .

I have purchased four new 911's and this was the most confusing purchase ever. The car did not leave the LA docks for nearly two months after it came to America because of some EPA type certification delay. Thereafter, when it arrived, there was a mix up in the pricing that took too long to get fixed. I am particularly disappointed in my sales team who played dodge-ball for weeks rather than owning up to the mistake. It took intervention of the General Manager to make things right, which he did in a most gracious manner.

Brought my 2016 Porsche Cayman S in for electrical diagnostic after a recent battery change. Had Landon for my service representative. He listened to exactly what I requested and noted it on the shop order. Car was done quickly and efficiently. Wait was minimal. Car was just as I handed it over to them. Cost was quite reasonable. My issues were resolved and car ran as expected on way home. Really happy with Porsche of Bellevue so far-they are (2) for (2) on my service calls. Consistency and Quality of Work are high priorities for me; and it seems for them as well.

Ron and Collier were great! Thank you for making what can be a uncomfortable process much more enjoyable! Love my new Macan.

I am always impressed with Porsche Bellevue service. I have been a customer with BMW, AUDI, Volvo, and Acura. My experience with Porsche Bellevue is always the best. I recently was helped by Nicole P. Normally I work with Landon, who has been stellar, as well. I had a car that would not start, after a few failed jump attempts. The car also had a differed part replacement that she got scheduled, as well. Nicole helped me get the car scheduled for a AAA drop off. The car got inspected, and she texted me the issues, cost and timeframe for the repair. She got the car done quicker than expected, communicating clearly (through text) the whole way. The invoice i signed is what she communicated originally. The car was also meticulously cleaned. Appreciated, but unexpected. I love my Porsche, and I wouldn’t take it any other dealer.

Landon (our Service Advisor) and Jamie (Service Manager) went out of their way to help my wife and I with a unique situation involving an infuriating extended warranty company...on top of providing us with excellent service at several previous routine maintenance visits. Our 2016 Macan S had a coolant line crack right as we were getting home one day, which spewed coolant everywhere in the engine bay. The pump just kept on pumping, so coolant was sprayed EVERYWHERE under the car. Even though the car would still "go", we knew engine damage would occur (due to overheating) if allowed to run for more than a few brief minutes without coolant circulating around the engine block, so we immediately parked it and had it towed-in to Porsche Bellevue the next morning. My wife and I had purchased a very comprehensive $4,500 third-party extended warranty (not from Porsche), when we bought the vehicle (slightly used). This is the top of the line offering from this warranty company and covers pretty much everything except for tires and brakes. Having had to use it on one previous occasion and having no issues with coverage that first time (work also performed here at Porsche Bellevue), we weren't too worried about this coolant line issue (besides the annoyance of it happening), because we knew our policy had us covered 100%, except for a $100 deductible. Turns out that this outfit, working directly with our Porsche Bellevue Service Advisor, was refusing to pay for the repair, because they didn't consider it to be a covered item since the coolant line that fractured happened to be manufactured out of plastic. The policy does state that certain plastic components weren't covered, but it also explicitly stated that "coolant lines" WOULD be covered (making no mention of the material that the lines had to be fabricated from, in order to be covered). Anyway, the third-party company just kept pushing back, likening this plastic "line" part (which is hard plastic and is BOLTED to the manifold) to something like a flexible rubber HOSE (hoses are not covered), but eventually, Landon and Jamie got them to understand and got it covered. Really appreciate their efforts on this and the general friendliness of them and everyone else we've encountered there. Porsches ain't cheap, but they sure are fun and our experiences at Porsche Bellevue have been great.

I have been extremely pleased with the service at Porsche Bellevue. My service advisor, Justin, provided very professional and friendly input regarding the Warranty repair necessary.

First rate service and care. I am always impressed

Always a great experience with Bellevue Porsche. Prompt, reliable, welcoming. Nicole was great.

left rats nest in engine compartment left rat turds on engine cover didnt replace 8 screws that attach plastic engine cover didnt explain what rodent damage was, this is not the old porsche of bellevue that it used to be just another big dealer and i wont be returning

I brought my Macan in because it was leaking oil. Justin Monson was so helpful! He dealt with the extended warranty people and work was all covered! Great experience

I have had my Cayenne in the shop for multiple repairs, they have attempted to repair couple of items couple of times. First item created a bigger oil leak which did get corrected and the second item they replaced the transfer case and I am still having vibration issues at lower speeds.

Bought a new 911 from them. From ordering the car (with assistance from Matt H), to personally delivering the car, they were first class in every respect. This is how car buying should be!

I have been working with Tyler who is a service manager, on a huge repair on my 911 which had extensive damage to the wiring caused by rats. I have been very happy working with him. There is a big delay now, but that is due to Porsche in Stuttgart delaying in sending a wiring harness because they have to make one. Tough situation for all involved, but I have appreciated Tyler's availability and honesty.

Team got my care taken care of quickly.

Nicole Pascua was very professional and efficient. She made sure all of my concerns were met with the 40,000 mile service.

Made buying our vehicle easy. Staff was professional and efficient.

We recently purchased a 2017 Panamera 4 from Bellevue Porsche and we felt the buying experience and customer service from our selling agent Horst was great and we look forward to future cars from this dealership.

Very good buying experience. The only part that wasn't great was dealing with the admin/finance department whose job it always seems is to just sell you a bunch of add-on services. Very underwhelmed by the level of details provided or understanding of these services by these individuals. They were unable to answer fundamental questions. Not representative of everything else. Poor way to "end" the experience.

This dealership excels in customer service. It?s worth the long drive if you?ve got one.

Great job by the service team, as usual. I had some issues with my 2 year old car - hatch and door and all fixed under warranty. I got a great clean loaner while my car was repaired. Thanks team!

Great service dept. Always flexible with times and always finished on time.

Great experience. Ron was a pleasure to work with, helped us navigate the process as smoothly as possible. Overall wonderful experience.

Excellent service, site followed COVID-19 precautions.

Their customer service are best, been with them since 2012, they would do anything to accommodate while my car was in the service ... thank you n keep it up the good work

I bought 6 Porsches from Porsche Bellevue since 2016. My sales rep Rob is a knowledgeable and honest guy who I developed a good relationship with. He goes out of his way to help me pick the right car (assuming they are available). The sales manager Matt is great and always willing to work with me and does all he can to make the deal workout. Their service manager Justin is also best in class and takes great care of me. I do enjoy working with the folks I mentioned and will continue to buy cars from them.

The first time I pulled in for service and just wandered into the showroom, they made me feel like I've owned 10 and I'm buying my 11th. Professional, engaging, courteous and personable staff in service AND sales. I want to specifically shout out service agent Nicole Pascua for an overall outstanding experience at 7:00 in the morning while I'm barely coherent. She got me set up for my service, checked my history, suggested additional service without being aggressive, and got me in a loaner in about 5 minutes or so. SUPERB! The Porsche brand is world renowned. People who want one, will get one. So it's experiences like this with people like Nicole that'll keep guys like me coming back for service and eventually for my next Porsche.

Very smooth service experience. Never a problem getting a loaner car.

Fast, friendly and the very best experience was treated very well and attentive people gave outstanding service

I brought my new car in for an alert light regarding tire pressure. They were able to give me a loaner car for two days on the spot. The alert light has now been fixed.

Nicole provided excellent service and communicated with us every day until the service was completed.

Deceptive business practices.

Don’t purchase any warranties until you read them as the finance group basically misinformed me about the coverage, only to find out when actually needed. No one seems interested in understanding the issue at the dealership. After speaking to the Finance Manager and being promised a call back, I’m still hanging in the wind after 3 additional voicemails and a note to the GM. I also called a few times and literally couldn’t get an operator or any live person to actually pick up the phone.

Service advisors are extraordinary!

Justin Monson was our service provider for our last service. He was very knowledgeable and patient with my questions. I will ask for him next time.

Excellent service and response time by all parties especially my technician Bernado Prado and mt service advisor Nicole Pascua!!! Fantastic work :):):) God will Bless

Justin Mondon, my service manager, takes such good care of me. Always makes himself available. He is always there ready to answer any small question or need I have between service appointments.

The Bellevue Porsche Service Department has the best customer service, bar none! Nicole Pascua is the definition of Excellence in Customer Service as she provides information on vehicle servicing needs, options, and timelines. Nicole works hard to insure that your vehicle has the correct service done, at the right time, and provides realistic cost estimates. Once you drop off your vehicle, she keeps you looped in on the service details and timing of the process to make sure you are informed every step of the way. Her handoffs to her teammates in the department are flawless, and she makes sure all the details are well documented so that no matter who you are speaking with, you get the correct information. Nicole goes above and beyond to make sure you are truly satisfied as a Porsche Bellevue customer.

Work done on time and at reasonable cost. Howeveer had to call service advisor twice to get status as there were no communication since I dropped off the car.

We had a unique circumstance that needed to be addressed prior to purchase of our 2015 911. Our sales representative Jonathon truly went above and beyond to coordinate a resolution. When we are ready for our next vehicle we will insists on working with him in the future.

Great experience again. Justin is a pleasure to work with and good communicator.

Horst was amazing / he went out of his way to find the car to my specifications. I was pleased with the process and his professionalism.

There were moments where I felt really taken care oof as a consumer and then I was very disappointed at every turn and point of communication. The process to buy the car took forever. They told us they would mail our plates but lost them and only followed up on sending them to us after we called numerous times. They owe us a second key and have been delinquent in getting it to us. Everyone seemed nice, but from a business perspective they were quite horrible and not what you would expect from a high class establishment.

They make it a pleasant and easy experience. Nicole was very good and attentive and provided a good loaner. No complaints.... Just wish the coffee machine was reinstated.....🙂

Great service experience!!! Nicole was very professional!!

Landon was a great and accommodating service advisor

We brought the car in for a noise. They recommended a transmission service even though one had been done 7000 mi before. $1359.72 later the noise is still there.

This dealer asking $500 for oil change on my cayenne 2015 diesel. Are you crazy?? I do my self and spend less $ 70.- oil/filter ( Original OEM filter and Movil1 factory recommended oil ) and I buy the computer at Amazon to reset the services and oil change light. super easy, computer cost $150. Oil change time 1.5 Hs . Amazing savings!! Porsche dealer drops the cost, you guys are abusers.

Came in for the first year service for a 2020 911. Justin was very friendly and helpful. The service was finished on time and a loaner vehicle was provided without me asking.

Porsche Bellevue provided its usual excellent service during my recent visit. I was provide a courtesy car and the repairs were performed expeditiously. I expect nothing less than the excellent service they provide and am never disappointed with them.

On 10/17/20, my spouse and I purchased a 2016 Audi Q5 TDI from Porsche Bellevue. The Q5 is my daily driver. I love the car and specifically wanted the TDI engine. Our experience: The good: Set up an appointment before arrival, and Audi Q5 was upfront and ready to view/test drive Fair market value price on the car per Kelly Blue Book and True Car Did not feel pressured to purchase the car Finance Manager Hana Kim was great. Hana was very knowledgeable, helpful and did a thorough job explaining finance and extended warranty options. Andrew on the Service Team has been very proactive and customer-centric with the windshield replacement (had chip/crack in it, dealer replaced with no cost to me) and key fob order (dealer could not find 2nd key fob or ER key, dealer order/replaced both at no cost to me). The not so good: Tires: We identified and pointed out to the salesperson, Greg the tires had uneven tread wear. One rear tire was brand new (replaced by dealer due to sidewall damage), the other rear tire was very worn, and the front two tires were okay but not the same wear as the rear two. The car is an all-wheel-drive (AWD), and all tires should be replaced as a set, not individually. Greg looked them over, pulled, and showed us the detailed used vehicle inspection report. I informed Greg of my concern with the one new tire vs. the other three and the AWD factor. He and the Sales Manager reviewed the tires and informed us it would be on us to replace the tires at our cost after purchase as the dealer had met the certification standards. I pushed back about the AWD drive factor and asked the dealer to replace the worn rear tire so at least the back two tires would match. My question was barely entertained, and the answer was I could have them replaced on my own after purchase. After much thought, we did purchase the Audi. A few days later, Les Schwab confirmed the back two tires should have been replaced together, if not all four. I replaced the three remaining with brand new tires. It was immediate out of pocket expense that was not necessary. Porsche Bellevue should have replaced both rear tires at a minimum before offering the vehicle for sale, if not all four tires.

Nicole in service was great to work with. She listened to my issue! Then proceeded to handle it like a pro. If I were still in Business I would try to steal her away. The dealership as a whole was great.

Great service department. Exactly what you would expect from the best Porsche dealers.

I am a small auto YouTuber who have passion for cars. I visited Porsche of Bellevue and asked if I can do a walk around for my channel and they said yes. I am very happy for the way they treated me. The staff made me feel very comfortable and for that I say thank you.

Brought car into Bellevue Porsche for an oil change and a clean up of engine bay (due to another dealership's poor workmanship). Landon set me up and I was out in 3 hours. Professional and sharp-these guys did a great job on my car. From initial phone contact to going to my car on exit, I was extremely pleased and will be back for service and possibly a future purchase. Bravo!

Very smooth from start to finish. Landon perfect advisor. Never misses!

Great Customer Service by Justin! Our locking lug bolt key had been stripped by Porsche Beaverton (Oregon) during a routine 40K service. The service advisor told me the only thing he could do was order a new "key" from Porsche Germany. He didn't know when it would arrive. I called Porsche Bellevue (Washington) and they said to bring the vehicle in and they could fix my problem. Justin checked us in and looked at the key. He said that he could probably fix the problem, if I was willing to purchase the parts. Justin was able to remove all four (4) lug bolts and replaced the old bolts with new ones, while the vehicle was sitting in the check in area, in under 15 minutes!!! I only had to pay $129 for the new parts. No service charge. NOW, THAT IS GREAT ***** CUSTOMER SERVICE. I will be driving the 400 mile round trip to get my Porsches service at Porsche Bellevue in the future.

As always, the car was service was perfect, all on time and costed down to a penny. My only grip is that the car wasn?t cleaned for me. Now I realise that this is a first world problem, but it was also the first time that this has happened following a service.

Nicole did a good job getting my Cayenne serviced. She has good and thorough follow through from the time I left my vehicle to picking it up.

Porsche Bellevue service department has gone above and beyond on the 2 Porsches I've had serviced there over the past 4 years. My service manager kept me in the loop, and did a great job making sure all things under factory guarantee were covered properly.

Excellent service and communication throughout - from scheduling the service appointment to communicaton throughout the day, to vehicle pick-up. Definitely recommend Bellevue Porsche for exceptional service.

These people are the best? I actually look forward to going to the dealership because they are super friendly and very helpful? Their service is great and the facility and the staff are top notch..

Jonathon Rustvold was great to work with at Porsche Bellevue . He was quick to answer our questions and made our purchase of our new Cayenne effortless and easy!

Porsche Bellevue are experts in their field. They have a team that will go all out to make the experience exceptional.

Want to say thanks to Kevin. My new GT4 is fantastic and delivery day was loads of fun. the whole staff was great and would recommend to anyone looking for the next level of service in buying a new car.

Porsche Bellevue Service center is as clean as the inside of your house!!

I?m new to Washington State from Florida. I had a stellar Porsche repair service in Tampa area. Now I can feel confident that my Cayenne will be serviced properly here in Washington with Bellevue Porsche Dealership.

Nicole was great and the car was ready on time. She also gave me information on ski packages for the car.

Service completed on time and no surprises. Excellent facility.

Good services and good car

Purchased a certified used Porsche from them less than a week ago and the entire experience was fabulous. Matt in sales was outstanding to work with and made the entire experience easy and pleasant. I've been using Porsche of Bellevue for service on my other Porsche but this is the first time I've bought from them. It won't be the last. Highly recommended.

Landon was my service manager. He has a friendly and warm personality. He kept me informed. I had a lovely loaner. Service was quick. I am so appreciative. Thank you.

The service was very good but the price was terrible. $500 for oil maintenence service, basically an oil change. Next time I will go to an independent shop.

Justin Monson our service tech was awesome, the organization of the parts department not so much. The parts department initially ordered the wrong parts then by mistake installed used parts and it was frustrating but in the end they got the car put back together well and it is great, just a delay. The only thing I would add is that the only department that answers a phone is sales, cant even leave a message on the main line. I guess they have cut staff do to Covid, can understand but it is frustrating when you are looking for updates. So hint for now, if you ever have a question call the sales department, they answer the phone and do a nice job of getting you a response.

Great service before and after sale.

Great people, nice loaner cars, beautiful facility!

One of my worst customer service experience at any dealerships. Service appointment was a big disappointment due to numerous issues: 1. There was no communication about the expectations of my appointment (length of appointment, arranging for a loaner car or a ride since waiting room is closed). I was completely blindsided when I dropped off my car. I was not offered a loaner nor a ride. 2. Expectations were set by the customer service rep. but not followed through or met. Service rep. promised to contact me within a couple hours and update me on the status of the work on my vehicle. This expectation was set by him (not by me). Yet, I did not hear from him for 4+ hours and ended up having to contact him regarding the status. 3. I was told my vehicle was ready to be picked up and yet when i came to pick up my car (a couple hours after the notification), my Macan was not ready to be picked up and I ended up waiting 20+ minutes for my vehicle. 4. Service rep. had indicated he was going to schedule an appointment with the body shop for fixing a dent on my car. This did not happen and despite multiple follow-ups, this remains unresolved. Why make promises if you are not going to deliver on them??

911 went in for standard annual oil change (13k miles), ended up having struts and coils replaced, coolant system dismantled and replaced. Parts had to be ordered from Germany. Oh, and they did the oil change. A morning stay ended up from 13th to 27th. As usual, the service dept was spotless, intake process smooth and quick. I have only one gripe on this visit and that is that I had to prod the customer rep several times to get updates, and did not always get replies to texts. I also left a vmail to try and get a response. I finally did get a response and the rest of the process was fine. Otherwise, this is the best service dept I have ever been to.

Tyler did an outstanding job through out the process and kept me informed every step of the way. I am very happy that I purchased my Porsche at the Bellevue dealership. I was happy with both the sales and service department

The service was great - the transfer case had to be replaced and it took ~4 days to resolve. A bit longer than I would have liked but had a loaner. But here's the bad part, my car was ransacked and things i had in the console, glove box and back end were stolen including my car registration, wheel locks, miscellaneous tools and personal items. Guess Porsche dealer doesn't lock their cars when not being attended - good lesson for me in the future.

Matt and Kjell are very friendly, helpful and knowledgeable.

As usual a great experience with very a knowledgeable experienced staff. Service is always courteous and done in a rigorous and timely manner.

My experience with the service advisor and the service provided was excellent.

Took my newest purchased but used 2005 Porsche Cayenne Turbo for a much needed alignment. Not only did they fully align all four corners but also provided me a detailed report (I like lots of information) of the alignment before and after, gave it a bath, as well as an inspection which gave me a current “snapshot” of the condition of the rest of this beast of a machine! The best part? The staff treated me very well and answered all of my questions! Thank you to everyone from my service advisor to the tech that took care of my ride, you guys are awesome!

Excellent service . I have purchased my vehicle at this dealership and the follow up service has been very good. Thorough, and timely.

Justin was great! Has such a bad experience at another dealership, it was refreshing to have Porsche Bellevue and Justin service my car. I have a 2019 Porsche Panamera 4S that I purchased new. However, I’ve had a lot of problems with my Porsche and I would not buy another Porsche based upon my experience and there being so many other high quality vehicles out there.

Recently moved from Northern California to the Bellevue area, was looking for a dealer to service my 2002 Boxster, Porsche of Bellevue came through, their service area was clean and the support staff was great, always kept me informed and got me in and out quickly, I would definitely recommend to anyone to have the car service at this dealership

Scheduling was simple however, requesting a preferred Porsche Certified Technician and team proved to be a trying experience. Initially upon booking appointment, made a request for Porsche Technician: Sully (whom I have enjoyed a historical relationship with prior vehicle) to service my 2019 Macan S. Upon receiving appointment confirmation, it was apparent that my request did not materialize. Therefore, I took it upon myself to forward the appointment confirmation directly to Sully with a request for him to perform the work. Sully was successful in transferring my Macan S to his service team's queue and complete the service. I am very satisfied with Sully's work!

We drove from Medford Oregon to purchase a Macan. Even fighting Seattle traffic it was worth it. We looked at other cars and other dealerships, but some could not even answer my questions. Ron is an excellent representative and the car is great. Buzz

Andrew Ortega in the service department is outstanding. His level of customer service and professionalism is an example of how customer service should be executed. I love my new car and know I'm in good hands working with Andrew. Matthew Thacker worked with me on the sale side and I truly appreciate his help.

Had a great experience with Ron, Eric, Horst and Jared yesterday purchasing a very special 996 C4S cabriolet. Every Porsche is special to them and they treat folks with such care and professionalism it’s just awesome. Highly recommend making an appointment to see for yourself. Vielen Danke Alles!

I recently bought a used Audi TT that I found on line. I live in Montana and didn’t want to travel to Seattle right now. My dealer rep, Horst, was professional, timely, and very helpful in answering my questions and in providing additional photos and inspection. The purchasing was easy and they sent a notary to my house to sign the paperwork. It took longer than expected to find a shipper, but that was a minor frustration. He car arrived safe and sound and in perfect condition. The biggest issue is that there were no temporary tags and no title. This meant I could not drive the car. The temp tags are apparently a state issue in Washington, so there wasn’t much the dealer could do. The paperwork for the purchase was sent but didn’t arrive for a few days after the car. But, the title was not included. So, I still could not drive the car or get it registered in Montana. I’m sure this will get settled, but it is frustrating to have a new roadster sitting in the garage on a beautiful day and I cannot drive it. Overall, I am pleased with my interactions, car quality and price, etc. I hope in the future for other out of state buyers , titles will be sent in a more timely manner. Thanks again, Horst.

I recently brought my Boxster in for a routine service. Several issues were identified. The car was in the shop for over 2 weeks. Communication was abysmal. I had to call or text to find out what was happening. There seemed to be poor communication between the technicians and the service contact.. Here's a quote from a Text I received: "We ran into a little snag on your Porsche. The technician needed to remove the intake for part of the repair and did not know it was needed as part of the repair...". They ordered new tires which turned out to be 2017 tires though new. They nicely discounted those and didn't charge me labor for fitting. However the whole experience was disquieting and I will certainly never return to Bellevue Porsche. This is totally different to my experience when this was Barrier Porsche.

Fun Day at Bellevue Porsche

Excellent service as usual, thank you Nicole and team.

Serviced my Porsche as there was a minor recall. Done in time and efficiently. Loaner provided and work completed as promised. Excellent service coordination from Tyler and Landon, both of whom are professional and knowledgeable.

nice job - Justin did a great job at both drop off and pick up of the vehicle. This dealership seems to be improving dramatically!!

Prompt and good service for oil change and identified brakes job. Fast access to a loaner. Overall great experience.

Justin is an excellent service advisor. On time, loaner car, text and completed when promised.

All Porsche Staff are professional and provide execellent service.

I loved their service on this specific traded in car,, the only problem is that the car did not have driver and co driver mat, when i asked the dealer they said they only have porsche ones i need to call Subaru.I dint expect to spend more money after the purchase.Otherwise everything was as expected

I went to buy Porsche Macan today, May 17, 2020, in the Porsche Bellevue center and my sales consultant was Kevin Shi. I am taking the time to write down this feedback because Kevin Shi's demeanor was very unprofessional and rude. He seemed to be misinformed about the store's stock and kept on feeding cooked up information. 1 - When I asked him the price of 2019 Macan, he replied "mid-sixties" but when I saw them later, it was just around 53K. 2 - When I asked him about financing options, he mocked my credit score by saying "730 is pretty below average" 3 - When I requested a test drive, he unapologetically said "Gas tank needs to be filled. Wait for 15 mins". Also, he was extremely disrespectful and totally turned my morale down to buy a Porsche. I have had experience with Mercedez and Toyota's sales consultants before and I am sorry to say this but the Toyota Sales Person was much better at his job than Kevin Shi in my opinion.

Great Service from the Bellevue Porsche team...especially Justin who goes above and beyond!

Niccole is a pleasure to work with. The car was nice an clean when I picked it up !

I purchased my 2012 911 at Bellevue Porsche in 2016, and I have had it serviced there since. The purchase process was seamless and actually pleasant. The service department is top-notch and the personnel are very skilled. The only downside is the price, but other than an annual service I haven't needed to take my car in for anything anyway.

Great company with excellent service!

My service advisor, Nicole Pascua was just astounding. Got an appointment right away and service was done as promised.

The staff was very courteous and professional. They constantly kept me informed of the status of the car, and were very helpful.

Flexible appointment availability for porsche recall repair. Drop off and pick up no more than 5-6 minutes each in dealer. Beautiful wash and clean job, complimentary

Excellent and friendly staff and communications. Only minor issue was a minor delay in getting a loaner vehicle. Not the fault of Porsche

Repairs were very good with comments on the invoice of additional items needing attention. My problem lies with the lack of service adviser follow up information even after multiple requests from me.

My service advisor always keeps me informed before and during my service appointment. This time the waiting room was closed due to Covid19 so she reached out to see if I wanted to reschedule my appointment and to let me know that they are not currently offering shuttles elsewhere. I opted to go for a walk. When the problem was discovered to be more serious and I would need to leave my Cayenne for a few days, she called me and had arranged a loaner car for me. I appreciate her forward- looking care. Will I be back? Definitely!

From day one the buying experience was excellent. Would highly recommend the Bellevue Porsche Team and do business with them again. Love my new car.

I just took my 2019 Macan S in for it's 10k service. My representative was great to work with. Loaner was ready when I showed up and the car was done a little earlier than promised.

After a few years of driving German cars such as Mercedes Audi and Porsche I now am somewhat familiar With some of the maintenance process I also have an associate degree in mechanical engineering I know there’s a labor fee applied to repairing and or maintenance at the dealership or any other facility. This past time I went to Porsche Bellevue for alignment however after spending my whole day off there and five hours later I was surprised to be notified the following statement via text. {Just wanted to update you on your Porsche. We attempted to perform the alignment and the tie rods are seized and we cannot adjust. We recommend replacing them to start. Also, the washer fluid system is not working and the front hood struts are weak and not holding. Would you like me to diagnose the washer system issue? } And asking $2200 for just tie rod replacement also $485 for alignment They eventually charged me $300 for just diagnostic fee I honestly do not care about the money but opening up a very easy and loose screw, should’ve not been that hard. I literally went home and did that myself and took my car to a different shop to get the alignment done without a lift or jack or any other professional tools I just thought that was very unprofessional.

To whom it may concern After a few years of driving German cars such as Mercedes Audi and Porsche I now am somewhat familiar With some of the maintenance process I also have an associate degree in mechanical engineering I know there?s a labor fee applied to repairing and or maintenance at the dealership or any other facility. This past time I went to Porsche Bellevue for alignment however after spending my whole day off there and five hours later I was surprised to be notified the following statement via text. They eventually charged me $300 I honestly do not care about the money but opening up a very easy and loose screw, should?ve not been that hard. I literally went home and did that myself and took my car to a different shop to get the alignment done without a lift or jack or any other professional tools I just thought that was very unprofessional. Thanks for your time and listening to my concerns. Yours truly,

My case involved the classic example of I have this issue and you show up at the dealership and the car doesn't do it. Landon was able to keep the car for a few days and did their best to replicate the concern. They did and managed to find the fix as well. In those few days, he kept me updated via text which was great!

Porsche BELLEVUE did a great job scheduling and providing maintenance on my vehicle

my only concern was that they didn't use seat covers from arrival to departure. everyone clothes has dirt etc, especially in a garage type situation. I would have expected more.

It was a great experience. The CPO car buying process was very straightforward.

They did everything needed and then some. Very professional.

Riley at Porsche Bellevue was amazing! After visiting a few other luxury brands, my hubby and I stopped by Porsche Bellevue for a quick look. The facility is bright, modern, and welcoming. More over, Riley was at the front desk and immediately stood up, introduced himself, and asked if we?d like assistance. Although we expressed we were ?just looking?. He took the time to show us around the showroom and point out some beautiful cars. ?Just looking? lead to a serious find. We are so happy with our hybrid turbo Panamera! Thank you for everything, Riley!

Landon is an awesome service advisor! The service was efficient, communications excellent.

I?ve had every luxury car you can think of and only Nicole at Porsche of Bellevue stands out as the best Service Adviser. She?s professional, kind, courteous and always sets expectations fairly and she stays in touch!

Efficient, friendly, helpful, overall great experience

Greetings! I stopped by this morning to examine your lineup in person, and I feel compelled to express a great deal of pleasure while speaking to a member of your staff. The young fellow was professional, courteous, and patient. I asked him a few questions about the new Panamera hatch-back, and he allowed me to take a look around the showroom. I'm currently leasing a 2019 Challenger, but if I ever secure the necessary economic viability for a Porsche, I will DEFINITELY acquire it from your location.

5 stars for a quick and efficient service on my Boxster!